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October 2024 by Zigree Dost
Go here go here go here! I've used this place a few times. Prices beat most other big names. Today just had to fax something and after calling for prices from some of the big names... called these guys and wow - half of what the big names wanted to charge!?
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July 2024 by Matt Feldman
I dig this place...
Not much need for their services, but they come through and are very sweet people.
Seems family owned-operated, not sure.
Check them out.
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February 2024 by Mick D.
guess another 1 star review wont matter to this jerk. customer and service are two words he hasnt managed to put together yet. went in there to have a fedex return label printed (i have no printer) for subsequent pickup. he wanted to charge me 3.50 to print the f-n label. and he's a fedex contractor? fedex should cancel their contract as he demonstrates a consistent pattern of poor service. just read the other reviews. there's a real fedex store a cuppla blocks away. do yourself a favor and go to zelzah and avoid this place.
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December 2023 by Bill C.
Got called "a piece of sh!t" by Ken (Kanwal) the owner today. I've really had enough of him. I've been a continuing customer here for eight years only because there used to always be an employee who was nice and a buffer to not have to deal with Ken. Ken and I have a history of butting heads. The first unforgivable time was a few years ago when his Internet wasn't working at the store and he asked me to fix it (it's my profession and he knew it since I have a business account there.). I was clear at the time of doing the work that this was a business transaction and he'd be billed. I fixed the problem and billed him. He offered to pay about 25% of the invoice. I told him this wasn't a negotiation. I've never attempted to negotiate my mailbox fees, notary service fees, outgoing postage fees, passport photos, or any of the other services at his business that I've bought and paid for over the years. I thought maybe his business wasn't doing well (It isn't, he's candidly admitted so.) and the cash outlay might be a burden so I offered for him to pay by providing credit towards my mailbox service. He refused. I decided it wasn't worth the effort to pursue further and wrote it off as a business loss. I also swore I'd give him no further business, but continued to give him business out of laziness and he, at the time, still had a nice employee as a buffer; no more, now you have to deal with Ken exclusively. Today I was given an "Application for Delivery of Mail Through Agent" by Ken. No big. The form is a requirement at any mailbox service store and gives them legal permission to handle your mail. I filled the form out in 2015 when I started giving Ken/Postal Plus business. Today I asked him why I was given the form. He told me everyone has to fill one out and I was the only who didn't do it yet. I told him I filled it out before years ago. I asked him if he had it on file. (Again I'll state that this is a requirement.) He refused to answer. He told me he didn't have time. I asked him "You don't have time to answer a yes/no question?" and so the argument began. I never refused the fill out the form AGAIN. I just asked for the reasoning. He wouldn't give it. The key points of the conversation that ensued are that he said: #1 He'll close my mailbox account #2 That I'll hear from his lawyer #3 That I'm a piece of sh!t. There's more to the story. I have a missing package that Ken is possibly keeping from me... I picked up my mail about two weeks prior and there was a notice that a package had arrived for me. I was not expecting a package. It was after hours and there was no one to give me the package or inquire about it. It wasn't a priority to me since I didn't know what it was and I had no other choice but to pick it up another day. Today was the day as I had a new expected package arrive. I asked Ken about the previous package and he couldn't find it or even acknowledge that it existed. This part all mixes in with his demand for me to fill out the "Application for Delivery of Mail Through Agent" where I also did state that if he didn't have it on file then he'd been accepting and handling my mail illegally for 8 years. I asked him to find my missing package and he completely ignored me. I explained that though I wasn't expecting a package to the mailbox, there was a package I thought was coming to my house three weeks ago that never arrived and that its possible the package might have been sent to my mailbox instead. I described to Ken the package would be a tube with blueprints in it and it was important. He made no further effort to find the package. There was another customer in the store who had to unfortunately deal/listen to Ken and I arguing. Admittingly, I did get loud. (Nature gave me a loud voice and when I'm angry or excited I do get louder.) I apologized to him, the other customer, twice. Hey guy, if you're out there and ever read
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December 2023 by Jonathan P.
Do not make returns here, go to an authorized shipping store. Your package will go missing, lost $700 worth of returns.
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September 2023 by Daniel R.
The notary guy here is very rude. He has no patience with his customers and does not welcome you. Bad customer service. Not good do not recommend.
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September 2023 by Karie F.
Stopped in because I was next door and needed to print something from my google drive. Two people inside were not friendly at all. Very low energy vibes in here. They wanted to charge me $3.50 just to print one page from their email. BEYOND RIDICULOUS. Staples charges .50 cents and UPS store $1.00 to do the same thing. Trying to gouge people and not friendly. **Note to owner, you may want to be more friendly to people if you want your business to thrive. You get back what you put out.**
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September 2023 by Sherry
They are just plain RUDE..uncalled for..no wonder they only got a 3 star...better off going to post office, plus it's much cheaper..just went to post office..they charged 5.00 fir certified mail..this guy wanted to charge me 12.00..really?
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July 2023 by Roxan Sheikh
NEVER GO HERE, needed a live scan and he messed up the first time and blamed it on me. THEN HE DEMANDED I PAY A SECOND TIME!! HE caused me a 2 month delay for my paperwork, does not not even deserve a single star.
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February 2023 by Ibrahim Isbitani
Today I went to do a notary certification at this place and after he finished and I paid for the service I noticed some words in the paperwork were wrong so I returned to him to fix it I was chocked that he refused and said he wants to charge me a full price again, I excepted it because I was in a hurry then he refused to do it and said I don't want to do it , he was so rude and a very unprofessional person I really strongly don't recommend this place to anyone, if he's the only place in the valley that does notary I won't go back to that place again never ever.
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January 2023 by Ibrahim S.
Today I went to do a notary certification at this place and after he finished and I paid for the service I noticed some words in the paperwork were wrong so I returned to him to fix it I was chocked that he refused and said he wants to charge me a full price again, I excepted it because I was in a hurry then he refused to do it and said I don't want to do it , he was so rude and a very unprofessional person I really strongly don't recommend this place to anyone, if he's the only place in the valley that does notary I won't go back to that place again never ever.
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November 2022 by Bob Harrigan
I wish I could give this place a zero star. DHL should drop this place as a place to ship through DHL.
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November 2022 by Plan B limo
excelent CS...never lost a single letter or parcel.
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July 2022 by Joseph O.
The customer service is not the best and the owner is BEYOND rude. This place is overpriced and they actually lost my Apple iwatch and never corrected the issue. This was the last and final straw. I ended up having to get a new watch sent out only to find out that it was an issue with Postal Plus misplacing my package then eventually returning it back to Apple. An entire ordeal that costed me time and money. I am extremely disappointed with the treatment that I received from the owner and I will NOT be supporting this business any more!
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March 2022 by Chie G.
We had documents notarized for $10 per signature, cheaper than other places. Helpful clerk but he can smile a bit. It was a a great easy transaction.