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February 2024 by Christopher Dean
I cannot express enough gratitude for the incredible service we received from Jan’s Towing Company, specifically from our tow truck operator, Eddie. From the moment Eddie arrived, he was nothing short of phenomenal. His kindness, friendliness, and positive energy were a beacon of light during a stressful time.We found ourselves in a difficult situation when my elderly father was discovered slumped over on the side of the road, in need of assistance to tow his vehicle back to Los Angeles. Eddie not only handled the towing with efficiency and care but also did so with a smile that reassured us throughout the process. His empathy and best wishes truly made a difference in our day.Eddie is an exemplary representation of what excellent customer service looks like and is undoubtedly an asset to Jan’s Towing Company. It’s rare to encounter someone who performs their job with such grace and understanding. Thanks to Eddie, what could have been an overwhelming experience turned into a reminder of the goodness in people.I highly recommend Jan’s Towing Company to anyone in need of towing services. Their commitment to not just meeting but exceeding customer expectations is evident in the way they conduct their business. Eddie, thank you for not just towing a vehicle, but for lifting our spirits and ensuring our safety. Your exceptional service will not be forgotten!
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February 2024 by Gabriel Moreno
I had the Best Service from Frank from Jan's Towing, Everything was quick and I was able to Fix my car with No problems.
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February 2024 by Armida Torres
Just received towing service and Eddie was amazing and so helpful and quick made me feel really comfortable trusting him with my vehicle I would highly recommend him thanks again...
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February 2024 by Jay
Frank 5 stars. He knows his job very well!
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February 2024 by george merrawi
Frank frank frank love this guy he saved us love this guy
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February 2024 by Alfredo Sanchez
Great service tow truck driver frank great job getting my car on the flatbed and very fast love the service
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February 2024 by Klxtzy 6
I just got my car out today. Even when a Saturday is closed they were able to get someone in and assist me on getting my car out before I pay more for another day.
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February 2024 by dennis frias
Jan's Towing always has a great reputation in the area and service techs like Frank are the reason why. Great service and very timely.
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February 2024 by Janet
Frank was the best he’s fast polite and friendly I really enjoyed the trip I’m hoping I won’t need a tow but if I do I would like to have Frank come to my rescue.
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February 2024 by Tom Ryan
Fast, friendly service - driver was very helpful and got me home safely. Highly recommended!
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February 2024 by Stella Song
I am very satisfied with service because very kind and informative.
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January 2024 by David Johnston
Best tow company around, Eduardo was great!
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January 2024 by John Song
Very helpful and professional! Unlike other towing services, they were very helpful in releasing my car!
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November 2023 by Celena Ortega
Greatest customer service I've experienced overall! I failed to grab the gentleman's name. However, it's not needed. Everyone knows who he is. I can't imagine anyone complaining ever. Thank you! Respectfully, Burgundy Jeep Compassi'm just making things clear it's the Glendora location I'm speaking of!
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November 2023 by Blanca Valeria Madrid
I had a really bad experience with this company. This company had us waiting over 2 hours and would not help us in any way. They kept on making excuses to not provide the service needed in order to tow our truck. There were 3 different tow mans that arrived at different times and two of them did not help because Jan’s office did not want them to provide the service. I believe that it is pretty stupid that they only help people with white last names and will not even help people like myself.