-
December 2023 by Lala LaPoint
I was there to rent amailbox this place is busy & service was very good. Happy so far!!!
-
November 2023 by Kryss Anderson
Incredible company and staff. Well stocked in everything one needs. Quick when the lines form and friendly even when being yelled at by some nutty locals. Mike is the greatest.
-
September 2023 by Jharvis L.
TL;DR: $1/lb for shredding services. Can't complain. I called to confirm they offer paper shredding services.Lady said it was $2/lb (which I was fine with honestly), and when I came in with my bag, she said it was actually $1/lb. She said she was glad to have more to do on a slower day with the rain. I was in and out in less than two minutes, and I paid cash. They're amicable and quick.I'll be going here from now on next time if I let my mail get a little unruly, but this place can save you time if you have a busy day.
-
June 2023 by Lisa Owen
Michael and Sherry are always pleasant and professional. I do not understand people that post reviews on not wearing a mask. Your opinion and your entitled to it so go somewhere else. You don't post bad reviews on not wearing masks. These business always goes out of there way to do the best job. I have rented UHaul also and its the easiest process with them ever. You can even return the truck after hours. You guys are the greatest. Thanks again.
-
January 2023 by Cassius M.
Very good place to shop for your needs, every time I'm in there they take really good care of me. Very good place to shop and the workers are so so friendly.
-
January 2023 by Lisa'Marie D.
Such great customer service!!They are great staff dynamics!..Thank You Mike for hiring great people!
-
December 2022 by Siboney Ioppolo
They lost my passport...how are you expected to trust them with your items if they can't even be trusted with government documents. Had my passport sent here since I'm not home during the day and waited for the 11 week mark to call the Passport Agency, just for the Passport agency to tell me it delivered over a month ago and I never received it whenever I went to pick up my mail several times the last month. Called them and they're claiming they don't have it despite Passport Agency confirming it was received. I put the address down correctly and everything...how the heck do you guys lose a passport? Now i have to submit a whole new form and wait even longer for a passport that I already waited long enough for. Disappointed in their service here, they made no efforts to reassure me that they would find or even tell me they would look for it despite it being in their hands for the last month. This also isn't the first time they've lost my items. I ordered several Christmas gifts last year including expensive shoes and they lost those for several weeks before they finally called me to report that they had found them. Would rather just have stuff mailed to my house at this point. Rather deal with porch pirates than bad customer service and disorganization. Disappointed too because my mom has been using this place for years but it has seriously gone downhill in the last 3 years.
-
December 2022 by Amber Ortega
They lost my passport...how are you expected to trust them with your items if they can't even be trusted with government documents. Had my passport sent here since I'm not home during the day and waited for the 11 week mark to call the Passport Agency, just for the Passport agency to tell me it delivered over a month ago and I never received it whenever I went to pick up my mail several times the last month. Called them and they're claiming they don't have it despite Passport Agency confirming it was received. I put the address down correctly and everything...how the heck do you guys lose a passport? Now i have to submit a whole new form and wait even longer for a passport that I already waited long enough for. Disappointed in their service here, they made no efforts to reassure me that they would find or even tell me they would look for it despite it being in their hands for the last month. This also isn't the first time they've lost my items. I ordered several Christmas gifts last year including expensive shoes and they lost those for several weeks before they finally called me to report that they had found them. Would rather just have stuff mailed to my house at this point. Rather deal with porch pirates than bad customer service and disorganization. Disappointed too because my mom has been using this place for years but it has seriously gone downhill in the last 3 years.
-
August 2022 by Sarah L.
I liked this place for months. Recently, though, several incidents made me uncomfortable. I went last week - but it was empty. I said, "Hello!" several times. Nobody came. So I left and returned later. ... and Michael hugged me after my transaction. Again. It is one of those things that made me uncomfortable, but not enough to make a public scene. He hugged me the last three times I visited. I considered telling him to stop. Yet it would be awkward to return to a place of business after establishing a professional boundary for which he should already adhere. You should not initiate hugs with clients. Once I suspected the place smelled like marijuana, but I cannot be sure.
-
February 2022 by Christopher M.
Rented a U-Haul truck from this location and the staff was friendly, helpful and I was in and out in a few minutes. Glad I chose this location to rent a truck. Michael made the process easy and quick.
-
December 2021 by Courtney W.
I will not be returning to the PostalAnnex+. Upon entering the shop, I noticed the employee was not wearing a mask. I was able to drop off a stamped envelope for USPS but the employee was not able to help me ship a small package internationally without an exorbitant cost. Very strange. He worked very slowly and also made an odd comment about the pandemic and that's when I left. After that I went to the post office. They were able to help me ship the package and for much less money than what the PostalAnnex+ quoted me. I don't recommend this business.
-
September 2021 by Kyle Svoboda
Clean truck, Great service.Been coming here for years
-
August 2021 by Jorge B.
I've rented a Uhaul a couple times from these people and have been completely satisfied every time. They're super accommodating, informative and are flexible with return times. I recommend them and will be coming back in the future.
-
August 2021 by Casey J.
The notary here is the SLOWEST notary I have ever used. I understand needing to pay attention to details and dot I's snd cross T's, but 50 minutes to complete five notarized signatures is RIDICULOUS!!
-
April 2021 by Eric W.
Had a few packages I had to mail out so I stopped into this location for service. I typically go to the La Verne location and let me tell you, I made a mistake by coming to the Glendora location this one time. I was in a huge hurry and the man helping me out moved like the sloth from Zootopia. VERY SLOW. He was talking to another customer about Trump and Biden while I was standing there holding five packages, clearly in a hurry. I understand that there is a bit of customer service involved with having conversations with your customers, but five minutes is too long. At least be able to multitask; we are not at the park! Above it all, when I mailed out all my packages, I realized (after leaving) that I was charged for the more expensive routes on shipping rather than the slower routes. (Which is what I asked for) Since I was running so far behind, I didn't have time to check. Will definitely never return to this location.
