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July 2024 by Namy Nguyen
Hard to find things we are looking for. Some employees assistants seem to unsure which aisle will have the product we were looking for.
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July 2024 by Drew
Amazing as always
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May 2024 by Steve Morse
Average
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May 2024 by Danny Vasquez
Deluxe combo
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May 2024 by Fabian Galvan
Always great service.
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May 2024 by Debra Eberhart
Curbside pick up!!
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March 2024 by Katrina
You can never go wrong with a Home Depot store visit even on your worst of the days you can leave there with a smile from ear
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February 2024 by Y S
Was hunting for hoses to connect washing machine, gentlemen in store advised best one.Machine is working! Recommended.
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February 2024 by Valérie Lent
The associate are very friendly, but it is hard to get to talk to one, they seem to be understaffed. It's a large store so we usually find all we need. They have a lot of plants too
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February 2024 by Rodolfo Rodolfo
Employee Liliana was the customer service side for order pickup and she told me to go to the pro side to pick up a order and she went on lunch and came back and helped me again after 40 mins of waiting . She didn’t even bother looking for the order she just kept saying it was misplaced. What a waste of time . She walks around like no one knows how to do the job but she’s clueless. Then I realized there’s an item missing after one hour.
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February 2024 by Sylvia Kurrels
The Home Depot & Costco are pretty much the only reasons to go to Goleta, in my opinion (with a few exceptions).
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February 2024 by Y. El Zein
Great store could not be any better, huge selection, excellent customer service. Only negative side they keep on changing the locations of items from ails to ails making ? it hard to locate items . Considering the effort and labor costs what the purpose for relocatingitems. not necessarily to tour entire stores to find what it is looking for.
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February 2024 by M S
This is a true story from about a week ago. I am standing in Home Depot waiting for someone to come cut a single piece of plywood (the day before I was there too and they told me saw was broken) After about 10 minutes and asking various employees who said someone will be right over, I ended up going to the Pro Counter waiting for 5 minutes for someone to look like they might help. They didn't. Eventually, I just went to a checkout and asked them to call someone to come cut wood. They do. 15 minutes later. Nobody shows up - still waiting. I then go to Customer Service and ask for store manager. Manager doesn't show up. I then tell the clerk I will wait for manager or whomever at the saw where my word is waiting to be cut. After 5 minutes of waiting. Home Depot manager still not there. DrumRoll ...... I call Miner's Ace. Hunter answers the phone. I inquire about price and availability of 4'x8' 1/2 inch plywood. It's a few more dollars ($6 to be exact). But Hunter says I'll cut it now and it will be ready for you by the time you arrive. Phone in hand, I talk to Hunter as I walk out store. Still no sight of anybody from Home Depot coming to cut my plywood. 7 minutes later, I pull up behind Miner' Ace and Hunter loads my car. I spent 54 minutes in Home Depot. I spent 7 minutes driving to Ace and 1 minute walking to front of store to pay. Moral of the story: You might pay a few dollars more at Miner's Ace, but you will save in time, frustration, and more - the plywood was so much better quality. At Home Depot it was splintered, fractured, and flimsy. At Ace, it was quality. Every person at Home Depot seemed like they wanted to avoid you. At Ace, they come to you with a genuine smile and are willing (and able) to help and assist. Shane the Assistant Manager was running checkout. I told Shane about the polar opposite experience with Home Depot and how Hunter won me over for good. Ace is the place of the helpful hardware folks. It's for real - not just a jingle. And I am a genuine real customer. I will never return to Home Depot.
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February 2024 by Antonio Mendez
I love it there new place good people just wish I was rich
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January 2024 by Linda G.
Perhaps the founder should "donate" more money to paying their staff a living wage than to the filthy don campaign. I've never seen so many disillusioned disinterested "sales" associates. The level of frustration is just off the charts with this company. I've been on hold now for 30 minutes to speak to someone in appliances & they just opened for the day.
