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November 2023 by K G
Clean, easy access to facility, climate controlled. Great staff, friendly & helpful. Best storage facility I've ever used.
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November 2023 by Byron F
Only been with them for 4 months and it was going well til today. I got a notice that the monthly price was increasing by almost 25%. That is absurd!!! I will be contacting them because this isn't right. I will give them the opportunity to try and make this right. I will update.Follow up: After speaking to management and employees they took the time to hear my concern and we came to a resolution. Thay you for your understanding. Really satisfied with the customer service.
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November 2023 by Nelson Grande (NelsonBig)
Hands down, the best customer service I've received from any storage company.The whole place is clean and the staff are always very welcoming.I recommend checking them out.
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October 2023 by Samantha Rodriguez
John Boots was the one assisting me and get me all set up. He has excellent customer service and the sign up process was pretty quick.
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September 2023 by Jeremy Kirschke
CubeSmart Self Storage has been great since day one! The amazing staff, John and Esme, always provide exceptional customer service and are extremely helpful. The facility is very clean and all of the units are air conditioned which is a huge plus. The digital app makes it easy to access the facility as well as the units. I highly recommend this place if you’re looking for storage with a pleasant experience!
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September 2023 by K M B
John and Esmeralda made renting a storage space here SO easy! John walked me through every step of the process, and showed me the wonderfully clean units available with courtesy and kindness. I especially like the personalized service. BONUS: NO KEYS, NO PASSCODES to forget or lose!
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September 2023 by Joseph Gooden
From start to finish, working with the Cube Smart team, and Glendora was an absolute pleasure. They were able to walk me through the facility, and I chose the appropriate space for my storage needs. What I really love about CubeSmart is everything is at bass. I can control access to my storage space, the gates, the elevators from my smart phone. For someone that loves apps, and the technology, CubeSmart has done it well!
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August 2023 by Linda Parra
Nice clean facility with air conditioning, friendly staff ,elevator is a plus, great rates on storage units, however I had two incidents where I was locked out. I punched in my code several times as instructed but was not able to get through the gate. Huge inconvenience, this is ridiculous. I was stuck waiting over an hour with a U haul truck on a week day morning waiting for staff to arrive. I was not able to get through the gate the evening before so I had to return in the morning and was very late to work.
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August 2023 by Michele Wilkens, PsyD
We had a nice experience with CubeSmart! We were met with John at the Glendora location, who was friendly and very helpful! He made sure all our questions were answered and took the time to show us everything!
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June 2023 by Edward Callahan
The lady that help was extremely polite and knew what she was talking about she took me around and showed me how things work she was amazing
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June 2023 by Pauline Martinez
The best storage place to have your personal belongings be safe and clean from any damages
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June 2023 by Martha Whitfield
the best storage facility and staff that I've ever had and I'm a pretty experienced with being a storage renter for the last 15 years I've had my personal items stored with Public Storage in AZ. But now I'm gonna make plans to move to this location! Stellar high tech security... only prob is that if I need to use their locked moving carts, you have to use it during their office hours because you have to leave your driver's license to use it and then return it back to get your driver's license when you're done...
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May 2023 by Steve Vanmierlo
One of the best experiences I’ve had with any company in a long time. From the minute I walked in the door to the nice air conditioned office I was greeted by John. He was extremely pleasant and very helpful. He walked me down to my unit and showed me how to access everything including the push cart. To my surprise, this place had air conditioning in all the units. I will definitely do business with this place again. Highly recommended!!!!
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May 2023 by Terrence Marshall
Neither the monthly price quote that I received on-line nor the quote that was confirmed over the phone by the Cubesmart employee included a $12 insurance fee that I was told was mandatory. If it’s mandatory, it should be included in the price quote.
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April 2023 by Breanna Joyner
Manager and staff were super awesome and very helpful in getting my unit and app set up!
