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February 2024 by Erin W.
written course of was good but instructor though qualified wasn't a good one on one teacher, this navy trained diver would like passively insult you.
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January 2024 by Debra Robinson
We received a great price and wonderful service when purchasing new BCDs, regulators, and dive computers from Santa Barbara Aquatics. When we arranged a liveaboard unexpectedly, they went out of their way to allow us to use their pool to try the gear out and make adjustments, even though they had renovations going on. All of the staff we encountered were friendly and helpful. Our thanks to Jed, Megan, Andrew, and Alicia!
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December 2023 by Debra R.
We received a great price and wonderful service when purchasing new BCDs, regulators, and dive computers from Santa Barbara Aquatics. When we arranged a liveaboard trip unexpectedly, they went out of their way to allow us to use their pool to try the gear out and make adjustments, even though they had renovations going on. All of the staff we encountered were friendly and helpful. Our thanks to Jed, Megan, Andrew, and Alicia!
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December 2023 by Cody Traxler
My wife was shopping for a mask and I was shopping for a dive computer. We stopped in to the shop and the staff took ample time showing us the mask options and finding one with a perfect fit.I returned a few weeks later and picked up a Shearwater Teric. We just completed 4 days of diving in Costa Rica and everything worked perfectly.Thanks to the staff who helped us and hopefully we'll be diving with them in SB soon! ?
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December 2023 by stevie clark
The worst shop I have worked with. I was not sent paperwork right away and am being charged 250 dollars for the online course and cannot even scuba dive because if you mark yes to anything on the medical record you need to see a primary care physician to get the okay. The manager did not work with me even though the cancellation was out of my control as most primary doctors cannot see you in just days they take time to schedule. I will NEVER again be coming here and make sure that moving forward everyone knows that they just care about getting their money. I did not even receive the paperwork with the medical screening until days later. If you can dive with another company do it. They are not worth it.
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November 2023 by Stevie C.
The worst shop I have worked with. I was not sent paperwork right away and am being charged 250 dollars for the online course and cannot even scuba dive because if you mark yes to anything on the medical record you need to see a primary care physician to get the okay. The manager did not work with me even though the cancellation was out of my control as most primary doctors cannot see you in just days they take time to schedule. I will NEVER again be coming here and make sure that moving forward everyone knows that they just care about getting their money. I did not even receive the paperwork with the medical screening until days later. If you can dive with another company do it. They are not worth it.
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November 2023 by PCPM Group
Sent me the wrong part through eCommerce, when I finally opened the package (months later) and sent a message they responded immediately. After so many months I was surprised at the super fast resolution. Obviously a reputable shop who cares about their customers.
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October 2023 by Alexis Gulden
I took my PADI Open Water and Advanced certifications with SB Aquatics, and could not have had a better experience! Carlos, my dive instructor, is extremely knowledgeable and made the class so much fun. Maddy and all the other staff members were also extremely helpful when explaining all the dive gear necessities, and made sure that I picked out the best gear for me. SB Aquatics made me a confident diver in no time! Highly, HIGHLY reccomend.
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October 2023 by Alexis G.
I took my PADI Open Water and Advanced certifications with SB Aquatics, and could not have had a better experience! Carlos, my dive instructor, is extremely knowledgeable and made the class so much fun. Maddy and all the other staff members were also extremely helpful when explaining all the dive gear necessities, and made sure that I picked out the best gear for me. SB Aquatics made me a confident diver in no time! I can't wait to keep earning more certifications with them. Highly HIGHLY recommend!!
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October 2022 by Sarah S.
Came in here today to get some gear in preparation for my hubbies dive class. We found brands of all the items he needed to buy and took pictures so we could look them up online after. I figured it would be cheaper that way, but the store actually has equivalent prices, and no shipping tax AND you get it right there on the spot. It's a win win. Maddy was super friendly and helped us navigate through the different necessities for a "starting out diver". She guided us through picking the right mask fit, to booty fit to fun designs. This is a neat little shop with the best deals in town for getting your PADI diving license. They definitely carry quality gear and from mid-low to high prices. My only complaint would be that I'd prefer lower prices, but I guess that's just the cost of things now vs 10 years ago when I bought my gear.
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September 2022 by Camille W.
Case, Maddie, and Megan deserve the entire world! I came in way too close to closing time and they offered me full services, didn't rush any purchases, and even ended up staying late for me (I know, I'm the worst). I felt completely confident in every purchase I made. Case walked me through all the options and not once did I feel he was trying to push any specific product on me. It was clear that he prioritized me getting the best gear for me, not simply the most expensive (as I've unfortunately experienced with other dive spots previously). He was extremely knowledgeable about every option, I honestly could not have made these decisions without him. Maddie helped me with a super last minute rental and Megan filled my tank, again all after hours. Bring your business here, you will be taken care of by an attentive, knowledgeable, and amazing staff! Wish I could rate higher than 5 stars.
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September 2022 by Chlo
Awesome dive shop! I have gotten my open water and dry suit certification as well as gear from this shop and I can’t recommend this place enough. Jed and John are super helpful and knowledgeable about everything scuba diving. Highly recommend checking this place out for all your diving needs!
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August 2022 by Kim R.
I was certified at this location back in 1997, under different owners. We are so very lucky to have this shop locally. Friendly, personable, and knowledgeable staff that loves what they do, an excellent selection of gear for all your diving/snorkeling needs at competitive prices, equipment servicing, and excellent instructors and classes. They have a nice, deep pool in the back, making it very convenient for dive instruction as well as swim lessons for the little ones. With my teen son getting his PADI open water and advanced certifications recently, my wife and I got going again and took $150 refresher classes. We've done several boat dives out at the islands this year already with our son and rediscovered the magic. So much fun! If you are at all inclined to try or get into diving again, just do it. Signing up and scheduling is a breeze; the staff at SB Aquatics will get you under the water with confidence and skill in no time!
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August 2022 by Zackary Aboud
They helped me get fitted for OW certification. I even had to try different fins for the right fit and they made it work. Knowledgable staff with high quality equipment. What more could you ask for!?
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June 2022 by gregory huber
Sales lady was very helpful, helping a total newbie pick out some good snorkeling equipment.
