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March 2024 by Justin Rubidoux
Disappointed Two tellers on a Saturday at 12:00 waiting too long. NOT GOOD 3/2/2024 NOT GOOD GET IT BETTER. UNPROFESSIONAL
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March 2024 by Raymond Chan
Quick and easy to do my banking business
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December 2023 by Grace Warren
Maybe not 5 stars. But a very good one.
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October 2023 by Debbie Peters
Always long long lines at the tellers... wow Bank of America responded to this comment and I couldn't believe what they said..They said something like sorry to hear your unhappy with us and we invited you to go to another location for your banking needs
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September 2023 by Painting & Drywall
Friday, 309pm, one teller with 5 people in line, 2 in the business line. So glad they closed the Sunflower location.
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August 2023 by GO MAD! “FlipTV” Cartoons
Very unprofessional. I waited 45 minutes for an associate at this location to respond, while on hold, and was hung up on. I wanted to make an incredibly simply request over the phone, and nobody was willing to take my request.
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July 2023 by Aaron Brown
0 stars. Customer service disconnected me after 46 min, on hold again, and also used my work phone to do a customer service call back while on hold. Call back came no one answered and disconnected again. Called back on work phone and personal phone. Been on hold 31 min on my personal phone and 20 min on my work phone. They have no concept of customer service.
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July 2023 by Sombat Srinarat
Good bank.Easy for use.Many parking lots.
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April 2023 by Gerardo C.
This is the absolute worst BofA I've ever been to. Literally line out the door, only two tellers, and a bunch of bank employees just walking back and forth both outside on the floor and behind the glass. And they seem not to mind, they totally chill about having an overflow of customers. Zero urgency. I highly recommend you *don't* come here. And lastly, shame on the managers. Someone should be fired. This is not a government operation, but sure is ran like one.
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March 2023 by Darla D.
I've never been inside this location. I always use the drive thru. I've never had any problems or have waited more than a few minutes for ATM services. Close to home and convenient for me.
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February 2023 by Loreta Sanchez
Quick service at this time of day, very friendly teller.
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November 2022 by David C.
This is the slowest understaffed BOA branch I ever visited. Every visit in the last 6 months has taken 30 minutes. Very poor management. I prefer using Chase and Well Fargo or Credit Unions. Two Thumbs down
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August 2022 by Madeline Talah
Always a line, employees rude and will only help you if they have to
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July 2022 by Sandra C.
Have you ever notice that, their is more greeters than, window tellers. And how rude when you have no appointment. Just standing in line for 25 mins. I notice these things.
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July 2022 by BJ KIM
I've been with Bank of America since 1993. This particular bank has gotten worse over the years with long wait times and rude service. I went in to deposit some cash and also to covert some cash into some rolls of quarters. I asked for a receipt but the teller refused to provide one. I asked again for a receipt but the teller said "I can't deal with this and you need to move on" and told me to move away from the window and wait for a manager. The manager shows up 10 minutes later and says that he'll look into it and tells me to wait. After the long initial wait to see the teller, the wait to see the manager and now another wait for the manager to look into it, I was in the bank for over 45 minutes. If they ran out of ink or was out of paper or the machine broke or the system was down or the teller messed something up...they should just be honest but instead they have you wait. They really don't value your time. I walked out without a receipt and opened an account with Chase. They had a wait time too but 10 minute waits are manageable, not 45 minute ones due to incompetent and rude workers.
