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April 2023 by Sueann D.
I was having difficulty closing my account and every person I spoke with told me something different. I finally spoke with Renee and she was awesome. She called me back as promised and had an explanation as well as a solution. Thank you Renee! You're customer service skills are excellent and I really appreciate you.
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March 2023 by Joy E.
The Glendora branch is incredible!!! They are so helpful and friendly!!! They always great you with a smile! Banking here is super easy!!!
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March 2023 by Janina B.
No recent reviews for this bank but, I wouldn't even give it a one star. Stay clear of this banking institution.
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August 2021 by Janey Johnson
I love Home Street Bank. I have never had a negative experience. Everyone is very friendly customer service is awesome ?!!! Love when they have things like note pads, pens, clips for your open bags like potato chips. Thank you for being so awesome!!!Juanita Johnson
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August 2020 by Andy S.
This is a great customer service banking institution. Marissa has helped me many times and is always eager to get my banking needs taken care of. In regards to the current Covid condition, they have kept everything clean and safe for the clients.
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September 2019 by Dana B.
Marissa was able to assist me right away and was very helpful with answering my questions clearly. Will definitely visit this branch again!
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March 2019 by Jessica F.
Matt was great and really helpful with any questions I had! He was polite and courteous and I will definitely be back! Thanks for the awesome service!
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February 2019 by Orlando C.
I just opened up a business account at HomesStreet Bank. The service provided by Eli was beyond exceptional. He made me feel welcomed and introduced me to the team, that would possibly be assisting me in the near future. They were all friendly and welcomed me with a smile. At first I was reluctant to open an account with a small bank, but I got tired of the ridiculous surprise charges and subpar service the mainstream banks may sometimes provide. I decided to try something new. Eli was very professional and attentive to all my concerns that I expressed to him. He walked me through certain experiences I have had with other banks and he explained to me how Homestreet Bank would handle it differently. After my account was setup, and everything was set and done he was kind enough to escort me to my car. HomeStreet Bank definitely provides personalized banking service and I look forward to banking with them.
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January 2019 by Cathia Y.
Marissa is the absolute best! She always greets my family and I with a big smile and is always willing to help.
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January 2019 by Alan Carlile
If I could give zero stars, I would, This place should not be a bank. I deposited a "large" amount of money via check via the mobile ap. I was told because it was a "large" amount that it would be held for 5 days. It is now 10 days later and I still don't have the money in my account. I contacted the company that distributed the check who in turn contacted the bank it was written from and they assured me the funds were sent. I called today--10 days later, and spoke with Promise who kept repeating the same thing, "I'm sorry ma'am, because it was a "large" deposit......" If you can't handle large amounts of money, you should NOT be a bank or handling anyone's money. I'm OUT.
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August 2018 by Miss K.
I came to open an account and i have to say the manager i believe named Eli is amazing. He made me feel like family. So sweet and handsome. Please come visit the branch. You will be very well taken care of. Thank you
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December 2017 by Alyssa C.
I've been to the branch only a few times to do withdrawals and Marissa helps me when I go in. She is always smiling and sweet every time she helps me. I've only been helped by her, but everyone looks super friendly and professional.
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December 2017 by Andy G.
I don't yelp much but I felt I needed to give a shout-out to this branch. I wasn't quite sure about opening an account at a bank I hadn't heard that much about but I've had so many bad experiences with banks like BofA and Chase that I finally decided to try something new... The employees were great and were able to answer all my questions, they even told me about the current promotion to get $300 if I set up my direct deposit with them. That's an awesome deal for such little work! The branch was very nice and clean and they even have a Keurig coffee machine which was a life saver because I really needed some more caffeine that morning. Besides all the great services they offer I really like the fact that they refund all ATM fees. I can finally use any ATM available and not have to stress about the few extra dollars it may cost me. The branch manager was a very nice guy. He made sure I was well taken care of and I really appreciated that. All the employees seemed very nice, friendly, and helpful. Definitely recommend HomeStreet Bank!
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November 2017 by Alejandro A.
I have been doing business with thia credit union /financial institution for a long time! I have had great experiences with them. Recently I went in to apply for a personal loan, and the young lady that took care of me Melissa Chavez, extremely professional and helpful, corteous and just awesome customer service skills. I would definitely recommend such company to any of my friends as well as family membera. That have helped me to put my mind at ease with certain financial circumstances that I have encountered, and there is nothibg more relieving than to know this type of organization are there to help you with your needs and to allow you to find that peace within yourself that you have been missing for so long! Thank you Melissa, for your service and thank you Homestreet Bank for all of your much appreciated assistance.! Blessings
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September 2017 by Stephanie B.
I absolutely love this bank, they are very friendly and professional! Especially Matthew, he helped me open an account and walked me through every step. He was very knowledgeable and informative, and made me feel welcomed. I look forward to coming here.
