-
November 2023 by Edward Hernandez
Very helpful and respectful, recommended
-
July 2023 by M C
excellent customer service Reina Lara one of the best banker assistant ?
-
July 2023 by M A
excellent customer service Reina Lara one of the best banker assistant ?
-
June 2023 by Allen A.
It's 10:19am and this branch has a huge line with ONLY ONE BANK TELLER at the window. Get it together WF!!
-
December 2022 by Seta S.
Being an ex-wells Fargo employee, it saddens me seeing how the service has declined after the pandemic across the company. This is currently my home branch and although I don't go in very often, the past year every-time I have gone inside (5-6 times) there is only 2 employees in the entire branch. That is crazy! They have 2 tellers working and that's it. No bankers, no lobby leader, no manager. I witnessed a woman yesterday who was on a wheelchair and when she walked in for her appointment they told her the banker called in sick and there was no one to help her. It blows my mind how a company who needs clients to survive is treating them so poorly. I asked the teller when they are planning to get more staff she said they aren't. This is it. So sad and disappointing.
-
December 2022 by Gevork Babaian
Worst customer service. Not happy.
-
October 2022 by Monique G.
Very rude customer service here saturday's are only by appointment for other services :/ like hello I work monday thru friday 8am-6pm and have weekends off O was willing to wait for someone to be available and other wells fargo's are closed saturdays no one wants to work now ah days.
-
July 2022 by David V.
Seems like they take a long time on purpose so that you end up leaving. Never enough tellers takes forever to get the line going. Needs a new manager!
-
June 2022 by Ed Maj
Line was terrible with only two unhelpful bankersWorst branch
-
May 2022 by Taron S.
The worst bank that I ever been in my life. You have to wait 1-2 hours to deposit your check.
-
April 2022 by Yesi E.
Went in to be added as a joint for my grandmother and mind you I had an appointment. I brought all the documents and the fsr gave me the run around and wouldn't help me. Now I know why people go to credit unions. Instead of these banks.
-
February 2022 by Isaac Lee
Whoever the short blonde lady is, should get fired or learn some manners. Today, I wanted to fax a letter to the credit bureau with Wells Fargo being my representative. Intermediately, there was a long line. When she called me up and after I said what I need help with, she kept flooding me with questions about whether I bank with Wells Fargo (duh, idiot). When she handed two pieces of paper to write my letter, she went to go "assist" the other waiting customers. When I finished, she just stood behind her coworkers blankly. About 5 minutes later, she took my papers. After trying to fax it, she said the fax number is wrong. Before leaving, I asked her to shred the papers because my personal info was written on them. She said they can't because they don't have a shredder. WHAT KIND OF BANK DOESN'T HAVE A PAPER SHREDDER?!I then decided to head down the road to the Balboa branch and they had no problem faxing the letter. Either that lady is telling the truth or the biggest liar. Will not come here again.
-
February 2022 by Mikaela Sorensen
ATMs aren’t working, sent me to the same location that I had just come from since theirs weren’t working either. Sending me in circles back and forth. Frustrating
-
June 2021 by Sasha A.
Three people in line waited over 30 minutes this place has always been extremely slow. The manager is sitting behind a teller watching while the line is out the door. Maybe time for some new people at this location?
-
January 2021 by Armand G.
I have banked here for many years and have had nothing but courteous and efficient service. Keep up the good work.
