Piñata Factory is a popular business known for its wide selection of party supplies, including piñatas, decorations, balloons, tables, chairs, canopies, and jumpers. Customers appreciate the reasonable prices and the friendly, helpful staff who provide excellent service. Many reviews highlight the reliability and smooth experience of ordering and renting items, with staff offering assistance in choosing the right options and ensuring timely delivery and setup. The business is especially praised for its custom-made piñatas, which are often described as stunning and receiving many compliments at parties. The front office communicates well and goes the extra mile, such as stapling hours of operation to receipts to prevent late charges. Customers often return to Piñata Factory for their party needs, citing their consistent quality and service. They also handle rentals and transportation smoothly, making party planning easier. However, some recent experiences indicate challenges, such as overbooking and delays in delivery, which caused inconvenience for a customer planning a birthday party. While most reviews are positive, a few note that recent management changes may have affected the level of service and organization. Overall, Piñata Factory is highly recommended for anyone seeking affordable, reliable party supplies and rentals, especially for piñatas and event essentials. Their friendly service, variety, and willingness to order special items make them a go-to choice for celebrations.
Veey cool. Such a big variety. Wish I'd taken more pics. Here's what I got: piñata, candy, and rope.
January 2024
Great little party supply store. Rental prices are reasonable and the owners were very nice.
December 2023
Excellent selection of party supplies! From decorations to balloons, they have it all. Prices are reasonable, and the staff is super friendly and helpful. Definitely my go-to place for any celebration needs. They even stapled a sheet of paper with hours of operation to my receipt to make sure I didn't get charged a late... read full comment