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April 2024 by Daishauna S.
I love the GOODWILL industry and their passion in the programs they sponsor for the youth, homelessness, veterans, and recently incarcerated individuals. I think this is a wonderful program, Goodwill sponsors, and they need to be recognize more for their devotion to the community
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April 2024 by Mae S.
Erica, it's always nice to see a friendly face at the register who's always there to help. Thanks again. Keep up the good job and positive attitude.
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March 2024 by Deborah G.
Every week I go to Glendora goodwill on Route 66 and they have great employees with wonderful customer service my two favorite workers are Daishauna and Erica they assist me with the most precious smile and patience.
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January 2024 by Linh Y.
I had a bag of clothes and misc items to donate. I happened to be passing by the Glendora area. I was on Lone Hill Ave on the north side of Foothill Blvd. As I was turning left, I saw Goodwill. I immediately turned right into the parking lot. The universe was on my side. She knew I needed to get to a Goodwill and made it easy for me. Thank you universe!!! You're the best!!! I parked, walked right in, and stood in what I thought was a line. There was a gentleman in front of me. The lady behind the counter saw me holding a bag and asked if I was looking for the donation center. I said yes and she said drive around to the back. It would have been nice if there was a sign to indicate so prior to my entry. Or I may have missed the sign altogether. Anyway, I am grateful she said something otherwise I would have been waiting in line longer than I should have. Thank you! I drove around to the back of the building. There was a gentleman standing there behind a steel open caged cart. I walked on over. I looked at him and he looked at me. I said I have a bag of clothes and misc items. He tilted his head down towards the cart and said no words. He didn't even ask me if I wanted a receipt. Maybe my bag was too small and not worthy of a receipt LOL. It's all good. One less piece of paper to carry around. Anyway, I placed my bag down and afterwards, I drove off to the sunset... well, it was more off to the afternoon LOL. Thank you Goodwill for all the good that you do for our local communities!
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November 2023 by Mirthmire
Great value as always. Ericka was the best employee! Super kind and very helpful! I will be coming to this location exclusively just for her- Nick
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November 2023 by Jeffrey Mutschler
Good location, nice people work here, pretty organized.
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October 2023 by Gianna M.
Erica is always so sweet and so helpful every time I come in. I enjoy coming into this location, everyone is so welcoming!
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October 2023 by Irma S.
I've been coming to this location since I moved to the area, back in 2016, but today I had the worse experience. I had a big exchange because I buy a lot & a lot didn't fit me this time. The lady "manager" with short blond hair. Was so rude questioning me why was I exchanging my items? If they don't fit me. Im sorry but I can read clearly on the receipt, I have 60 days to do so. Once I told her I didn't want to argue in front of lots of customers. She keep saying why are you exchanging? And I did heard earlier, her saying ahh today will be a return day, because there was another return. Not sure what her problem is, because she didn't said anything to the other person. I felt very uncomfortable specially her telling me in front of people. Why don't you tell me the same when I donate? This is the only location I donate because is so convenient from where I work. But this experience makes me not want to donate anything anymore. She is the most rude person ever, I was there for a while and she talks rude to the workers too.
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September 2023 by Kat L.
I frequent lots of Goodwill locations and can say this location has the best, most friendly staff out of all the other store locations. I've interacted with every single employee at this location from front of house to back of house and I'm met with a smile and friendliness from each worker. It's also great to see how much the staff have good chemistry with each other and actually enjoy working together. Erika in particular is always, without fail, taking care of the customers and staff. Ive personally felt very touched by the extra measures Erika has done to make me a happy customer on a consistent basis. Having staff that care and greet you is so vital to keeping recurring customers and this location has done a great job at that!
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September 2023 by Miya Yelp U.
This store charges almost twice what other goodwill stores charge for media, CDs $3.98, Records $7.99 and books are $5.99 and up...
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July 2023 by Sir Christopher Roth
I like to buy hats here also shoes when they have good ones
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July 2023 by Kaylyn B.
I overheard two employees (they were right by the cash register) complaining about a coworker of theirs "not charging enough" for their donated and resold items. Thrift stores are meant to redistribute surplus back into the community at a cost that is reasonable. These girls were wanting their coworker to price these items at 50% more. To whom do they think they are helping?
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June 2023 by Gabriel A.
Was turned away at 6:40pm. The cashier told me the donation center was closed. Where are these hours posted?
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May 2023 by Joann B.
Called before I left my home. The gentleman that answered said they close at 5pm. I got there at 4:45pm. The rude guy with lots of tattoos on his face and neck told me they were already closed. I told him I had just called and they guys said 5pm. Anyway! Rude service, not friendly! Sad! I left one bag and ended up just driving back home. Wasted my gas going there for such rude service!
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February 2023 by Edna Palacios
The staff is wonderful. They greet when you come in. Your feel welcomed.
