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August 2023 by Amy S.
I just received a call from them saying they never gave my dog her parvo vaccination as a puppy because they mixed it up with a package that didn't include the parvo portion. She has be unprotected for over a year!Update: I brought her in to ask more questions. They stated that she just never received it. I asked for them to perform a titer test and that it would be their responsibility as it was their mishap. We are awaiting the results of the test and will be back in a few days. I will update the review then.Update 2: I'm pleased with how they've handled their part in this situation. I hope that they continues to take measures to insure this doesn't happen again and be proactive. I'm still very upset with the severity of this mistake and the dangers that could have happened. I will continue to update as my dogs health pans out. Until then, my overall experience with VCA is still a 3 star experience.
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August 2023 by Mary J.
This is my new veterinarian and grooming spot! The staff was friendly and great with Raymond. Dr. Chiang was so thorough, helpful, and asked all the right questions. She was in tune with my dog's needs and I feel confident that Raymond is in good hands. Looking forward to a long relationship with VCA Alosta Animal Hospital!
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April 2023 by Julie Grant
Grant animal hospital!
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April 2023 by Jesse H.
Went there yesterday with my new buddy spike and they were so calm and patient with both of us. Answered every question with genuine concern and compassion. Definitely made me feel great about the experience
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February 2023 by Cheri Kelley
Absolutely terrible service. This young supposedly doctor veterinarian didn't do anything to help my sick cat. Do NOT go there !!!! My cat was coughing sneezing and had watery eyes and the only thing that she would give her were eye drops . She's also rude as well!!!!! Just ridiculous.
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January 2023 by Andrea N.
I got an appointment today for my dog's vaccination. There was only one person at the desk and didn't acknowledge me for the 20 minutes I was there. They were late for my appointment and I decided to leave. They seemed unorganized and not too interested in prioritizing animals over selling service packages.
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December 2022 by Oliver S.
So today was my first visit to Alosta animal hospital a really nice clean facility everyone's professional and courteous. I highly recommend coming to them for all your pets needs.
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November 2022 by Denise P.
We moved VCA clinics to be closer to home to minimize the doggo's drive/ car anxiety. Every person at VCA Alosta were kind and made our old gal feel comfortable. Provided us with options and recommendations for care. Thank you to the vet, techs, and staff for your care and assistance.
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August 2022 by Jerome Bordenave
Hands down the best around for my money. The attention to detail and customer service is remarkable. The support staff and doctors are extremely friendly and welcoming. They are very detailed oriented and take the time to explain everything little thing. I have never felt rushed or pushed along. They also have a fantastic in-house wellness plan too. I will continue to take both of my dogs there and highly recommend others give them a try. You will not be sorry.
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August 2022 by Serena Dhillon
We just moved to the area and needed a new vet for our French Bulldog, and we were so happy with VCA Alosta! Everyone was super sweet and helpful, the doctor and the entire staff seemed very compassionate about animals. The hospital was clean and well kept, they had separate waiting areas for dogs and cats and the technician did everything in the exam room with us so we never had to be separated from our baby. We had such a good experience with our dog and will also be bringing our cat here in the future because we feel that we’ve found the perfect vet team for our family!
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August 2022 by Jerome B.
Hands down the best around for my money. The attention to detail and customer service is remarkable. The support staff and doctors are extremely friendly and welcoming. They are very detailed oriented and take the time to explain everything little thing. I have never felt rushed or pushed along. They also have a fantastic in-house wellness plan too. I will continue to take both of my dogs there and highly recommend others give them a try. You will not be sorry.
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July 2022 by Helen H.
Thank you to Dr. Chiang and the rest of the VCA staff who were professional and kind to my beloved pup. Answered all my questions and concerns and did not make me wait long to be seen. Dr. Chiang was knowledgeable and honest about what she believes is most needed for my dog's care and did not push me to pay for services he does not need (as I have experienced from other offices in the past). PS, my dog says thank you for the chicken treats!
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July 2022 by Christina L.
Dr. Dorothy Tam is amazing. She listens and spend time with you. All staffs there are very friendly. I am glad my cat is under her care.
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June 2022 by Nat K.
Dr Dorothy Tam is amazing. She is knowledgeable spends time with you and i am glad we switched over to her my Poor dog was sick for 3 days took her to my original Vet who didnt want to Do Any labs even though it was an acute change Because we had just done labs 4 days prior to her getting sick in preparation for dental work but i argued that it was an acute change and she wasnt eating/drinking for 3 days was urinating on herself unable To Get up and panting rapidly. Initially they said she is just anxious i said anxiety doesnt cause the other symptoms they agreed to getting studies for pancreatitis and after they were elevated they gave her a heavy duty pain medication , nausea medication and iv fluids. Sent her home. That night she was wimpering wailing and i was told that was "normal " for the meds given and i waited to see over the next 3 days how she would do. She didnt get better so i finally Took her over to Mcqueen Hospital ER and they said unlikely Pancreatitis and started her on anti inflammatory meloxicam and gabapentin. 2 days later she was getting better able to walk but still a little off so by my friends recommendation i brought her to dr tam for check up. She has done better thanks to dr strausser from Mc queen and thanks to dr tam for explaining what couldve been the course of her illness unlike my Original Vet
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May 2022 by Jisel Oliveros
I was here today for my dog's first visit and I have never been in an animal hospital before but they exceeded my expectations from the person who is on the front desk to the vet ☺️? ? and all of the people that works at this location ❤️