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December 2023 by Passion C.
this entire rating goes to SHAY/ sheneece in the deli/ bakery . had such a stressful day and kept bugging and. along her back to place a catering order. this woman suggested several items read me prices and counts on over 10 items she tooo 3 diffrent orders and was so warming kind patient and caring . you don't find that this day and age when you know tour being annoying. she deserves every raise and blessings I will order catering again just bc of her kindness during my stressful time that day!!
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December 2023 by Brenda O.
This is a wonderful store, the people who work in the meat department are friendly and knowledgeable and ready to help. The bakery is outstanding, I ordered a simple cake recently and was impressed by what they created, I ordered a chocolate cake with chocolate frosting and this is what I got. So beautiful and decadent. Thank you Stater Brothers market.At a time when businesses are getting away with giving the least quality and customer service for the highest cost to customers you guys are doing something special by giving customers the best service and value possible.
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October 2023 by Tiffany P.
this is a nice new stater brothers, but it is pretty disappointing. I order a lot of cakes and unfortunately they never have any of the cake kits that is pictured in their cake book. One of the gals in the bakery told me yeah she didn't order these seems to be the excuse every time maybe they should remove the pictures if they don't have the cake kits.
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August 2023 by Sally C.
We went this Saturday for the Hatch Chile event. The manager greeted us explained the process to us. We were given complimentary water, tea and lemonade while we sat under a shaded area, listened to some music, and less then 20 minutes we had our fire roasted chiles ready. It was so well organized. Thank you Stater Brothers
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May 2023 by Jocelyn O.
I usually visit this store if I need to buy flowers for my relatives gravesite nearby or when Looking for a specific vegetarian canned goods or frozen items.It's been a long time since I've visited this store, but it's clean and I feel safer than some other stores.The employees are friendly and assist you if you need help.I had to buy more sodas in sale for $3.49 or $3.99 for a 12 pack depending on which brand you purchase. Plus, I love the prices of the sliced beef. Perfect for bulgogi. Then of course, there's always room for ice cream! Enjoy your Memorial weekend everyone!
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April 2023 by Alisa D.
I tried the grocery pick up for the first time today. Great service, fast and efficient. I received a free sample of #Idahoan potatoes . Thank you stater brothers.
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March 2023 by Steve W.
From the bakery department at the store is above and beyond any other grocery store bakery I've ever seen.For some reason, this bakery can make muffins better than most muffin shops, most donut shops, etc. And even other Stater Brothers bakeries in the area can't do what this store bakery does. Sometimes I call in advance to make sure they have what I want. A nice lady named Josephine is always very helpful, even holding on to a box for me until I can drive up there.
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January 2023 by Amanda T.
We moved to Colton just over a year ago and have used another grocery store with disappointing outcomes. I just discovered this Starter Bros a couple months ago and was really excited to find it! Last week I bought a couple of steaks out of the case and they were hands down the BEST steaks I've had in quite some time. So this week, today in fact, we wanted to get some bones for our dogs. I brought my husband with me so we could find them together... And I was excited to show him the meat department. Let me tell you.... The meat department clerks went completely above and beyond. They spent real time listening to us and what we were really looking for. They pulled different selections from the back for us to see. Then, the cut it into individual pieces for us! They were genuinely happy to help us. Our pups are in heaven! I'll be going back every week to get our things!
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December 2022 by Justin S.
Just moved here a few months ago. Have gone into this grocery store on 6 different occasions. Not once did they ever have what I was looking for or even know what it was when I asked one of the associates. Honestly don't even bother with this place. Just go to sprouts or Ralphs
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December 2022 by Letty R.
RUDE!!! Everyone in the Deli and Bakery are rude! They do not acknowledge you and act like you are a bother to them! I just don't understand... if you hate your job that much then quit! There is better service at the Staters off of Iowa which is in the ghetto! And they still treat their customers better.
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September 2022 by Adrianna R.
I realllllly want to give this particular Stater bros. A 5 start but lately the bagging service has a been a bit upsetting. I'm not sure how the bagging system works here but I went to this market last night, the guy got to bag HALF my items he then looked up and saw another employee and said "hey buddy " stop bagging and walked away. By then I was already done paying for my items the cashier and I were left in this awkward position of do I bag? or do you bag? lol The cashier was kind enough to finish bagging my items I think her name was Monique.. I would understand if the guy left to another register to assist another customer to bag their items but the guy went to go talk to another employee at another register he wasn't doing anything he was just standing there talking. I found it very rude of him to just leave the items there & have cashier finish it up, it was a busy night the cashier should have not been left alone to bag.
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May 2022 by Darren M.
Absolutely AMAZING!!! I am new to this store and the city. When I went in for assistance to locate something that I didn't know where to find it, I was approached by an employee named Karena. She helped me identify where to find the item but the location was empty. She set my mind at ease by letting me know that she will check in the back if there is any more. Sure enough she comes out with 4 more of this item while also having the friendliest smile knowing that I can go home with the items I came in for. From there, she asked me if I needed anything else. I explained that what she did for me will complete what I came in for. Again, she took it upon herself to make sure I get taken to a cashier and processed quickly. Karena took me to a register operated by a guy named David. David could see what I've been going through and that I was being assisted by Karena. David also had a big smile as he processed my order just as my dealings with Karena. As I finished my dealings at the register, I was given my packages by a friendly young lady named Ila. The entire process couldn't have been better as far as "customer service" and how to set such a high standard and one that I'll NEVER forget. I hope that you all have a WONDERFUL day! Thank you!
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May 2022 by Anthony D.
This location is just a little better the other Stater Brothers since it has s newer, and they have an actual bakery, and deli. The older Stater Brothers locations are smaller, and older locations, This newer, larger location is so much better. The staff is friendly, welcoming, and always ready to help. Another big plus about Stater Brothers is they seem to have a very good inventory at each location. The weekly specials are good offering different f fervent items from each department within the store.
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April 2022 by Kevin M.
I went to go buy flowers for my mom last Sunday and I was unsure which bouquet to get. After picking a white, maroon with hints of green mixture, one of the florist reminded me to get a bouquet bag. As I was checking out, the lady at the cash registered asked me who the flowers were for. I let her know it was for my Mom and we were going to have lunch later that day. The lady at the register was touched and she noticed that one of the flowers was broken. She asked me to swap it out for a better one. I would have never have seen it without her. As I walked back to the flower section I got help from an associate and ask her opinion on what color set looked the prettiest. As we searched for the best bouquet, the florist approached me and provided assistance. She let me know she just got a new shipment of bouquets and if I walked with her to the back and waited a few minutes, we'd find a healthier set. As I waited near the back, the florist brought out a whole cart of the new bouquets and found a matching set. Thank you to the stater bros. staff for your exceptional customer service, professionalism and care. I let my mom know about this story and she started tearing up.
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March 2022 by Tyrone P.
Clean store and the fruit and vegetables area is always fresh. No issues with this store. Wish the rest were up to par like this one.
