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September 2022 by Karen Ann K.
My review doesn't reflect the Glendora branch which has very nice helpful people, but is about a First Citizens Bank policy. When One West Bank changed to First Citizens Bank, I was no longer able to deposit my once a month pay check as the limit is $5,000 for a mobile deposit. This is a big inconvenience, having to physically go into the bank when (using gas, and time). I will probably change to a bank where this is not a problem. One West had no problem with mobile deposits exceeding $5,000.
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March 2021 by Znarf O.
Today I visited One West Bank at 600 West Route 66 in Glendora and I was Greeted by this Amazing Lady Sonia Robanus with her busy schedule she find time to help me and she really went Above and Beyond with her Expertise as a Universal Banker . SHE GAVE ME PERCENT CUSTOMER SERVICE AND SHE'S THE BEST FORGET ABOUT THE REST !!! I'm a very happy customer and can't wait to see her again.
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July 2020 by Robert G.
I just came here for a quick question about my boat registration issues and they were really nice about it even when they couldn't help they were so kind kind and even got a number for me. The place is really nice and super clean. I would consider banking here if I had any money.
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March 2020 by Andrew M.
Nothing but problems with one West Bank in general. From not answering the phone, to delaying money transfers nothing has been easy. I will be closing all accounts I have with them and moving elsewhere.