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November 2021 by Polo M.
I'd give ZERO stars if I could. Do NOT Come here if your prescription is urgent.!! I had surgery and was given a prescription for pain management and this place took all day to fill it. They kept telling me they put a rush and 30 more min. I took 5 trips there. They lie...have no compassion whatsoever. My anesthesia wore off and I was in the worse pain ever
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August 2021 by Cheryl S.
Awful and Uncaring This pharmacy received my prescription by phone which was called in from the Redlands Community Hospital. When I called on Sunday afternoon to check the status, I was told that they did not have my prescription ready and they did not currently have this medication in the store. I was told that it would take 2 days for them to obtain this antibiotic. I wanted to request that they transfer my prescription to another CVS, but between the hours of 2:30 p.m. and 6:00 p.m. I could not reach them by phone. I finally got through at 6:00 p.m. and was immediately told that they were now closed, and call back at 8 o'clock the next day before being HUNG UP ON. I had a severe infection and missed my antibiotic dosage that night. In frustration I called the 24 hour Redlands mall CVS store to see if they could transfer my prescription as they did have the medication in their store. They then told me that the Grand Terrace CVS store had add 'deactivated' my prescription and I would have to call my doctor (the hospital) to have her call it and again I had this prescription called in to Rite Aide on Washington and Cooley and I will NEVER ... use the CVS pharmacy again!
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May 2020 by Lisa C.
Shoutout to Rita at the cashier counter! She was so sweet to me trying to help me out with all those damn coupons. Not only did she run through the new discount program I hadn't heard of before, but she knew how to work the deals sales and coupons to my advantage. Plus she was super nice and put the date on the info card so I knew when yo cancel it. I saved sooo much today it really makes me happy. Thanks Rita! Also the store is the biggest most stocked CVS I've been in. Also very clean!
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May 2020 by Juan R.
They were closed early because of the virus. 9pm and my photos were done at 9:10 pm per the app. So I walk up at about 9:20pm and the young lady checked to see if my photos were printed and then allowed me to come in after hours to pick them up... Truly amazing customer service.
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November 2019 by Kelly B.
Cashiers are always kind and helpful. Farzan (?), the pharmacy tech was sooo amazing the other night. We had little issues with Rxs, dup accts, ins.... he was so helpful and patient. The perfect employee any employer would love to have. His patience and kindness with other customers was admirable also. The Pharmacist working with him was also helpful, kind and patient. That evening was very busy, but they exemplified amazing customer service. Thank you!!
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March 2019 by Darlene B.
I went to this cvs and I will never go backJust make sure you count your money before you leave cause you may be short some money. The lady at the cashier shorted me $5 I left and notice so I went back and in front of her boss she said "I always count my money back I told her she did not that she just gave me a the change without count back" I told her she can check the camera cause she did not count it backI guess this lady needed the money more then me. And a lesson learned for me if it's not count back then count it before you leave or cvs/cashiers will take more money then you owe. My suggestion is to go across the street to Walgreens instead
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August 2018 by Michelle P.
Sadly am changing pharmacy. My doctor called in three separate times because their techs couldn't get it right. The problems have been past 6 months. They try to make it my or my doctors fault. Check your stuff before leaving.
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May 2018 by Ofelia R.
Stop by to get water and some snacks etc.... It was pretty clean and the customer service was very helpful. It's very clean and not many people.
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May 2018 by Anne L.
CVS Pharmacy has everything you will need when it comes to pharmacy needs. They also have great sales on a variety of products every week Fun place to browse.
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February 2018 by Tori C.
I don't think any of these girls know what they're doing... they all should pick different careers, I need to switch pharmacy's ASAP. If you're VERY sick and REALLY need your medicine ASAP DO NO COME HERE go somewhere else go behind your alley I bet the drug dealer behind you cares more about your health than these girls do.. very unprofessional..
