PetSmart is a large, brightly lit, clean, and neat store. It offers a varied selection of dog and cat essentials, along with products for fish, small animals, and other pets. Some locations are smaller, primarily stocking dog and cat items, with fish and crickets as the only live animals. The store offers services including professional pet grooming. Customer experiences highlight friendly, efficient, and helpful staff. Employees are noted for being knowledgeable, intuitive with pets, and going above and beyond to assist customers, creating great experiences. The grooming service receives particular praise for having knowledgeable, communicative, and dog-intuitive groomers who set proper expectations. Some customers note that products can be expensive compared to other retailers. The clearance section can sometimes be difficult to access. Overall, the store is recognized for its helpful staff and quality grooming services, leaving many customers pleasantly surprised and appreciative.
Excellent customer service willing to go online and price check and lower prices to reflect their website versus the stores tag prices
March 2024
Took my 4yr old Yorkie to get groomed and Stacy did an amazing job, pays attention to detail and is very friendly.
January 2024
This Petsmart is brightly lit, clean, neat and the cashier was very friendly and efficient. There is 99% dog and cat essentials here in this smaller store. For Guinea pigs/small pet, there is no paper bedding, but had a great deal on pellet food.
