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December 2023 by Karen K.
Good communication and quality work. Andrea was great! The only reason I did 4 stars is because I received several messages that my car was on track to be done on a particular date only to be called the night before and told it would be days longer. I know things happen, but definitely left me scrambling
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November 2023 by Melissa
I took in my honda civic 2022 sport and they did a really good job fixing everything and even cleaned up the car afterwards everything was really easy and stress free i would definitely come again.
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October 2023 by Cassandra M.
Is zero stars an option? My car was at Caliber Collision for over 2 months. When I finally got my car back, they forgot to put a new radiator in it, so my car was having issues. I took my car back in for repair, and tonight, my car broke down with smoke coming out of it. After looking at it, I found a hose that was disconnected. Now I wonder, what else did they forget to fix on my car. What a joke. I never had issues with my car before this. I ended up here because of a front end "minor" car accident and my car insurance company, AAA, referred me here because their inspectors are at this location. Please, get your work done somewhere else.
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September 2023 by Tobbi B.
Took our car to get repaired and it turned out great! Picked up my car and not only was it back to normal, but they washed and detailed the inside. The whole staff was so helpful and communicative. Andrea kept us informed the whole time, calling us with updates, explaining everything that was going on. She answered all my questions and I never felt like I was a bother. Susie and Micheal were both great too. Very happy with the outcome, and I can't forget to mention the technicians who put my car back together. Great job! Thank you so much!
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August 2023 by Jeffrey Alvarez
Lupe was great! Really took care of the job at task. She was very attentive and kept me informed every step of the way. She was very professional!
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August 2023 by Greg Schoenick
From start to finish Caliber was fantastic. Shout out to Andrea as well. Thank you Andrea for the detail, care and communication you provided me. I knew I was in good hands from the first moment!Services: Auto body & trim repair
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August 2023 by Vanessa B.
Great customer service! Lupe Alvarez helped us take care of some scratches on our back tow hitch cover got it all done in a timely manner! Car looks great again thanks lupe for all the help!
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July 2023 by Mercedes Lopez
Great service went to get an estimate but was told because of their warranty on their painted them wouldn't accept me. I didn't go there to get a paint job done I went there to get my tail light fix oh well
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July 2023 by Vincent M.
Sometimes we have to review the good, and not always the bad. I was SO nervous, i just got rear ended in my brand new Camaro SS, no frame damage but very bad scratches/scrapes/missing paint Etc. Car color is Black by the way, so it's easy to see the imperfections. Anyways, after many calls to different shops, i settled on Caliber in Glendora based on the locality, and great reviews i've seen. Let me tell you, this place EXCEEDED my expectations. Not only did they deal with my crazy car enthusiast self, but they kept reassuring that they will make sure my car comes out BRAND NEW, how i purchased it. And sure enough, my rear bumper looks BETTER THAN IT DID BEFORE! I could not be happier and it certainly made me forget that i was even rear ended! I also loved that they vacuumed my car! (it's the little things). I highly recommend this place, and thank you Lupe for taking AMAZING care of my car, and dealing with my random phone calls! And another THANK YOU to the amazing people who worked on my repair. I 100% recommend do not hesitate!!
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April 2023 by Gustavo Gomes
Got the car looking like new. Andrea was very responsive and proactive providing clear timelines.
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March 2023 by Gabrielle P.
Andrea, Suzie, and the rest of the staff at Caliber Collision were amazing. They were communicative throughout the process, and even though I (as the owner of the car) couldn't always answer their calls during the workday, they could communicate with both my husband and mom in my place. We had a fender bender that cracked the front fender, the spoiler was gone, and ruinrf the inner liner. They took care of us and replaced it all in one week and delivered right on time. They even offered to deliver the car to us or pick up my husband to retrieve it. They were so helpful and straightforward during a stressful time, always making us feel like they were taking care of us. Thank you to this team!
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March 2023 by Charlie E.
Great service and the repair work meticulous! Andrea was great in walking us through the process and updating us!
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March 2023 by Forrest Torrence
Employees in front office were super friendly and extremely helpful. Almost felt like family. I received timely updates on my vehicles status and was repaired like new! Overall a outstanding experience ?
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February 2023 by Krista L.
I do not trust most auto body locations. As a girl, I am not knowledgeable on car repairs and have to trust/rely on someone to tell me what I need for my car and know that it is not only truthful but not going to gouge me either. Even when going through insurance, everything is overwhelming regardless of the cost of repairs. Well I highly recommend this is the place. Shari (the manager) was out greeting people and engaging her staff. She is so nice and makes you feel at ease when reviewing the process and the staff is friendly and seem to really care. Not only that but they know what they are talking about. Check out Caliber Collision in Glendora - you will not be sorry!
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January 2023 by brucewayne08
I went in for a truck tailgate repair/paint and tailgate/bumper trim replacement. For amount of money they charged you would think the results would be better. Very disappointed with sloppy finished work. Vehicle was returned with the same damaged badging with no communication that the same damaged piece was used. Had to go back to get it replaced. They also got polish compound all over the new plastic trim which is now white. In addition, the driver side window seems to have been left open when washing the truck and soap splattered into truck’s interior on the door, dashboard, center console, screen, steering wheel and windshield. A poor-poor cleanup job was performed. The truck was delivered with white splatter on windshield and white drips all over the interior. I spent two hours cleaning the mess up correctly. Will not be using their services again.Services: Body & Trim
