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March 2024 by Laurie B.
Wonderful customer service. You can tryout the bicycles in the parking lot behind the store
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February 2024 by Xochitl Rodriguez
Great bike shop! Reasonable price for my tight budget, and Phil was so patient and so so knowledgeable. Took the time to guide me through buying a great bike for me! Highly recommend this spot.
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February 2024 by Bryan Teran
I live in Massachusetts and visited Glendora for a short bike training camp on the San Gabriel Mountains. I encountered issues with my cassette (missing an spacer) which made riding very noisy and uncomfortable. I stopped by the guys at Bicycle Central and they swiftly offered to take a look and solve the issue. They are certainly quality guys who without hesitancy are willing to help to keep you riding. Quality guys for sure. Will be back to Cali and they will be my go to shop!
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January 2024 by Judson L.
Ask for Phil - the man will answer all your questions... even the redundant ones. Phils service is amazing! Highly recommend this location for any tune ups and check ins!
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December 2023 by Kyle Svoboda
Very straightforward and honest. Super knowledgeable.
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August 2023 by John J.
I needed some air in my tires and took my new bike to Bicycle Central and initially contacted Scott. Not the best customer service to say the least, he was very short and just sat a pump next to my bike and said help yourself. I had further questions and actually wanted to buy some accessories. However due to the poor customer service I decided I would never buy anything from this bike store. I asked another employee by the name of Phil who just happened to be walking by for help hence this is a new bike and needed some assistance. Phil dropped what he was doing and began helping me and giving me pointers and made me feel welcomed and appreciated to be a customer in the shop. Needless to say Phil spend about 20 minutes answering my questions and being simply just down to earth. I ended up buying some accessories from Phil simply because he provided superior customer service. Great job Phil and if you happen to go visit Bicycle Central ask for Phil very nice and knowledgeable man who is an assest to the business. If you like me I don't have time nor want to spend my hard-earned money with an employee who is unapproachable and views customers as an inconvenience. Keep up the good work Phil and I would have given 5 stars if it was not for Scott's poor customer service.
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May 2023 by Paul Castellanos
This place is awesome. They trued up my front wheel, fixed my brakes and today made my gears shift smoothly. I am very happy with the knowledge this place has, I have found my local bike shop.
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April 2023 by Ryan Hsiao
Phil was very enthusiastic and friendly! He was more than helpful in guiding me to find my first bike for a triathlon. His expertise and years of experience in the bike field is a boon to anyone looking for their first bike or someone looking to upgrade!
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October 2022 by Shanda Williamson
I have been a customer at this shop since 2010 when I got back into biking and purchased a Specialized Sirrus. Recently, I went in to have it tuned up and came across these Aventon E-bikes that have ignited my love of biking AGAIN! Rob and Phil were great with answering questions and guiding my husband and I on making the right decisions based on how we plan to use them.The Pace 500 has been PERFECT, but the Pace 350 was the first generation and had some issues. Even though I LOVED it (especially the deep purple coloring), it was having to many issues so I worked with Bicycle Central on a solution.
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September 2022 by Swing Safe Golf Lessons
Highly recommend this Bike Store! I needed a bike for crosstraining, and had a great Fitting experience with Phil. He showed me all the bikes, explained their features and helped me get the right size Bike for me. I'm very pleased I went here to buy a Bike. Stop reading this and go there.
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August 2022 by Mike Muras
Excellent Service today at Bicycle Central. Stopped in while camping down the road. They had everything I needed to get back to having a great weekend.
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August 2022 by Andy Magana
I bought a bike in the beginning of the month and I've only had problems with it, one of the breaks wasn't working so I brought it back in then the chain keeps coming off so I had to bring it back in then it keeps coming off and the tire is now flat as well, I can't afford to keep spending time bringing it back in. Only heard good from this place but I've only been experiencing issues and I've only had the bike for a week simply using it to get to and from
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August 2022 by Suzanne F.
Called today for a specific bike. They said they had it on the floor and I can come and get it. Told the guy I had to make a stop to my house because I had to come from my appointment and needed to use the restroom. He said come now we have a restroom you can use it. I Get there and another woman's looking at the bike. Right in front of me one of the employees with gray hair said sorry to the other lady who is with her husband - I forgot to tell you I confirmed shed called 10 minutes ago for the bike and I have the first right to buy it. I then went and use the restroom and when I came back out another employee younger with dark hair said actually the other lady here first. He even threw in did you make a deposit why would he feel the need to say that if they were in there first!? They're willing to lie after they tell you to go out of your way. When I called the person I spoke to said no one was in there and when I walked in the older guy said I called 10 minutes before the other couple walked in then third guy said oh actually they were here before you called which is not true. Unbelievable I told the guy I was coming from USC because I have a broken nose and I had an appointment later that day and I would stop by then but he insisted I come in right away and then they lie to get out of selling me the bike they promised.
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August 2022 by Andrew A.
Great bike shop, they work on E-Bikes. Friendly, fast service, professional, great prices. Definitely recommended.
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July 2022 by Michelle Deluca Martin
Such great service! Will be back for sure!