The United States Postal Service location at 18039 Chatsworth St provides reliable mail and package delivery. Reviews note that the clerks are often knowledgeable, efficient, friendly, helpful, kind, and transparent, frequently going above and beyond with their service. However, the facility itself faces several challenges. The customer room is quite small, the parking lot is packed and limited, and the glass doors could use replacing. The location is always busy with a line out the door. While there are service kiosks for packages, they have sometimes been broken, which can be inconvenient. Some customers have also experienced delays with package tracking. Despite these issues with the building and parking, the staff receives consistent praise for their helpful and efficient customer service.
Terrible service. My previous package was sitting there though delivered in a week without any single updates of the shipping progress
December 2023
My neighborhood post office covers all my mailing needs. The clerks are knowledgeable, efficient, and friendly. I will be happy to rate with five stars once headquarters spruces up the office. Perhaps start by replacing the glass doors.
August 2023
There's an older lady working there that is rude. I was patient and didn't do anything that could make her angry towards me. As soon as I gave her my package she was very aggressive and threw it in a pile. She needs to be fired asap. The other workers were nice and helpful.
