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January 2024 by Linda Niemeyer
Dr. Huang was great with our dog, Penny. Very compassionate and took the time to explain the options we had. Unfortunately, we ended up having to put her to sleep a week later, but Dr. Huang was very gentle and really listened to what we wanted. She allowed us all the time we needed to say goodbye. The whole staff was great! Never did I feel pushed or rushed into something. They were all very caring. I would highly recommend Dr. Huang and the staff.
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June 2023 by Deborah York
First visit today. They are truly amazing!Friendly, professional staff and they managed my appointment time promptly. Doctor gave my pet tons of quality time and patiently listened to my questions and addressed all of my concerns. Very Clean office and they made my dog feel safe (when’s he’s typically very nervous.) Definitely a wonderful group of people here!
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May 2023 by Valerie Doss
30 plus years and many dogs and we stay with them because they care. These always do a follow up call and check on my dogs. We don't go anywhere else. They know the breed of malamute and husky
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May 2023 by Qiang Zhou
A very good pet hospital, I strongly recommend it to everyone. If your pet has any problems, coming here is the right choice for you. The staff here are very good, especially Dr. Huang who treats my dog. She is very patient. The questions I asked were answered in detail, and the questions I didn't think of were also explained to me, and the dogs were carefully checked. This hospital gives me the best feeling among the pet hospitals I have been to
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February 2023 by Robert Cha
This place stabbed my dog with vaccine needle and twisted it against her. Then she injected dosage for bigger size dogs and made my dog Lisa violently ill. They are not good. THEY ARE CURSED.
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November 2022 by Derrick
I took my dog here for the past two years to get her checkup and medicine. Staff was always friendly. When my dog was put down, we took her here, and the staff was very supportive and caring for my family and I. When they finished putting her to sleep, they were outside the room to give us condolences, even giving us a candle and card. A few weeks later, we got another card from them in the mail with a picture of my dog's footprint. I really appreciated the thought.
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October 2022 by Elizabeth Ly
This place has shown an impressive amount of care for the well-being of my puppy! First of all, I appreciate how they are still following Covid protocols by having people wait in their cars outside until it is their turn to be called. Secondly, I've been taking my puppy here for a few months now and they have always been so thorough and sweet. All the other vet offices I've visited in the past seemed to always give me the vibe that they wanted to rush me out as soon as possible, but not Elwood!And lastly, what REALLY impressed me is I had just brought my puppy here for a suspected case of kennel cough, and the days following our visit, Elwood called me every morning to follow up on how he's been doing! Amazing!I hope my experience here continues to be positive! Will update as I come more often.
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October 2022 by Karen Widaman
The staff is professional and friendly. The vets are very knowledgeable and caring. Your fog(s) are in very good hands at Elwood!
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October 2022 by Coco A.
Dr. Huang is so good to my fur baby Diggy. Here he is patiently waiting to be seen. Great staff always so friendly.
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September 2022 by Penny P.
What's up: We used to go to their old location in El Monte (El Monte Dog & Cat Hospital), but they closed it down and focused solely on this one. Since we had such a good experience with the staff and doctors there, we decided to follow them all the way out here in Glendora. Parking: They have a lot right up front. All the times we've been, there were always open spots to choose from. Environment: Appointments were made through the phone prior to our visit. Due to Covid, once you arrive, you'll have to call them and let them know you're waiting outside. After a short wait, one of the staff members will come out and pick up your pet. Just recently, they started to allow the owners to go in to the exam rooms. Masks are required. Staff members are super friendly and were very caring of our little fur baby. What was ordered: - Physical checkup, vaccinations, and neutering Yay/Nay/Meh: Yay. We're super thankful of the staff for taking such good care of our doggo. They thoroughly explain things and always gave us options to choose from while not pressuring for immediate decisions. We appreciate the follow up call from them after our visit to check up on how our pup was doing. They're a bit far from us, but we're willing to make the drive out to see them. Credit cards are accepted.
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September 2022 by Shevonne P
We love this animal clinic, they are very understanding when your fur baby has an issue. Ex: I have 7 year old female cat who hates males of all kinds….. and they were kind enough to make sure my fur baby is seen by a lady vet and vet tech. Making she isn’t overly stressed out. It means so much that they are very considerate with my animals.Thank you Elwood animal clinic!!
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September 2022 by Monique W.
Amazing service and I felt that my dog Sophie was in very good hands with the clinic. This clinic employs efficient and friendly staff which goes a long way. If I could make one recommendation, I would rather not wait outside in the heat. That was the common complaint of pet owners having to wait outside. It was close to 100 degrees outside and there is no shade. If patients must wait outside then provide at least a few benches outside with an umbrella. Other than that, great service and I love the location. Not even a mile from my home.
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September 2022 by Tricia B.
WARNING: EXPENSIVE! My vet quoted $500 for teeth cleaning. I called Elwood Animal Clinic to get their price. I was quoted "$850 and up"!!! That's an extra $350 MORE for cleaning a dog's teeth!?! And she didn't even ask about my dog's weight, which is important when considering anesthesia pricing. NOT good.
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August 2022 by Brooklynn F.
Good vet, techs, and reception. I saw Dr. Lee for an emergency visit and he was able to properly diagnose my cat who has been misdiagnosed before. Both him and the tech handled my cat very well. They were considerate of my cat's pain and stress level, and the financial burden on me. They also worked with me to design a treatment plan that worked for us. Dr. Lee was great and I'll definitely return here.
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August 2022 by A Symone
This is the worst vet I’ve ever visited. After calling two times to confirm an appointment for TWO animals— time sensitive related to travel— I arrive to be told they only took down one animal. They then proceeded to make me wait 30 minutes, not apologize for their discrepancies even after I told them I’d called twice to confirm and they were incredibly rude on top of that. Don’t waste your time on this vet. There are much better ones in the area.
