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January 2023 by Pa T Mathis
Love this store only issue is a bad experience with someone named Liz. It was during the holiday rush so I'll give it a pass but she was very rude and deliberately ignored me when trying to ask a quick question. I also noticed she was very brash with coworkers and it was a bad look altogether.
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January 2023 by Andrew B.
Since the food court has been decimated by ungodly forces, I definitely canceled my membership. Ilove a few items from here, but i leave it for my friends/family to grab and share memberships. Since it doesnt make sense to have on with a household of 3 or less people with their quantity sizes. The food court definitely made all the difference for $60 a year. Lol.
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January 2023 by Scott follansbee
Nice place. We were mis treated by a representative but it was resolved when his boss heard what was said to us and gave us a huge discount on our food. Also, be aware people love to hit your cart. Going by you, you can be all the way over, and they still do it, don't get why. Never experienced that in Colorado.
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December 2022 by Trent M.
Lived here a few years. It's nice having a Costco that isn't super crowded all the time. But that's probably where the positives end. Have had multiple problems with employees here. Not accepting valid ID for alcohol purchases. And there's a very big guy that works in the food court that was incredibly rude for no reason. Went to the window to ask about a pizza I had called in. (1st time ever calling in). I said "Hi I called in a Pizza-" Then he cut me off mid-sentence and decided to make a snarky comment "Well you know you have pay for it right?" then walked off. Also I didn't have membership renewed one time and needed to buy alcohol (you don't need a Costco membership to buy alcohol in CA.) Was told I need to get a slip from the help desk to checkout with. The lady at the desk was incredibly rude and kept trying to tell me I shouldn't be doing this and instead just buy a membership right now. Told her I didn't need one now because my gf has one (that seemed to offend her).
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December 2022 by Geoffrey B
It's a Costco, what more can I say?It's big, and full of stuff. To be honest it's not bad at all. It's clean. It's big and airy. There's plenty of samples, (some better than others) although it can be difficult to find staff to help. Overall, it's great to have this store so close to Santa Barbara.Plus they have really good deals on clothing.
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November 2022 by Sylvia Maniscalco
Can't beat their prices for organic food. Checkout is very fast and they take care of the heavy items. Amazing jewelry and some good staple clothing items.
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October 2022 by Chelsea C.
Gotta love Costco! Probably my favorite store in Santa Barbara They have everything!!! All the employees are super nice as well. Thanks Costco! Oh, and if you don't have a ninja foodi smokless indoor grill yet what are you even doing?
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September 2022 by Momo C.
By far the most unprofessional costco I have ever went too. Had my card confiscated and instead of an explanation that the primary holder needed to be present, as he stepped outside, the lady walked off with the card and began gossiping with optometry. Didn't even bother to explain what happened and had to ask another worker. Avoid if possible.
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September 2022 by Cory B.
I had to do a return repurchase and one guy walked me through the store to find the item and make sure I agreed to the small change! Above and beyond service!
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September 2022 by Sylvia Kurrels
Costco still gets a five star rating. Their prices, of course, have gone up, but not as quickly or as high as other places. For example, Ghee (rendered butter), when I first bought it over three years ago, was $23.90. It stayed the same only till recently, when It was raised to $25 ish. I see similar increases on other things, but definitely not as steep as regular supermarkets.
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June 2022 by Sharon K.
My last trip to Costco was a negative experience, so I'd decided not to ever return! The cashier's assistant was extremely RUDE to my husband and me. I called the store and complained regarding the disrespect for senior citizens. So, today I hesitated on walking in the door! When at the checkout, I looked around and never saw the guy that disrespected us and he wasn't anywhere around. A sweet, happy, energetic, gal named Alma smiled and greeted us with her "Sparkling" personality! She interacted joyfully and was polite, friendly and acted like she loved her job! She carefully boxed our merchandise as she spoke to us with respect and concern for our wellbeing. We left with JOY in our heart that this was a very PLEASANT experience! BRAVO Alma, I'm BACK!!
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April 2022 by Samantha B.
4/23/2022 Before you shop at Costco I would suggest checking prices at Smart and Final online first. I just found a product $2.00 less at Smart and Final than what Costco was charging. They said bring to bring it back, but the gas would cost me more. Two dollars is worth walking across the street especially with the price of food these days.
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April 2022 by Shawn B.
Went to get a price check for 4 new tires on my car and was in and out under 20 mins. Martha at the service desk was very polite and knowledgeable. She had all the answers to my questions and even set me up with an appointment tomorrow to have my tires inspected and have the ones that are most worn down- replaced !! Costco is running a sale on Michelin tires right now so if you're in need of tires and a great price-- check Costco.
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April 2022 by Daniel A.
This is my favorite place to get all of my essentials. Easy parking, great prices, and terrific service. They also carry sushi which isn't bad! Their seafood selection is awesome.
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March 2022 by Lily T.
I was eating a Hot Dog until I suddenly felt the urge to vomit lake a Wale I vomited so hard that my hotdog flew out of my hand and hit a 7 year old child and after it hit the child the child started to scream and sob while I was flying back against the wall from how hard I was vomiting I actually survived to tell the story amazingly.