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January 2024 by Tracy Ann
I am sorry to have to write a bad review, I have been going here for many years - but lately, things have gone down hill here.I took my car in yesterday to get a decent cleaning so I chose their VIP wash which cost $40. I know I am not getting my car detailed, but I expected a bit more than a basic car wash. I have noticed depending on who you get taking care of your car you can either get a person who really cleans it great or a person who does a quick once over and that is it. I figured with all the things this was was supposed to include, it would take the person longer than 10 minutes or so to work on my car (plus there was hardly anyone there at the time so they were not busy getting cars in and out). Unfortunately, the guy honks my horn 15 minutes in and I wonder how could he have done everything on that list in that short amount of time. I have paid for less to be done on my car and had it take longer- he did not clean the cup holders like they said was included, there was still dirt and dust on my car, the dash was still dirty etc... I also noticed more stuff when I got home. I feel like a jerk having to super inspect my car and ask them to redo stuff, I hate being that person. I feel they should do at minimum what is included in the wash you pay for without having to ask them. I don't know if this is a communication problem with the people who take your order to the person who works on your car. Do they not tell them which wash you purchased?Either way, this is the last time for me. I don't want to be a task master, it makes me uncomfortable, but at the same time I don't want to pay money for a service that is sub par. This place used to be great, but it is just not the same and unfortunately with the increasing cost of things these days and my budget, I can't pay $40 for a car wash that could have been $10/15 at best.
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January 2024 by Max Sanchez
Had a free car wash from here so decided to try it out car came out great Clean and best partwas even had free vacuum service there
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December 2023 by Allen B.
Uber driver here had a Uber messYup worst kind They helped me out had a great clean Great job
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December 2023 by Sylvia S.
So kind and friendly great work did a good job on my car quick and efficient. I really appreciate the good service.
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November 2023 by Andrew Pennington
My car mirror was damaged here, owner doesn't take responsibility for it. Cost me close to 400 dollars. I strongly advise anyone considering going here checking BBB (Better Business Bureau), Facebook and yelp reviews as well as reading through all comments. My wife and I used to come here but now go to the new car wash over on lonehill. Couldn't be happier with that one. I have previously and I do encourage this carwash to forward camera footage of the incident to my insurance company. They haven't and I doubt they will, since our stories differ. I never stated that I "drove" and subsequently shifted to neutral as they claimed. I rewrote this to address this and the other unfounded claims they made that are just false. My car was in neutral the entire time, until I was instructed by their employee to backup. The wait for attendant sign wasn't visible to me which my son could confirm, or video footage showing me entering the tunnel, which still has not been sent to my insurance. I followed the instructions given on the sign directly to the left of the tunnel, that was visible to me, which stated to take foot of the gas, hands of steering wheel and put the car in neutral. The employee who told me to back up, was from what I gathered the employee who was supposed to watch the tunnel and did not. The carwash stopped and then he knocked on my window. When I did as he said and backed up, a loud cracking sound was heard coming from my driver side mirror and my mirror broke. Everything would be solved if the carwash could just send my insurance the videofootage, but unfortunately for me they haven't. My son witnessed everything. There is no better way to "accurately potray" the events that occurred that day then videofootage, so why not send the videofootage?!?
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October 2023 by Mila Pennington
I had previously detailed my car here, which was expensive and done very poorly. Dust and dirt was still clearly visible in my car. Then I thought ok they didn't do the detailing well, but the 5 dollar car wash doesn't seem like a bad deal. Bad mistake, not only is the quality poor in my opinion, but it cost my husband and I 400 dollars, as my husband's car was damaged. The car wash doesn't take responsibility. Under absolutely no circumstances would I return to this carwash. Following the directions to back up by an employee, my husband's mirror was broke in the wash. The account of events they provided his insurance differ from those of my husband. They also haven't and likely in my opinion won't provide camera footage to the insurance company, since the stories differ. We began going to the new car wash on lonehill. Quality, service and value are outstanding there.
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October 2023 by Anthony N.
Horrible!!! I paid 120 for a mini detail. - wax was left unevenly everywhere inside the leather and on the exterior - left water spots even after clay removal- specifically asked if the package would include my tires washed, but they only applied tire shine to avoid cleaning - left dog hair all over the inside despite them vacuuming it-asked for a hand wash and all they do is pour water with the slightest amount of soap to the vehicle WASTE OF MONEY AND I WOULD NOT RECOMMEND IT !!! To anybody
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October 2023 by Gina M M.
To long of wait omg ! Too many cars. Everything and employees are great .prices are good when you buy the unlimited . Be ready to wait ! Take a book !
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September 2023 by Ishan Saxena
Service here is awesome and they got to every nook and cranny that I didn't even know was dirty in my car for a good price too. 1000% recommend over anyone else.
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September 2023 by the struggling photographer
A great car wash. I’ve been coming here for years!Services: Vacuuming
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September 2023 by Darla D.
Late review but I was not to happy with their service. I think it was very expensive and I had to drive through a second tine as my car was not cleaned out the first time. The employees and the cashier are friendly. The outside patio is a nice set up when waiting for your car, but the rest is a no go. I was very disappointed.
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September 2023 by Delray Sainted
Very great carwash I come here often! Wonderful customer support and service! I highly recommend paying a visitServices: Scratch removal
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August 2023 by tony
Amazing service and competitive prices! Employees were very attentive and answered all the questions I had, specifically regarding the membership. It is a great deal and I will definitely be coming back here!Services: Auto detailing
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August 2023 by Husam A.
Came in for a polish and an engine wash and my car came out looking brand new! They are very flexible and will definitely leave your car looking beautiful!
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July 2023 by Marie R.
First time trying this car wash and the value for happy hour is great $5. However, the attendant even though I asked did not tape my rear windshield wiper and was at jeopardy of getting broken. When I went to use the vacuum the suction was low pressure switched to another and was broken. Seems like this place needs TLC.