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March 2024 by Angelica R.
HORRIBLE customer service. Today was worse than ever when I was accused of stealing!! I spent $900 on a water heater. I wasn't done shopping, but I paid for the heater so it could be taken away to be installed while I continued shopping. In a separate basket, I had a $8 broom. The cashier asked about it, and I said I was taking care of it separately. He then said, "You will have to show me a receipt!!" I was triggered as he was obviously making assumptions. I was in the store the ENTIRE TIME I pushed my basket to continue and he once again said I needed to show my receipt for the broom and proceeded to call other employees. A girl walked in front of me (while I am INSIDE THE STORE) and asked for a receipt. I ignored her as they all gathered to talk about me. (Note: I provided cashier with my phone number for rewards. Did he really think I was trying to steal an $8 broom!??) He was so busy harassing me, he failed to ask if I wanted to buy a warranty on the heater. As a home owner. I spend thousands of dollars at Home Depot and this is NOT a way I expect to be treated. I spoke to a manager about it, but the disrespectful dude and the girl that got in my face were laughing, so its obvious they don't care to treat their customers with respect. From now on, only Lowes will get my business
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February 2024 by Jesse B Butanda
Alot of stuff to buy there, that u could useVeterans discount.
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February 2024 by Jay P
Home Depot caper installer is horrible. Have an object protruding through the carpet in the middle of the room. The installer deliberately went against my direction to not pull up closet door track. He did it anyways and left it floating with track strips under so I can’t reinstall the closet door track. Waste of money getting carpet from Home Depot.
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February 2024 by Brycen Rogers
Fast and friendly service had everything I was looking for in stock and the people that were working or very helpful especially in hardware and the tool corral oh and don't forget the building materials
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February 2024 by Rafael A.
Came this Hime Depot to rent a van and boy was the transaction simple and fast! Bob was a great help. He was friendly and helpful. Bob also had great tips on returning the vehicle to get the best price! In the future I will definitely be back due to the service and the selection of vehicles they had to rent from! No more UHaul (: Unlimited miles with a certain price for 75 minutes, that can't be beat! Thank You Glendora Home Depot!
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January 2024 by Dana Goodbeau
My car was hit in the parking lot and the manager would not even come out to talk to me, they also said I needed to file a police report to access their cameras. So I file a police report and Glendora PD says they are bad at even returning calls. So here I have filed a hit and run against my car, bringing down my car value and I still have not heard anything about if my car was even in their camera sight to be able to get my deductible reimbursement this happened 2 weeks ago and nothing has happened. The manager could have at least come out to talk to me in person instead of calling the poor girl at check out to give me this information. I will be shopping at Lowe's from now on
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January 2024 by Joshua Nieves
Went late last night 1/12/24 appliance sales rep Gus was working with another customer, Marcos filled in extraordinarily in the meantime. The customer service was the best I have ever received at a retail store. As soon as Gus was done with the other customer, he stepped in & provided superb customer service! I ended up getting the washer & dryer combo that best suit me & my family.Thank you soo much to Marcos & Gus for making this purchase so easy while providing all the details I needed.
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January 2024 by Gerard Forster
Ordered a $800 toolbox from this store for delivery. Took off work because they will only leave at front door. Got alerted that the toolbox was delivered, which it wasn't. Then got a call that the they had lost the key for the toolbox drawer so they had to deliver a new one and it would be later in the day. Eventually, at the end of the day, I got a call to tell me they had rented out their delivery truck, so they weren't going to be making any more deliveries. Can you imagine how penny-pinhcing this massive corporation is that they rented their delivery truck even though they knew they had deliveries. Didn't want to miss out on that $29 rental fee even though they had customers that took the day off and lost a full day's pay. Will never use Home Depot again.
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January 2024 by Dianna George Batts
Home Depot has its good side, but their parking lot always has too many males approaching for jobs.
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December 2023 by M'Barak “Bo Hmood” Al Hmood
The most friendly Home Depot I have ever been too .. awesome over the top customer service .. makes me wanna go back and buy stuff I want and I don’t need .. just because how friendly they are .. loved it!
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December 2023 by Gurinder Singh
Rude employee needed help to find the items I needed and he just looked at me like he was dumbstruck or maybe he was just high on drugs
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December 2023 by Donald Russo
It was cool
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December 2023 by Gary E Geiger
Always got what is needed,
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December 2023 by Gustavo D.
HORRIBLE... they do not care about customers, ask if there is ANY way to expedite an order that is taking 2 weeks, when I bought it it says 3-4 days, it is going to be 13 days !!!!!! and Customer Service HANG UP on me twice, I haven't been disrespectful, just ask if there is anything can be done to pick it up on the 16th instead of the 18th
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November 2023 by Adilman Salamanca
Stopped by for Christmas lights but couldn't find any of the icicle LED lights. Liana from gardening approached me and went out of her way to check the back and found what I was looking for. Made sure I had enough lights to cover the necessary length I was looking for. Thank you Liana for being amazing and making my experience easy and pleasant. Will definitely come to this location more often.
