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January 2024 by John Feniza
Very Friendly and Fast Service.
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December 2023 by Michelle Wirtz
Excellent customer service and patience care
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September 2023 by Ralph R.
i was referred this pharmacy from my dermatologist a couple years ago and the service is outstanding so after being frustrated with my local pharmacy that has poor customer service i decided today to transfer all my prescriptions to Monarch
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July 2023 by Roger J
Super great service. All the staff go out of their way to make your experience one of the best if you want a good pharmacy, this is it.
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July 2023 by Erika Hargis
They are awesome you get your meds on time they go beyond to make sure you get your refill. They not like other pharmacies that you put a script in and days later they say they don’t have it . They let you know asap . They are courteous and friendly
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May 2023 by Heather C.
Was looking for a delivery pharmacy during the "rona". My dermatologist recommended Monarch Pharmacy. It's so convenient, they deliver right to my door within 1-2 days! Fantastic! I've switched all my prescriptions over to them. Also, I had a vacation planned and my prescription was going to run out during the vacation. I called to get a refill, but insurance said it wasn't ready for refill yet. Sandy, from Monarch Pharmacy called my insurance company and got it approved and delivered before I left. Exceptional customer service!
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March 2023 by Edith Sciolini
The people in this Pharmacy are very nice and welcoming. The front desk Lady Sandy not only is she’s nice she’s AWESOME!
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February 2023 by Its Me C.
Hassle free, very quick and consistent follow ups, whole family is using this pharmacy and I recommend rhwm to everyone.
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January 2023 by Mimi H.
Their customer service is incredible, white globe, concierge level. Nothing I have EVER experienced at any other pharmacy. The people who work here are genuinely interested in helping and will go above and beyond to remind you of refills, ship medicine to your doorstep (sometimes within hours). I can't say enough good things about Monarch, they are a bright light in the bleak pharmacies out there!
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January 2023 by Laurie D.
I highly recommend using Monarch Pharmacy as they provide excellent customer service. They are very knowledge and professional from beginning to end and will work with your insurance company so their customers get the best outcome. It's really wonderful to work with a business that gives you exactly what they promise. Returning phone calls, sending text messages and follow through are the necessary skills to run a successful business today and Monarch utilizes these skills and more. They have even assisted me on pharmaceutical questions that were unrelated to a purchase I was making there. Let's get together and support these small businesses to make them a success so more people in the USA can continue to open businesses and be successful rather than being run over by the large conglomerates that don't really care about each of us. Thank you Sandi for making my experience with your company a positive one!
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November 2022 by Eduardo E.
This pharmacy is the best I've experienced ever. The receptionist, Sandy is so pleasant and the staff is excellent. Short wait time and the best prices for those of us uninsured. Thanks Monarch! See you in Italy Sandy!
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November 2022 by Iris M.
I am amazed with how fast and efficient this pharmacy is. Within an hour of my RX being called in, they not only called me and set up delivery but had contacted my MD to modify my prescription to make sure it was covered in my plan. Sandy was amazing over the phone. It was an absolutely perfect experience. As we all know this process can be a pain and they made it SO easy.
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September 2022 by Max Ann C.
Sandy was very helpful, as have been all my interactions with monarch pharmacy staff. when my medication delivery was stolen by porch pirates, she was able to help me get my meds delivered again! Mail theft has been increasingly occurring for us so i was able to update my address to a private and secure mailbox while on the phone with her, and she said I'll receive my meds really fast. Monarch pharmacy delivery is the first time I've tried any pharmacy that delivers and (besides from the theft) it's really fast and convenient, i would recommend giving it a try for anyone with a busy life or for anyone who has a hard time getting out to the pharmacy.
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August 2022 by Richard Emmanuel
If I could I would give 10 stars. Clean and kind environment. Works kind to my younger sister when we took her to get the vaccine and after gave her gifts. They also answered all my questions about the issue if we needed more shots.
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June 2022 by B B.
I have a number of health ailments that require an even greater number of medications each month. Needless to say, I'm an expert on pharmacies...and Monarch is the best! They are so nice and go out of their way to be helpful. Whether it's following up with drs that don't call back or working on securing prior authorizations - they stay on top of it. I recently moved appx 30 min away but I still use Monarch because CVS and others just don't compare.
