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April 2023 by Julie King
Kathy is fantastic. My family has been going to her for years.
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March 2023 by Aijialon Alexander
I always have a great experience Kathy is the best
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January 2023 by Marc Penn
Been using J H since 2003!!!
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March 2022 by Mary Brown
We have been Jackson Hewitt customers for years... We know we are always in good hands with Kathy ... She always gets us a great refund and gives us advice about how to maximize our return the next year.. Great value , quality and customer service...
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March 2022 by Dino Hamilton
Kathy has been out tax preparer for the last 3 years, and she has always done a terrific job! Friendly, fast, and great customer service.
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March 2022 by John Guild
Always professional and quick and accurate.
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May 2021 by Lynette Blanchard
Did not use thier service. Called asking cost...now I am getting bothered by them.
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April 2020 by Grazing Rhyno
Try to charged me 250 for 3 w2 forms and a 1099r form and thats with 100 dollar discount. The 1099r form alone they were charging me 150 .. Called 3 other jackson hewitt and they priced me at 130 tops for all the forms.. Major scam
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April 2020 by Mario A.
Very good spot always the best legit place to come get ure taxes done ask for Cathy She the best
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March 2020 by Yolanda T.
Had my tax's done Friday 02/31/20 received an American Express card gift card, when I went to use it zero balance since then and many calls! I was told to call wa L Mart credit card, I called wal Mart said they have nothing to do with the card. Called Jackson Hewitt again, only to get an answer machine!!! It's a scam, so many phone calls. They charged way too much to get my tax's done, run around by Jackson Hewitt! Scam
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February 2020 by Gina D'Amato
EXCELLENT service!!!! Process is quick & friendly. Very helpful. Been going to them for years!!!
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April 2019 by Anthony M.
READ THIS FIRST!! This was a horrible experience. This is NOT the place to go if you want to get the maximum back on your return. We will never go to this location again. Advise to go somewhere there is a real CPA on site. There are no CPA's on site to oversee the correctness of the return. Kathy Nguyen a tax preparer ( data entry clerk) that works there and also is the office manager. Kathy Nguyen is there to give the impression that she knows what she's doing but when asked questions clearly does not know business tax code. She knew basic simple things but when it comes to a return that has business expenses is clearly lacking in knowledge, or the confidence to prepare that type of return. She became very rude and condescending when asked questions and didn't know the answers. Everyone of her answers ended in "I swear to GOD". She seems to enjoy having a bit of power over the client and tried to intimidate us by giving empty stares when she didn't know the answers to our questions. Finally, she asked for more documents on a particular write-off but could not describe what she needed or even explain what was required to take the deduction. She declined to add the deduction even though the REAL CPA that worked there the year prior advised us to add it. She insisted on more documents but couldn't explain what kind of documents would satisfy her. I was floored and am still in shock that she didn't know what was needed or describe it but she felt the information was not enough. Because of her lack of knowledge and her power trip we decided to go elsewhere and a CPA prepared the return and included the deduction and the return was 20 percent higher. BTW the documents we had we're more than sufficient for the CPA to include the deduction on our return.
