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February 2024 by Elisa R.
This place is awful. Worst customer service. When I walked in the pharmacy no one helped me until I asked to be helped. No one else was in the pharmacy. The lady at the front desk (Dr Mai?) was very short with me and unwelcoming. I must have came at a bad time because I felt like I, the customer, was an inconvenience to her. If she was busy, she could've easily said, "Hi, I'll be right with you." Customer service 101. Anyway, I went in for a PCR Covid test on a Friday at noon and finally received my results yesterday, a Thursday. So it took almost a week to receive the results. When I called to get an update on my Covid test Dr. Mai had the nerve to yell (yes...yell) at me about a honest review I had previously posted on Google. I couldn't believe that she's a doctor talking to her patients like that!! When I tried to tell her how I felt about my experience she would interrupt me and reprimand my thoughts and feelings about the situation. When you have multiple reviews mentioning a rude experience, you should probably self reflect and evaluate how you handle patients and your customers. Avoid this place if you can!
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October 2023 by Joe t.
I love this place. You get personal attention when you need it and any questions are always answered. Is refreshing to see the same pharmacist who knows you versus going to Walgreens and not sure who will be there. And they don't know you I highly recommend this pharmacy if you looking for something better than the franchise cookie cutter pharmacy.
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December 2022 by R T.
I went here for my covid and flu shot last year and went back this year. If you want a clean, quiet, efficient,and safe place to go for your vaccinations s and medications, go here. It's in the stater bros shopping center on Line Hill. They are welcome and friendly. They are efficient in getting your information and getting you vaccinated.I recommend this safe pharmacy!
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April 2022 by Michelle La Presle
That are so helpful there. Mai always has my prescriptions ready and I never miss my Flu shot.
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March 2022 by brian wright
The best!!! You will be happy and life will be easier as far as prescriptions and vaccines. Dr Mai is as knowledgeable as one could be. The staff exceeds expectations as well. Highly recommend taking your business here.
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March 2022 by Penny Antich
HEALTHRX SPECIALTY PHARMACY my experience with this Pharmacy has been Awesome. Each time I go to this Pharmacy I always receive Wonderful Service the staff is very caring and supportive and helpful. I highly recommend this Pharmacy.
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February 2022 by Jacki Griffiths
Not too happy...after receiving my booster shot here the lady pharmacist asked me to consider switching all my prescriptions here...today I went in to fill one and the same lady told me she would not fill it for me, and did not give me a reason... I left, but was bugged, so I called her to complain...at the end of my complaint there was no response...I think she hung up on me! Not a great way to build a clientele
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February 2022 by dub u 2
The lady Pharmacist was excellent and reprimanded the other male pharmacist that worked there for being rude and short tempered.With out the lady Pharmacist the place would be much worse.Nice little shop.Too bad the guy is so miserable.
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January 2022 by Frank A.
My family goes here I always sit there in the waiting room is very nice, great environment and I can see the owner always there she never takes any days off!!! I'm so happy my family is able to have Dr Mai I think is her name as their pharmacist we are all so grateful and lucky to have such a pharmacy in the beautiful community of Glendora god bless you guys always
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January 2022 by Sara Munoz
Very disappointed to receive a COVID vaccine in the same pharmacy where infected people are coming in to collect at test kit. Everyone’s is being exposed. Waiting for a hour with sick infected people. One line for vaccine and one line for COVID-19 test kits. Not a good idea very small pharmacy. Not safe at all ?
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January 2022 by Sans Cena
ABSOLUTELY HORRIBLE EXPERIENCE!!No social distance, about 20 people in this small space, slow service.Worst of all, people take their covid test in the pharmacy and ends up sneezing everywhere.I was uncomfortable and had to just straight-up leave.
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December 2021 by Andrea D.
I came to get a COVID test that I made an appointment for and they were closed.. why would you let me schedule a test and then be closed
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December 2021 by Cannabis Investing
Dr Thai is the best. She always has everything filled on time and calls you. She calls anyone that needs to be called. Highly recommend.
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December 2021 by mare r.
I do not recommend this place for vaccines. From the moment we walked in we got a bad vibe. I should have known better being that this was the only location with tons of available appointments. The place was empty, the lights were flickering, it felt odd. From the moment we started talking with the Pharmacist she had a rude attitude. First she interrupts my question with "do not lean on the glass." I was touching not leaning. But I let that slide. Then I ask if it would be possible to see the vial before she fills up the syringe with the pediatric dose. She acted like I had two heads. She was SO OFFENDED. Gave me the worst attitude and was like "fine." She shows it to me and gets bothered by me reading closely. Excuse me but mistakes have been made..things happen.. so you better believe I will double check what you inject into my child. She turned around in a huff and went out of sight to fill the syringe and immediately I tell my husband nope, we're leaving. She made us all SO UNCOMFORTABLE. He did get his booster but we left without the pediatric vaccine. This lady needs to get a grip and not take a parents precautions personal. I'll go to Walgreens where it is STANDARD to show you the vial and fill up the syringe IN FRONT of you with no attitude or qualms.
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November 2021 by Jamie G.
Dr Mai Thai is beyond amazing. She calls the insurance company for you, will call the Dr offices, catches drug interactions, knows drugs more than any other pharmacist, calls when your prescription is ready, refills already ready, and will work with you on any issue you have with meds. I recommend Health RX to all my family and friends as I know especially with my parents who both have cancer, she looks out for meds, deals with insurance if things aren't covered and goes out of her way to help.
