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April 2024 by Laurie M.
The only reason I have continued to go to this pharmacy is because they almost always have my meds in stock - and there is one woman (only one!) who works the counter who is very sweet and always remembers me. Other than that, this is by far the worst pharmacy I have ever been to! It takes me DAYS to get my prescriptions filled and I've sat for 45 minutes at the drive up window, with several people behind me, waiting for the pharmacist to sign off on my meds! This was the worst by far: I was trying to fill my daughter's Adderall prescription, which was sent in on April 12th and should have been ready right away. For days I was repeatedly told either it wasn't ready, or it couldn't be filled until the 18th (6 days past the fill date) because I had picked up her last prescription on March 20th. I assured them that was incorrect and was told to come back the next day. On April 15th the pharmacist (the tall man with a beard and glasses), who is just the nastiest man, INSISTED I filled her prescription last month on the 20th and that their system is never wrong! I told him that wasn't possible because she had been out of her meds for 2 days (which is a big deal)! He then made some grand gesture saying fine, he would do me a favor and fill them early THIS TIME. He then proceeded to lecture me on being careful with these meds and taking too many, etc. - insinuating that I or my daughter was either incompetent or a drug seeker! I was adamant that we are meticulous with her meds as she's been taking them for 8 years! He then said "You can continue to argue with me and I won't fill anything!" She needed her meds so I left. When I picked them up later I briefly told the guy working the register what happened and then I tried to SHOW him a copy of my credit card receipt from the 14th - the only way I ever pay - and that I purchased nothing on or around the 20th! I also tried to show him a picture I had taken on March 14th of her meds (in their bags with the receipt stapled to it) that I submit for help with her medical bills. The picture is time stamped and dated and cannot be altered. I also had her old prescription bottle. I was told he would look into it, he took my name and number and I never heard another thing! Clearly they have a serious problem with their system! How many other people has this happened to? And this pharmacist, as well as most of the staff, is rude and impatient and makes you feel like you're wasting their time! I'm going back in there and I'm getting an apology! Then I'm switching my prescriptions to anywhere else because this place is just not worth it, for any reason!!
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April 2024 by Kathryn B.
Just spoke to the most rude and unprofessional woman in the pharmacy department. She was clearly SO bothered by me trying to ask simple questions about my prescription. Obviously, I'm not a doctor nor do I work for an insurance company so these are just basic questions I would expect these people to be able to answer as it is their job. She didn't even let me finish speaking before she abruptly hung up the phone. Maybe hire people who actually care about others well being at a pharmacy
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February 2024 by Edward Dunlop
Excellent, helpful, highly professional pharmacy staff. Was able to fill a prescription while in Santa Barbara without issue. These other reviews must be catching them on very bad days, nothing at all like the pharmacy I experienced. My thanks again.
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January 2024 by fotobum 1
I had (1) photo processed and
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November 2023 by Amy Flower
The pharmacy is terrible. It takes them a very long time to fill prescriptions and they recently shorted me an entire week of a controlled substance medication which they insist they filled completely. This is simply not true and they didnt even check their inventory to see if they made a mistake. It's very hard to get this medication each month so it's infuriating for them to make such a huge mistake with such a highly controlled medication like this which leaves me without it until my doctor can prescribe more which will be who knows how long. If you need a medication filled and it's a controlled medication that cannot just be filled at any given time I suggest you ask them to physically count the pills infront of you before leaving the counter.
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November 2023 by Alex Lofftus
Doesn't do any walk-in flu shots and refused to add us in when the pharmacy is completely empty even though no line. Lady refused to let us book one.No wonder walgreens are going out of business.
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November 2023 by ann fox
Mathew the pharmacist and the store manager Darren have gone above and beyond as I have had to navigate for 10 months in Los Angeles as my dog has been ill thanks to a whole bunch of quacks especially the one who in the ICU left his oxygen crate door unlatched and he fell 5 feet to the ground. These two remarkable people have really been fabulous. It is hard to articulate that in a world where people have lost a lot of compassion and work ethic that these two people have helped me with my diabetic insulin when I am not at home. I want to thank them in particular because not only have they helped me, but the kindness in the face of my beautiful fearless dog Foxy Buddy they have show great compassion. Thank you for being so kind. I lost Foxy Buddy in the last week and am grateful for the people who have shown kindness, compassion and competence.
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November 2023 by Maui B.
This will be brief I still dont feel great. But HAD to THANK Julie, the Pharmacist and Yismar from Door dash for EVERYTHING! Their kindness, and helping me get really needed medication last night. What better way to help evaluate 'relocating' to an area than experiencing people who care when you're sick. Caught covid on flight from FL. Thumbs down to the selfish old guy coughing on everyone. I should've worn a mask. Julie & the Pharmacist (sorry too sick to ask ur name)YOU MADE IT HAPPEN. You ARE everything thats good in our world. Sincerely , 'forever grateful' Thank full for YOU!
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September 2023 by Aura Leiva
I Am A Local I Dont Shop Here As Often As I Wish I Could. I Always Enjoy Walgreens:) The Female Cashier From The Evening Shift Was Very Helpful Very Respectful I Really Enjoyed Her Support While I Was Shopping With My Children. I Wish ALL Cashiers Were Like Her. She Greeted Us Well As Soon As We Walked In Made Us Feel Welcomed. Didnt Make Us Feel Uncomfortable While We Were Shopping. Ive Worked In Retail For Many Years Before And I Know A Good Cashier When I See One Especially The Ones Who Are Loyal And Respectful To Customers:) I Am Greatful And I Hope I Keep Running Into This Cashier Whenever I Am Able To Go Back Again.
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September 2023 by W T
Terrible pharmacy, If you need anything fast, don’t go here.Had a prescription for antibiotic and painkiller. Called pharmacy several times mentioning infection and need for drugs. Took two days to get. No doubt my infection became worse because of pharmacy’s delay
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September 2023 by Concepcion Valdez
Super bad service at this pharmacy! They never have your prescription ready and they leave you waiting for a long time.
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July 2023 by Noah R.
I'm disappointed with this location given how well the Walgreens in my hometown treated me. Given the choice I will go to any other pharmacy in the area for immunizations in the future. I booked an appointment for an immunization at 4:30 PM on a Monday and arrived a few minutes early to check in, being told I'd be given forms to sign a few minutes later. I was promptly forgotten for the next 35 minutes until I got up to complain about the wait and was handed forms immediately when I asked. It took until 5:20, 50 minutes on, to get my immunization. I do have to add one star for my pharmacist who immunized me, though -- she despite the business of the pharmacy still made time to be very warm and I would've been a lot angrier about the slow service were it not for her kind, quick professionalism that saw me out the door.
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May 2023 by Sunny H.
This review is for Gladys who is kind and looks out for those being scammed and taken advantage of - especially elders in our community.
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May 2023 by Diana Brown
A beautiful store clean and light shelves are very clean and neat ..I always find something on sale while shopping ..love Walgreens
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April 2023 by Nes LW
Definitely not a good store. I do order online and pick it up by me or my husband. It happens many times, like there's a deal: buy two and get one free. Then we picked up. We just got two instead of three. What the heck is going on with the deal? When I check online, it shows that there is a stock. I can't understand why.
