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June 2023 by Grace Flores
Great customer service and excellent shopping experience
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March 2022 by Michelle V.
The only Pharmacy in town and the only Pharmacy I trust. The Pharmacist always has a smile and quickly fills my prescriptions. I like receiving text messages to remind me to refill and when refills are ready for pickup. The open hours work for me (closed sundays) Not only can you purchase medications, there are vitamins, supplements, walkers, shoes and lots more. There is also a boutique gift shop!! Jewelry, designer handbags, sports attire, fashion clothing, home decor, toys, perfume, watches. FREE gift wrapping on the spot! The employees are very nice and helpful.
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July 2021 by Sonia J.
Two stars are even too many, but Yelp continues to send me back to update it. Totally unacceptable to have older customers without their prescribed medicine resulting from their lack of attention and follow thru. It hurts to see this continue to happen...
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May 2021 by D V
Great pharmacy. Call them for vaccines. They may have extras.
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January 2021 by Jeannie Defranco
Very unprofessional! Wouldn't fill my script because there was no date on it. So I go back to my doctors get the date on it. Take it back to the pharmacy and after 10 minutes they (Chavelle) are laughing at me and hand it back and tell me they don't carry that medication to go somewhere else. Made me waste my time intentionally . Not to mention it was almost closing time so here I am rushing to and from my doctors only to be ridiculed by these disrespectful kids that work there. I am a sick patient and should not have to be treated as a joke. Not the first time I had a negative encounter with Chevelle. Be careful , Chevelle might try to get her family members after you if you have any negative encounters. Like she tried to do to me!
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October 2020 by Angie B.
I love Gonzalez Pharmacy they go above and beyond to make sure my prescriptions are correct and given to me promptly they are always kind and take the time to answer any questions I may have regarding mine and my families medications I would recommend this pharmacy to anyone who wants great customer service
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March 2020 by Sheryl Hoagland
Personalized customer service. Friendly and very helpful. Get your shots without the wait.
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January 2020 by Jeannie Soto
I'm sure the retaliation will come 100 times more now for this. I like the store part. The pharmacy girls have a jeliously problem. Sad.
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June 2019 by Toto Gonzales
Pharmacy with a bit of shopping item like flowers, collectibles, etc.
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November 2018 by Kathi Carton Luna
The employees are very friendly and very helpful! They were very accommodating while helping us shop. We found an excellent selection of Xmas gifts. I highly recommend a visit to this store!
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September 2018 by Memum G.
I was so disappointed when I learned the nearest pharmacy location for Medicare Durable Medical Equipment was now in Gonzales! No longer available in Salinas. We made the drive which was quick and traffic not too bad. Was pleasantly surprised to notice Gonzales is visually attractive & clean. Was very much in awe as soon as we stepped in pharmacy/store. Bright, orderly, clean, calm & quiet. We were quickly greeted and everybody was smiling. I overheard a conversation between two employees who were happily & professionally helping each out with a situation I was unable to hear exactly the main reason. Point being, co-operation, and no customer name was broadcasted for all to hear within store. Good HIPAA in action! When one young woman said she would be right with us, I told her thank you, and I would be at DME section. Before I could begin to make my way, she quietly asked if I was customer XYZ here for the **** from Medicare. She recalled our conversation, my name and the equipment Medicare had approved. WOW! I was impressed! That type of service is nearly nonexistent these days, PLUS from one in her 20's! We were looking over the selection and she appeared maybe 5 minutes later. Knew exactly which model, explained how transaction would be if I decided I wanted an upgrade. The Medicare approved item was very nice and suited my needs. Then she proceeded to explain how it operated, pointing out all the necessary adjustments once I began to use and found something to cause discomfort. She led us to a check-out register, had ALL THE PAPERWORK COMPLETED & READY for signatures! I read anything and everything before I sign, asked a couple questions she immediately, clearly, calmly, explained. She offered to carry the item to our car for us! Thanked us for coming in, wished us a good day. FANTASTIC! THAT is how more businesses, of any size, need to use as an example for a well-run operation and trained, happy employees! Bravo!!
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March 2018 by Linda B.
We have been using Gonzales Pharmacy for about eighteen years now. Realizing that I have been sorely remiss in the sharing of my experience with this business that consistently and efficiently provides for my care, I thought I would do so, now. Jimmie and his staff are professional, efficient, and kind. Despite having a pharmacy in a very small town (what we refer to as a 'mom and pop' operation-it is really privately owned and operated) this pharmacy runs no differently than one in a larger, metropolitan area with a few very important exceptions. I have always felt as though I was part of the family here, not just a consumer. Jimmy and his staff (Josie, Rosie, Chavelle, and all the other wonderful people there who's names I don't know or can't remember at the moment!) go out of their way to make sure that you get what you need in a timely manner. Jimmy is really special to me. We don't often feel as though are pharmacist is part of our medical team, but they are! Jimmy has been just as involved in my care as my doctor as been and I don't know how I would have been as well taken care of without Jimmy being part of it. Thanks to everyone at Gonzales Pharmacy for being part of our family...
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August 2017 by Koly McBride
Great customer service
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June 2017 by Ruth Gonzales
I visited this pharmacy as few months ago. No relation. I loved this pharmacy, very nice and very friendly, the merchandise was very impressive , cute gift sets, jewelry, hats , lots of things to look... Next time we visit our family up north, for sure we'll stop.
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February 2017 by Chuck Bailey
always long lines
