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January 2024 by Armando Medina
Megan has never helped me what so ever , I’ve came here and have tried cashing checks from a well known company in town and she refuses to cash my checks . The first time was fine with me and now it’s the 2nd time I’ve tried and I am in need of the money while I’m in town . I feel completely discriminated against because the color of my skin . I will be closing my account with them ASAP . Thanks Megan . So helpful.
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July 2023 by Andrew Velikanje
This branch is the best! They take such good care of their people, even the little guys like me :-) Gwendolyn has been very kind and helpful to me through the many difficulties I have faced as a new business owner. Louis, the store manager is very present, responsive and he always has the answers we need :-)I also just started payroll with their partner company Paychex, and so far it has been GREAT with them as well. Again, as a new business owner, they have treated me with respect and class as well as provided me an excellent service with patience and enthusiasm.It means a lot to me, to be treated well. I had learned not to trust banks, but mechanics is different. I guess there may have been some biases too, my dad worked at Midstate for years when I was growing up (Midstate is Pre-Mechanics Bank).Anyway, TWO THUMBS UP for this branch of Mechanics Bank. ❤️ The other branches are fine too, but this branch is the best.
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December 2020 by Kendra Fleming
They staff are professional and courteous. Cool and clean environment. I can't compare this with my former bank- the Mechanics Bank - Goleta Branch.
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September 2020 by tahitotfalu
Mechanics Bank is awful, bad customer service , bad overall setup Loved Rabobank, they had great customer service and overall higher quality.
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May 2019 by robert flores
horrible these people are working with money not pez, get a clue, count the cash back and like the other guy never have any cash on hand have to order it they like it coming in but not going out and it is my money not theirs
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March 2019 by Michelle VanFleet
I've banked with Rabobank for about 8 years. I love this bank overall, and have always received excellent customer service at this location.
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January 2019 by J Clay
Have been banking here for years and always found the service to be friendly and helpful. Good location and drive through available.
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May 2018 by R TUDISCA
Awful! Requested to withdraw $5000 in cash and the most they could do is $2500 because they didn't have enough. In n Out has that cash on hand but a national bank doesn't? Are you kidding me?! It's 2018, things move a mile a minute in today's economy. Don't bank here. Weird name awful service.
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April 2018 by Robert Jensen
In my opinion, the bank needs to improve its customer service.
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September 2015 by Jimbo C.
I totally disagree with Julie K.'s comment. I've done my business and personal banking for years. The tellers have always been very friendly and efficient. I rarely have to wait for more than one person in line in front of me. They've called me when my balance was low and I had a check going through that my account couldn't cover instead of putting it through and charging me an overdraft fee. This the best bank I've ever had.
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August 2015 by Jamie G.
I have been with Rabobank since it was Mid-State Bank and Trust. Which, sold out to RaboBank. My local bank manager Tami is always available and provides great customer service. The Goleta Branch is nice and has small town feel. Everyone is friendly and helpful.
