9AM - 5PM
8725 Folsom Blvd, Sacramento
Credit Unions
“Schools First Federal Credit Union customer service representative Suzy User Number 589 went light years above and beyond her job description to help me and my wife with a ATM deposit and we are not even members of her credit union. She stayed on the phone and did everything in her power to fix the problem we had. This is what customer service and caring about people in general should looks like. I pray and hope she has been recognized as the great asset to the company that she is. Thank you again Suzy-589”
“The staff at this office know their job and are very friendly. They opened an account and a credit card, although another office refused me because of my poor English.”
“My husband and I just joined this Credit Union as our son is a Firefighter and has been trying to get us over here for years!! Wish we had done it ALOT sooner.The Customer Service is 100%”
“I've only been at this bank if you much but I really like it a lotit's not real crowded all the timeI usually go there when I need you around 10 a.m.and it's really not far from me either and they all are very nice here, they help you with all your needs with their knowled and care I have felt safeso if your in need of a nice fast but a honest , Safe Credit Union onEl Camino Avenue in Sacramento California this is the place fe for you too Its about half an hour walking distance from my house...”
“This review is based on my experience with Russell Chester.My husband and I have been members of SAFE for 13 years and have never had a single issue banking with them until last week. We both made numerous attempts to have our issue resolved, and we were told by several people that there was nothing they could do to help us.I made one final attempt to have our problem resolved…… and I’m truly thankful I did. Russell was not only kind, but he went above and beyond to come up with a solution to our problem.SAFE would do well to hire more people like Russell…… people who actually care about their customers and realize that those customers have entrusted their hard earned money into the hands of this Credit Union.In times like these, every dollar matters to people trying to support their families, pay bills and make ends meet. Russell, thank you for recognizing that.”
“I recently went into the Bradshaw Branch of the Sacramento Credit Union for a routine matter. The Branch Manager, Veronica Anguiano, and the teller listened to my concerns about a previous computer hack. They reviewed my loans and accounts and made recommendations that saved me about $350 per month. The teller also gave my dog treats and made me feel they care. That is why I continue to use the Sacramento Credit Union for my banking needs. I wish I remembered to write down the teller name. Veronica and her staff supported me through the entire process and made the transition easy. Thank you so much for watching out for me.”
“Ive been happy with this branch. Overall id rate patelco as a 4. Its not as good as i remeber it being 10 years ago, but id take them over wells fargo or others any day.”
“I have never experienced such excellent customer service with such a complex task. Reyna and Daniel have been so patient and honest with me about my used auto loan with Provident. This was my first auto loan and I was not very educated about it. They walked me through the process before hand so I knew what I was getting myself into. Then once I chose to go with them, they explained every step I had to take and were honest about how things worked. I highly recommend banking and loans with Provident. Thank you for your patience with me and all my questions. I'm so grateful I went with y'all!”
“Open my account in 1980. They have always there when you need them. Polite, professional and confidential. Online access is wonderful when traveling. We have purchased 5 new cars and travel trailer and every purchase was efficient, no delays, easily accomplished with minutes.”
“Moved to Rocklin/Roseville area in 2002 joined Safe Credit Union. Over the last 23 years used Safe Credit for Mortgages, Line of Credit, Car Loans straight forward service in each case. Friendly, helpful staff no matter which branch I have entered, online and call center staff are knowledgeable, kind and provide also are excellent service to make any transaction smooth. Happy that I am a Safe member.”
“Had quite the uplifting experience. The associate, Grant, is a respectful young professional. Truly a great experience working with that man. Hope my son grows up to be like him. Raised right and knows how to make it a fun experience.”
“I love my bank have been a member for quite a few and always love the professional and kind people I even brought my mother in law to open an account. Thank you Safe”
“I lost my card and as I walked in the door, I was greeted with appreciation. The small line and awesome customer service received, made this Halloween Day special. They brought the spirit and joy out. Fantastic and comforting environment. Thank you.”
9AM - 5PM
5210 Madison Ave, Sacramento
Credit Unions
“They are the Best, I am only bothered that they now only except School District Employees for new accounts, unless you are an immediate family member of a currently existing member....”
“(Alyssa Golden) ❤️Has been an extremely professional and respectful person. I have came to this branch how many times. With so many different problems and every time she welcomed me with kindness and respect. I took the time to write today cuz she went above and beyond not only making sure that all customers are helped but she didn’t even act frustrated about she was so sweet and wanted to make sure no one goes without being helped. The lady working next to her kept telling one of the customers who just got back from asking the people at the window inside and said that they couldn’t help her mater and to go to the front desk. The lady working next to Alyssa repeatedly was telling the customer they can help you and to go back there. The customer wasn’t happy and didn’t want to go back. Alyssa then nicely offered to help the customer if she is happy to wait for a bit. I had an issue with an online long in and at first we didn’t know what was the problem as we Alyssa tried everything. I saw that it was a mystery and might take a while so I said I’d come back later but Alyssa asked that if I’m ok waiting and she would look further into it. I was so happy when I saw her going out of her way to make sure it’s done. I wasn’t even upset leaving the first time but she wanted to make sure every customer gets what they came for and every time she gave me a wonderful welcoming experience. I believe this lady should be promoted or at least a hire raise.My God bless her ?”
“We went to get a document notarized and being a member of another credit union they were able to do it. Great staff very helpful and friendly. Than you very much.”
“I will say that many credit unions have more of a family-oriented atmosphere than the big name financial institutions such as Bank of America, Chase, and Wells Fargo. And "SAFE Credit Union" is no exception. Based in Folsom (where their headquarters are) and serving the greater Sacramento area as well as Yuba, Sutter, El Dorado counties and parts of the Bay Area, this has been my go-to place dating back to the late-2000's. The location I am focusing on is directly on Madison Ave. and adjacent to San Juan Ave. in Citrus Heights. This location does have a drive-thru ATM machine as well as a single walk-up ATM machine outside. They do provide ample parking from two separate entrances. Once inside, the interior of this credit union is quite open and spacious. There are several areas where you can sit and wait as well as a respectable amount of cubicles where many of the bankers provide questions on loans (personal, student, home equity, vehicle) as well as mortgages, money market, and IRA's. The area where the tellers work is also spacious while the line moves rather quickly. Some of the major advantages that this credit union offers is free checking, no ATM fees at non-SAFE credit unions, low interest credit cards, and overdraft protection. I've taken out several loans where the monthly payments have not been too expensive which is a huge plus. Their mobile app is also very handy where you can transfer money with ease while navigating through all your accounts. All in all, "SAFE Credit Union" is an above average place to serve all your banking needs. My rating, four stars.”
“Sacramento Credit Union has been a game-changer for me! As a credit union, not a money hungry bank, their services are tailored to your needs, not theirs. They offer great rates, easy online and mobile banking, and great support. The mobile app is super convenient and easy to use, and their advice helped me when I needed it. I highly recommend them for anyone looking for a reliable and friendly financial institution!”
“I have been banking with SCU for over 15 years. I've been waiting to open an account with a different credit union (not SCU) because they offer it through my work. It has been over two weeks and I still haven't been approved. Mind you, I have an excellent credit score and no red flags. This terrible/annoying experience with the other credit union has made me really appreciate SCU even more than I already do. Everything with SCU has always been quick, efficient, and the staff has been great to work with. I appreciate SCU!”
“I stopped in with a question about my credit card. The teller was very friendly and made an extra point to fulfill my concerns. I had 2 bank tellers samanth and Dallas that came out to me in the paking lot to help me. THEY WERE VERY THOROUGH AND PROMPT. I had amazing service.”
9AM - 5PM
6000 Main Ave, Orangevale
Credit Unions
“The gentleman at the door (didn't get his name) was attentive and quick to respond when I appeared to be having issues. He also promptly answered my questions instead of just directing me to another department. The teller (Tee) was also very friendly and efficient. The establishment is always clean and tidy, very welcoming for a financial institution. It's so nice to have such helpful staff where I do my banking!”
9AM - 5PM
1601 Douglas Blvd, Roseville
Credit Unions
“Of all the Schools banks I've visited this one has been the best. Staff is super friendly and professional. Always greated and treated with integrity and respect.”
“Love my bank! I haven't had a single bad interaction with any employee here. Everyone is always so helpful, professional, and knowledgeable. The few issues I've had have always been resolved very quickly. Their mobile app is easy to use and very convenient. You can pretty much do everything in the app that you can on a desktop. What led to write this review was the great experience I had getting an auto loan. I decided to go into the branch and talk to someone about my options. (Although you can apply for an auto loan online) Courtney helped me out and was so amazing. She went through a bunch of different options with me and played around with the numbers until we landed on a monthly payment that worked for me. She was able to get me a really good low rate. I honestly was shocked. She also was able to get me approved within a few minutes. I also shared with her that I was desperate to get a car asap and had hit a lot of dead ends. Apparently Schools works closely with Enterprise Car Sales. She shared that even she had purchased a few cars through them and had a great experience. She gave me their contact information, I went straight there after leaving Schools, and I bought the second car I test drove. So thank you to Courtney for a great (and fast) auto loan application experience and thank you for the perfect recommendation for where to buy a car!”
“I have been a member for over twenty years and really appreciate the small bank attention I receive whenever I go into the branch. They know your name and you don't feel like a number, much different than the big banks. Fees are nonexistent and our home equity line is at a great rate. Maybe not the fastest service, but overall I would recommend.”
“Saved my life!! My card was hacked while out of town and they are a sister branch to my bank at home. My bank referred me to them and they took care of me, thousands of miles from home, on a Saturday. Thank you for being open & thank you for helping me. Customer service was A1 outside of saving me. Thank you ❤️”