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October 2023 by Kent H.
Honest, ethical, doesn't sell anything you don't need, and the workmanship is excellent. The shop is very busy with loyal customers so plan ahead if you can.
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September 2023 by Hawei Perrett
Really thanks Brian Wood fix my old Lexus undercover so quickly and economically, instead spending more money replace it , he manage to fix it. it’s good to know have him in Glendora.Services: Carburetor cleaning
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August 2023 by Katherine H.
There are so many good things to say about Brian Wood automotive. They were always kind, professional, very nice, very knowledgeable people who got my car working again and didn't even charge me!! AND, they secretly fixed my seatbelt which had been a huge problem. Thank you so much to you and your team!
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July 2023 by Tim Poole
Great experience, great mechanics! I've found a home for all my vehicles to be repaired.
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July 2023 by Carrie L.
Took my truck in for AC and some other issues. Total price was much less than quoted. Worked with Jim. They do great work, are very knowledgeable and are honest, a rare quality in this industry. They are my shop of choice and I highly recommend them.Steve
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June 2023 by Christopher W.
Called and made an appointment, the desk lady was extremely friendly and funny! The price was so much cheaper than the dealer by 200$!
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May 2023 by Lydua J.
My Acura had a dead battery, and after AAA started it, they recommended Brian Wood Automotive. I quickly drove there since they were closing soon. I pulled in 45 min to close of day and I explained my situation. Jim said pull her in, and they diagnosed it and replaced my battery in little time. I was very appreciative that they went the extra steps to handle it right then and there. They were both very professional and happy to assist at the end of what I'm sure was a long work day. Thank you!!
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April 2023 by Sara G.
These guys went above and beyond to help me out with my car troubles. My car shut down a block away from their shop and I was stranded in Glendora. Jim took me and my car into their shop and scoped out the issue for me. Amazing service. Thank you guys
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February 2023 by Maria T.
I have been going to this place for few years. They have reasonable prices and they are honest. However, the owner's attitude towards me is concerning. He doesn't make eye contact with me, he tosses the paperwork and when I asked him how long it will take for the oil change he replied: "sometime today". I was one of the first costumers to arrived early morning today. I compared the way he treated other costumers who are white and it is quite differently. He is very nice, polite and takes care of their repairs right away. This guy seems to be very racist, which is very stupid if you live in California. Not even for the sake of his business he tries to be nicer to immigrants. He doesn't know who I am, and doesn't know my level of education which is master level. He lacks basic costumer service skills.UPDATE: I received a phone call from Brian Wood Automotive apologizing for not being costumer friendly. He explained that he was juggling multiple projects and did not mean to appear unfriendly. I accept and appreciate his apology.
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February 2023 by Ryan S.
Just have a difficult time understanding why a mechanic shop has a 5 day wait time to get your vehicle looked at. I called due to the great reviews but who can go without their vehicle for a week. Can't another mechanic or 2 be hired to lower the wait time. I am still searching for a good mechanic for my fleet of vehicles that have less of a wait time. Not going to make a bad review but they certainly can't be 5 stars with a 1 week wait time
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January 2023 by Katy Bayless
Ease of scheduling an appointment. Was within my price range,service was quick. Would highly recommend them.
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January 2023 by Mike Hansen
Very honest employees! Very clean garage! All the employees are very nice and polite! Fast service. I will always take my vehicles here.
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December 2022 by Tommy K.
This is the first time I've ever gone to a mechanic shop, and the price I paid was significantly lower than what I was quoted. Honest, reliable, communicative staff here. Jim helped me tremendously. My check engine light popped on, I had it tested at AutoZone, and then immediately brought it over, and they fixed the issue with no problem. Highly recommended.
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November 2022 by Caleb W.
Went to Brian Wood exclusively before I moved out of state. Wyatt has helped me with car issues even since moving out of state, giving me his advice as a second opinion to help save money. They are the most reliable shop in the industry!
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November 2022 by Teresa B.
I didn't have an appointment and was on a tight schedule to get my 100k service and smog check due to next day travel so Anna told to arrive by 8am and I'd be accommodated. The team fit me in and completed the service before my requested time. I felt the fees were reasonable and they were professional and honest!
