The United States Postal Service location at 18039 Chatsworth St provides reliable mail and package delivery. Reviews note that the clerks are often knowledgeable, efficient, friendly, helpful, kind, and transparent, frequently going above and beyond with their service. However, the facility itself faces several challenges. The customer room is quite small, the parking lot is packed and limited, and the glass doors could use replacing. The location is always busy with a line out the door. While there are service kiosks for packages, they have sometimes been broken, which can be inconvenient. Some customers have also experienced delays with package tracking. Despite these issues with the building and parking, the staff receives consistent praise for their helpful and efficient customer service.
Friendly staff, quick service when customers are prepared. The staff is very helpful.
December 2025
Obnoxious experience, definitely not the worst post office I've been to, but not great. Only had one cashier window available to accept packages with a massive line, and the other window was only drop-offs and stamps.
March 2024
Terrible service. My previous package was sitting there though delivered in a week without any single updates of the shipping progress