AutoZone Auto Parts in Goleta, CA, is known for its helpful staff and quality service. Customers appreciate the friendly and professional employees who go the extra mile to assist with various needs. One customer praised a staff member who, despite not being able to fix a broken key fob, kindly added a zip tie to prevent losing parts, free of charge. Another customer expressed gratitude for the quick and easy replacement of a damaged radiator after a poor online experience, highlighting the store’s helpfulness. The staff’s expertise was also noted when selecting and reinstalling brake lights efficiently, with one associate providing excellent customer service. Additionally, a staff member helped fit a proper battery for a handicap van, demonstrating professionalism and patience. Customers value the staff’s willingness to explain procedures and assist with installations, making the experience smooth and positive. Overall, AutoZone Goleta is recognized for its caring and knowledgeable team that strives to meet customer needs, turning challenging situations into better experiences.
Amazing customer service, answered all my questions and saved me money
July 2024
I went in regarding a key fob that was broken and the customer service was great. Although they couldn’t fix my key fob he added a zip tie to it so I wouldn’t lose the parts free of charge, so kind of him to do. Thank you
February 2024
I went today to AutoZone Goleta store, and I met Adan, a great customer service associate, he picked the right braking lights for my car in less than a minute, and not only this but also he helped me to reinstall it back properly in my car. A great man with a great customer service!
