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January 2024 by DORIS WOLF
Wonderful atmosphere and staff. A hidden jewel.
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December 2022 by Lauren C
Great pharmacy and pharmacist. My entire family goes here for vaccinations. Highly recommend!
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December 2022 by Cynthia Litchfield
Had to report the pharmacist to the state for abuse of authority in refusing to administer a Covid shot because she disagreed with the “Type & Manufacturer”Investigation was conducted after complaint was filed. The State agreed that she overstepped her authority in withholding the vaccine and she was warned & educated about her responsibilities and limitations as a pharmacist.
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September 2022 by Craig C.
We discovered Herbay Pharmacy when the first Covid vaccines became available. We called to see if they had vaccines and made an appt for the next day. The pharmacist is delightful: kind, helpful, with great questions and advice.After years at Walgreens and CVS, with terrible customer service and long lines, I immediately started sending all prescriptions to Herbay. So much better! I even get personal calls from the pharmacist when it's time to refill prescriptions. She has them done within the hour, and there's never any hassle.I cannot recommend this pharmacy enough. This is how a pharmacy should work! Efficient, amazing customer service, and really good people. If you're looking for a pharmacy, choose Herbay. And if you have a pharmacy that isn't terrific, make the switch!
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September 2022 by michelle Wayne
Best pharmacy in town. The pharmacist is incredibly kind and down to earth. What really sets Herbay apart is their customer service. My mother is quite sick and I have tried a number of places in town. None of them have been as helpful at navigating insurance issues and communication to the Dr's office as Herbay.I can't say enough about this place.
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May 2022 by JM W.
This is the best pharmacy ever. The pharmacist is amazing and remembers me always like we're old friends. She is competent and kind--a HUGE departure from my experiences with Walgreens and CVS.
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February 2022 by Kyle Williamson
The pharmacist lady that works there is the absolute best. We went in to get our Covid shot for our son this morning and he was kicking and screaming and she was so kind, helpful by and patient in getting his shot. We are going to switch our pharmacy to start going here.
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November 2021 by Jema H.
Herbay is a not so hidden gem. We heard about them and ability to call and schedule vaccines with no hassle. True!! They got our kids in right away when they were elidgable and next day appointment for my booster. I am moving all of our pharmacy business here! This is the kind of small local business we all need to support. I'm super glad to have discovered it.
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November 2021 by Agusto Chirinos
Only pharmacy with Yardley products around. Plus, really kind staff.
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August 2021 by Nancy Abrams
A human being answers the phone!!! Immaculate space, excellent service-the pharmacist was utterly professional and answered my insurance questions on the phone prior to me driving there.
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March 2021 by Karen S.
If you are looking for exceptional personal service from a pharmacist this is the pharmacy you want. This is a small pharmacy across the street from Goleta Valley Cottage Hospital. The pharmacist is especially attentive and thoughtful. She paid careful attention to my daughter's surgeon's prescriptions and the allowances on our insurance plan to save me money while making sure we had everything we needed and fully understood our medications and their use. She prepared the antibiotic and because it needed to be refrigerated (yet we were not sure exactly when our daughter would be discharged) she packaged it in an insulated tote bag with an ice pack for me. When a question came up on a refill she quickly called the doctors office and resolved it for us. At a very difficult emotional time it was so reassuring to have such thoughtful care and support from a truly exceptional professional.
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May 2020 by Karen Long
Just got a prescription for my dog filled there. It was 1/4 the price of the previous pharmacy. The pharmacist got the prescription transferred and had it ready in less than a hour. Quick, accurate service and much cheaper. What's not to love? I also got useful Keep Healthy and Stay Safe Kit. Definitely my new go-to pharmacy.
