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November 2023 by Erick S
Minus 1 star . Last year or so it really sucks . I could drive 2 hours away then wait in line at valvoline instant oil change then drive back home all quicker than going to Walmart for oil change 1 block away
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November 2023 by slopchute Feliciano
I tried calling over the course of 3 days, 15 calls..no one ever picks up the phone. I drove down there and wasted my time over a simple question .While I was in line there was a young lady 2 feet from the phone, I called and of course she ignored it for about 15 rings then picked it up and hung up right infront of me..Its common practice to ignore calls here. It's bad for business and irresponsible.
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November 2023 by Robert Martorano
It took someone over 45 minutes to get to the register to help those in line . You have construction workers parked in handicap spot and then off to work blue big truck faded and pealing paint on hood .
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August 2023 by Kimberlee Lavin
While Moses and his team are super friendly. Service takes to long to perform. 45 minutes to replace a tail light. They are SUPER NICE
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August 2023 by Lorenzo Ongtangco
I got my oil change today and went home to check the dip stick.The oil is dirty and they added 2 more quarts to what is needed to be.They are going to ruin my engine.So I drained all the oil (really dark) and poured oil myself.So I paid $60 for them to ruin my engine and do the oil change myselfI gotta bad feeling that they dont know what they are doing
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August 2023 by Winifred Goins
The associates that changed my oil in Glendora were very nice, they joke, smile and made me feel welcome. I will diffinitely see them again. (The young lady and guy) :)
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August 2023 by James J
It seems on all different days and different times the people working here just forget about the phone calls and let it ring. No matter what day or time.I have called several times and days. Guess they could care less about getting $$ for work
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July 2023 by Angeline C.
Came in today to get new tires. My appointment was at 11:00 a.m. and I am still waiting after 40 mins. The employee tells me that there was no appointment scheduled. Horrible service and terrible customer service. Will not be coming back.
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July 2023 by Juiceboxx (Grammaton77)
Got my oil changed for my Toyota Prius only waited about an hour. The crew was quick, professional and to the point. Highly recommend.
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June 2023 by Stanley Alvarez
Enjoyed my experience completely. I bought a tire online - it was about $20 cheaper than anywhere else. I was able to schedule an installation appointment online for the following day. I arrived and was greates by friendly staff and the tire was replaced without much wait. The fee for installation was very minimal, $15-17 don't recall.Although I try avoiding Walmart if I can, I will be visiting the Auto Care Center for future work.
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June 2023 by Munson Yee
Very hard to reach someone on the phone, probably understaffed, recommend to go there in person, those are probably given priority.
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April 2023 by joseph ramirez
Dont get a oil change here the took my money and never changed my oil i had to go to another place to get it changed they will rip u off
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April 2023 by Ivette P.
DO NOT COME HERE! Came in to do an oil change because someone said that Walmart does oil changes for a good price and takes about 30 min. I arrived at 12:24PM and there were 2 cars in the dock and one in front of me outside. Each oil change takes about 20 minutes 30 minutes at most. If I had a place to do my own oil change I would've done it my self. They stated it would be 2 hours, I decided to wait since I needed to do some shopping. I received a text at 1:12PM saying that my vehicle was getting started. I kept shopping and would come back periodically to check my car. After 3 hours I became very frustrated at the fact that my car was in the deck, hood open but hasn't been touched. The staff seemed really nonchalant and didn't take into consideration the people waiting, seems like the staff doesn't really care. So if you expect them to care about you they don't. I was really nice to the staff hoping that they would try and hurry it up but they didn't care. The only one who took care into anything was Liliana the manager. The other staff members were laughing and taking there time to work on the vehicles. At 4:30PM I was finally able to get my car. For something that should have taken minimum 2 hours to take inconsideration the other cars in line in front of me, took much longer. The price is not fair either came out to $100 when I could've spent $60 to pep boys and been done in 30 minutes. Definitely will not return and I advise anyone else not to come here either unless you want to waste some serious time of your life and have nothing else better to do
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February 2023 by Jacki St. Peter
I went to get an oil change an Tri was the guy that waited on me he was so polite an there was three cars ahead of me .. an he took me in right away it didn't take but maybe an hour..that my car was fixed.. thanks
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February 2023 by Marie T.
If I could leave a negative review I would. Came a 0830. Only 1 car in front. Didn't see anyone. Waited TWENTY FIVE MINUTES for someone to come and help me out. I would've understood if they were busy but waiting 25 minutes with one car ahead to check you in? Better take your car elsewhere.