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February 2024 by Mariela Aguilar
The staff is extreme rude. If your trying to walk in you will wait for at least 5 hours. I will not recommend coming to this facility.
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December 2023 by Beth Kawachi
I went in without an appointment and waited roughly 20 minutes, although it felt much shorter! The staff is friendly and efficient. Make sure to checkin at the kiosk when you arrive, and have your lab paperwork and insurance card ready to present when they call you to the window to ensure everything goes smoothly. :)
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November 2023 by Pam R.
Offices never open. After waiting on line for 20 minutes they hang up on you. Not very good business.
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August 2023 by Robert J.
Way too understaffed. The staff is ok, just not enough. Plan on waiting for over an hour without an appointment.
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April 2023 by Nancie R.
Better 10x over Quest labs. I've been to both and Lab Corp is far superior. Great staff and cleaner.
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March 2023 by Diane S.
At Glendora Labcorp on Grand, there can be a long wait time if you don't have an appointment but that's not the reason for my low rating. While waiting for my mom to be called for lab work, I couldn't help but notice the way the receptionist was treating people! Very rude, condescending and ZERO patience for the elderly and those who didn't speak such good English. Very hard thing to watch.
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February 2023 by Ana S.
LabCorp in the city of a Glendora off on Grand is really great there. You don't need a appointment , can walk in and it takes less than 15 minutes to get in. The customer service is really friendly they don't stick you couple of time before they find your vain and leave your bruises. They know exactly what you're doing. The service is great go there.
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November 2022 by Luz Combs
Short wait time... better than the one in Covina where the line was huge. The phlebotomist was friendly and careful, but the staff at the front desk was awful. They’ve got an attitude, especially the blonde one with tattoos.
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November 2022 by Kevin Steiner
Lab Corp is notoriously the mose unsanitary, un professional, lab I have ever been to. United healthcare/Optum needs to drop them or mandate a change. Take example of Kaiser, usc,.or any other reputable hospital type environment.
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June 2022 by E S
I had a great experience. I made an appointment for 12:15 p.m. and I was out of there by 12:35 p.m. the staff were very nice.
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April 2022 by Irohal Irohal
Over 2 hour wait today, 1 phlebotomy working, still waiting... ridiculous
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February 2022 by Ray G.
I got to the place at open time at 7a. Unfortunately, I still didn't get seen until 10:15 am. They only had one person registering patients and 2 phlebotomist. Also the wait set up is horrible. No space for waiting. Only like 4 chairs then a small room down the hall that allows maybe like 6 others. Then the rest of people just line up down the hallway. Not practical. I give 3 stars because the staff is nice and kind.
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January 2022 by maggy hastings
My experience here was smooth. No appointment necessary took me in immediately.
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January 2022 by Angelica S.
After my experience at this LabCorp I will now be visiting a different location. Today I accompanied my father who has mobility issues and all doctor's visits and appointments require a lot of effort. We forgot the hard copy of our order so one receptionist kindly offered to look it up manually with my father's name. A second and much less kind receptionist communicated that there was no order in their system and sent us home. Before giving up I located a picture of the order on my phone but she said--"how is looking at your phone supposed to help?" I was appalled. I thought she could at last look for an order number in the picture of the order since she didn't find the order when she looked it up using my father's name. Later this morning my dad's doctor's office confirmed they had indeed sent the order. I appreciate the courtesy of other receptionists who go the extra mile for patients--especially those with disabilities-- by listening and trying to find a solution. Or at least communicate with kindness. That was not my experience here today.
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August 2021 by Kelli Marie
Fast , clean , and amazing staff!!
