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November 2024 by Danni D.
I always have a smooth experience going grocery shopping at this location. And Erick (who was working in cosmetics/cologne section the other night) made it that much more pleasant. I had a couple questions about some of the products and he had a very positive and patient demeanor.
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October 2024 by Lulabell R.
Terrible oil change sevices. Made an appointment and they didn't even check my car until an hour later and I've now been waiting over 2 hours. I will NEVER get an oil change here again. Idc how cheap it is. My time is precious.
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September 2024 by Debbie C.
I will give recognition when due, however I will also call out service where improvement is needed. My experience at Walmart Glendora was not very pleasant one! I walked over auto area to purchase spray paint (I'm 62 years old, not a huffer) I asked three different associates to please get me help to open glass cabinets! Waited 10-15 minutes nothing!! I saw one associate asked him for help he stood by me when called for help. 10 minutes later no one!! Kim came to the rescue!! He was walking by I asked him for help and he did great job!! Hats off to Kim! Kim gets 5 stars but others need to follow through!!
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August 2024 by Anna A.
Tried the order pick up service for the first and last time today. I waited close to 30 min and was not approached by an associate to inform me on the status of my order (Target does this). When I saw an associate (Bryan who so happens to be a "supervisor") finishing with another customer I drove to him and asked about my order. His response was "the item was misplaced and we have someone trying to see if they can find it cause it's out of stock". I told him if it was out of stock then why would the fulfill the order to which he had no response and walked away. When I asked him what I can do he didn't say anything so I asked if I should cancel and he said "yeah just cancel". I called and spoke to James (Bryan's manager) for a resolution which was "we'll get you the order out as soon as possible". Isn't that what order pick up is supposed to do?! I requested to cancel the order and preferred to pay $5 more and get it at Target. Where I know I'm Guaranteed excellent customer service. Cause you definitely won't find that here
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August 2024 by Mel M.
Correction to my Aug 6 review, received the socks TODAY. Only took 24 hours more to received my product that I tried to buy at Walmart.
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July 2024 by Ray M.
I am definitely a Walmart fan regardless of location but this is by far, my favorite store. It is a HUGE store, always fully stocked, very clean and on the three or four occasions I have visited this location, it has never been crowded. Is this even possible for any Walmart to not be crowded and long lines? This store is definitely a longer drive for me as I have a Walmart less than one mile from home but i will be making the drive to this store as I like it ALOT!
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July 2024 by J R.
This review is for the Auto Center crew. These guys are awesome. I always bring my car in here for service and they always deliver. I went to another local Walmart closer to home and although there were no cars waiting for service they told me they were booked for the day and could not take care of me (I've got this from this location many times). I left and came here and they took me in right away. They fixed my issue (screw in tire) the fastest I had ever waited and Brandi rung me up who also took care of me. I'm willing to make the drive to get the same consistency in customer service they always deliver. Thank you Walmart Auto crew! You guys are awesome! PSA to customers: GET WARRANTY ON YOUR TIRES! IT WILL PAY OFF! You will thank me later.
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July 2024 by Heidi M.
I would never think to review the walmart supermarket but i felt the urge based off of an outstanding performance i witnessed while shopping. A cashier by the name of Mia provided astonishing care for all of my needs. She was able to locate each specific item i had in request. Something else that caught my attention is that she is friendly as she was providing excellent professional conversation to break the ice a bit. Overall I would say Mia is very compassionate and I would love to see her more often at the register.
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July 2024 by Britney G.
To the employee Mia, thank you for being so sweet and bagging all my items exceptionally well. She organized everything accordingly & super fast, even with a line behind me, she took the time to make sure all the bags were neatly organized but got the job done in such a timely manner! I loved how quick but accurate her work was (coming from an instacart shopper, they expect certain items to be put together & so on). She had such a positive "i can do" attitude & contained a smile the whole time, which is not often saw in walmarts anymore... thank you MIA :))
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June 2024 by Kimberly H.
This store has surely improved. Been coming here for years, and a few years ago I wouldn't have had anything positive to say. The parking lot is much cleaner, no homeless people, lots of parking. It is at a busy intersection, it is a big store lots of options. I'd say it's clean but they have soo many people restocking that it makes the aisles very crowded and tight. Difficult to get around with a cart. A ton of stuff locked up which is sad, this is a very nice area and definitely feel safe here. But unfortunate. Friendly helpful staff. Will return and recommend.
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May 2024 by Lisa G.
A year ago I came here because my mom was visiting and wanted to pick up a few things. I came out to a flat tire on my brand new car. Long story short, the auto center replaced my tire and found a razor blade in it (probably was there when I pulled into the parking spot). Yesterday, I was at the mall picking up a last minute item for my daughter for prom and the same tire was completely flat. AAA came out, filled my tire with air and it held overnight. I went back to the auto center so they could check for a leak because the tire pressure s under warranty. They checked me in pretty quickly and told me I was first but two of the employees hadn't had a lunch yet. There's only one table to sit and wait and it was occupied so I walked around the store for a couple of hours. I went back and the two employees that originally helped me weren't around (probably on lunch) and when I asked another employee about my car, they said there were now two other vehicles ahead of me and it would take ANOTHER two hours to check my tire! I let them know that I wanted to leave to go get myself lunch and they told me if I left that I would lose my place in line. I told the employee that if I would have known it would take four hours to simply check my tire for a leak, I could have made arrangements to be picked up. They basically told me that it was too bad and that I couldn't even make an appointment because apparently appointments were only for oil changes and tire replacements. This place is a complete joke. Zero stars from me. Zero customer service.
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May 2024 by Andrea N.
My daughter was in the self checkout and an employee accused her of not checking the things she put on her bag. He called the manager and they checked all the items and it was all fine. So their better apology was saying that someone that looks like her has been steeling. This incident occurred on May 12th at 7:03 pm. If they knew how to read, I would let them know that they are not even capable to connect a beep sound with an item in a bag. Pathetic. People: send your children to school, it helps with eye-sound coordination.
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May 2024 by Linda S.
The store is open until 11pm and I've tried reaching them by phone at 8:30pm. No one is picking up. Also, this used to be a nice Walmart to go to over a year ago. It now looks like a dump and a lot of their employees lack common courtesy and customer service now. I'll be going to Target from now on.
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May 2024 by Jeff H.
No more self checkout no more scan and go and only 4 cashiers moving slow af with long lines. What' a waste to remodel this store for lack of services
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March 2024 by Amy S.
Waiting in return line over 30 minutes, asked twice if they could get a second sales associate. Literally the line didn't move for 20 minutes & there was 5 people in front of me.
