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December 2023 by Garik S.
The employees at the register serve so slow. It takes hours to count. Seems like they are overworked or underpaid I don't no but this is not normal
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December 2023 by Missy S.
Drive up time wait time is ridiculously long. I get it's the holiday season but everything other target has this under control. I also second a previous comment that states they are always out of something (even prior to the holiday season)
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November 2023 by Brianna B.
11/26 Drive up times are really bad right now. If your short on time like I was, your better off going into the store. Idk why they added so many drive up parking spots when the store doesn't have the staff to meet the demand. Unfair to the customer AND employee.
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October 2023 by Alex M.
The worst target in the valley. No idea why I keep giving it another chance, but never again after today. So disorganized, it's insane. Just drive to a farther one, it's worth it.
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September 2023 by V M.
My senior citizen father went to get up a pick-up order here. It was a crib for my infant.The employees were rude and told him he couldn't be helped. It had been more than 3 hours, so the 2-hour pickup should have been ready. Maybe it was racism. Maybe it was that they didn't take him seriously, being older.KAREN at the guest services desk was also terribly rude and unhelpful and eventually just tried to check him out with just a mattress. He said, what can I do with a crib mattress without a crib? He is trying to cancel the whole order.Finally we absolutely could not speak to a manager. I will never shop at Target again. Absolutely disgraceful service. I expected better.
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September 2023 by Joelle K.
This target is okay, I come here often because it is the closest one to me, the service is also alright, but sadly they are always out of the stuff I need, my hair vitamins, sunscreens, etc. I went in last week and this week to check and they are still out!
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September 2023 by Maria R.
"Targets new baby return policy ". I had a horrible experience yesterday at target trying to return some baby clothes items without a receipt due to being gifts w/o recipt . I was trying to return some items at customer service with ANNIE which at first she didn't mention targets "NEW" baby return policy that supposedly they aren't returning baby items w/o recipt which when she first looked at the baby items without scanning them made a comment that this isn't from target which I said this is target owned brand ( Cloud Island ) which she proceed to scan and scanned my ID then placed my ID up to see if it was real like that was so unnecessary and came at me with well target doesn't return baby items with out recipt anymore . I left home and called target Corp and gave them my experience which who I spoke to said there no such return policy and that brand she assumed wasn't from target Is a target owned brand which I was advised if you ever go through something like this in the future call target Corp while your at the store so they can reach out to the store while your there !
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February 2023 by Anthony J.
Target is an amazing store that is currently open for business despite the construction going on. Although the lines can be long due to only two registers being open, they have provided self-checkout options for customers which is great for those who prefer a more independent shopping experience.While the new system may take some time to get used to, Target's staff members are always available to assist those who need help navigating the self-checkout process. Additionally, I think it would be great if they could bring back more cashiers to help with the long lines and improve the shopping experience.Lastly, for those of us who love avocados, it would be wonderful if Target could stock up on fresh avocados for the hipsters and myself. All in all, I highly recommend Target as a great place to shop for a wide range of products at competitive prices
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November 2022 by Richi M.
Do you want to recommend this business? Absolutely no for this location. I have experienced so many disappointing moments in this building. In the front of the store on 26th of November 2022: Today at the register I had a woman named Kennedy. She did not say hello. She did not stop chewing gum with her mouth open during the whole transaction. I don't believe you should be steps away from the register and first thing you hear want to buy a bag? Look I definitely needed two bags so I said one might be enough and she replies you need two with a tone in her voice. I didn't feel that this time went smooth at all. I had a list and I walked through the store grabbing all my items and also bought some extra goodies. I went to the electronics to browse and four people came up to me ready to make me buy something but I am not ready yet. I truly appreciate all their great customer service in the back of the store. 11/26/22 01:41:pm
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November 2022 by Bat M.
I ran in to get a few things and they were great in helping me find them fast! I just love target and love the one in Tustin as well, review to follow. In any case, you really get some good values here. This place was clean and the people were nice.
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November 2022 by Eren M.
It's is true what they say, this store is GHETTO!! The lack of customer services in all aspects is truly disappointing!! I blame management for allowing unprofessional people to work here. I will never waste my gas to come to this target ever again. You have lost a loyal customer of 10years.
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October 2022 by Rachael M.
This is one of the better Valley Target locations in my personal option. We tend to drive a little further to this one, rather than hit up the closer, slightly grungier North Hills location. It's clean, organized, and it's Target - what's not to like? We came to pick out travel size items for our upcoming trip to Hawaii, and found what we needed. They have a decent Halloween selection this year, and even have Halloween-themed eggs if you plan to do a Spooky egg hunt ($3.00, pictured) a la early pandemic times!
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October 2022 by Lorena O.
Went to this Target to do the Cat and Jack warranty of my sons out grown clothes and worn out ones. The 2 female workers and manager Yasmine a short rude blonde girl. Right away didn't want to help me and demanded a receipt when it shows online on the cat and Jack warranty policy that if I don't have a receipt they can do a card look up. I have 1 year to exchange as well. Horrible horrible manager. Said they don't do exchanges anymore. They dont even follow their own cat and Jack warranty policy's. Wasn't asking for money back simply wanted to do an exchange or even a gift card.
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October 2022 by Kevin B.
This used to be a really good Target store. I have shopped here for years with my family. My mom and pop live in Granada Hills. And when i visit them this is the closest one to go to. Store is out of everything i ask for in the electronics department. Customer Service kind of sucks here. Need more people that are happy to work. Starbucks and McDonalds is a plus here. Parking structure has gotten out of hand and they have had some burglaries here. Security dont do much. Elevators are crap here. So, I can only hope things get better for their sake here.
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August 2022 by Kim J.
The older African American lady in the self check out makes you feel very uncomfortable. She comes and stands practically over your shoulder and watched everything. Not everyone is a thief.