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9:30AM - 5:30PM
22451 Barton Rd, Grand Terrace
Home Improvements
“Had a great experience at the Lowe's Outlet in San Bernardino thanks to Norman Bordan. He helped us out with the KitchenAid French door refrigerator and was super friendly, attentive, and knowledgeable throughout the whole process. You can tell he really cares about giving customers a great experience with his awesome attitude. Best customer service I've had in a long time—thanks Norman!”
“Very helpful , went out of their way to find a knowledgeable worker for my issue and got in and out. Also had to return same prduct 4 days later and got it done in 5 minutes”
“I’ve been a loyal customer of Lowe’s in Redlands for years, and I’m always impressed with the service. I visit the
Pro desk daily to purchase items and order deliveries. Veronica and Ruby are always on top of things and make sure everything is taken care of. Art is always ready to give a helping hand , and they’re absolutely fantastic. I love walking into this place and feeling the sense of community and support.”
“Home Depot in San Bernarfino. On Hospitality. Went to purchase a Refridgerator, when Julian in flooring step up to help. I have to say Julian was on point with any questions we had. He was polite, professional, calm, paitient, very respectful. Exceeded our exspectaions!!”
“SHOUT OUT TO JASMIN IN THE PICK UP DEPT. LAST NIGHT I HAD AN EMERGENCY WITH MY CARBON MONOXIDE ALARM GOING OUT I PLACED AN ONLINE ORDER AND DIDNT REALIZE CURBSIDE PICKUPS ENDED AT 7 PM I SHOWED UP AFTER THAT BUT A WOMAN PICKED UP THE PHONE NOT SURE IF THAT WAS JASMIN OR SOMEONE ELSE IN THAT DEPT BUT THEY EXPEDITED MY ORDER AND BROUGHT IT OUT TO MY CAR !!! THEY ARE SOOO AMAZING ! GIVE THEM A RAISE BECAUSE THAT CUSTOMER SERVICE WAS IMMACULATE”
“It’s Home Depot. You walk in and get what you need. Shelves were well stocked and the store clean. Wish that the employees were a little more conscious of the customers but it’s Home Depot you know not to expect great customer service.”
“Sales associate Star is an amazing worker, person, and just so very helpful. She has a beautiful personality and was so informative with all of the information!! Our questions were answered quickly, efficiently and just helped us so much!! Thank you Star!”
“Few days ago, I went to buy some material for my projects and you guys had an employee believe her name was Megan. White gal and her personality is just amazing. She provided the best customer service ever. I was so pleased that she was working there and makes your store looks really good too.”
“I just visited store #6960 in Fontana, CA to buy an AC unit for my daughter. It had to be brought down from an overhead pallet. Everyone we encountered was incredibly helpful, beginning with the OFA (whose name I did not get unfortunately) to the appliance specialist Ramona! I happen to work at HD myself in Billings, MT #3101 so the attentiveness of your staff is extra appreciated! Thank you so much to all of you!”
“Approx 1115, Sun, 7/7/24, I telephoned Lowes in Highland, CA. I spoke with customer service associate named Gladys. Within 5-8 minutes she researched several models of the portable cooler I was requesting. She assured me that there was stock in the store. Within 10 minutes I arrived and she was right there to assist me. She located the item and invited a fellow associate named Kevin to assist me in locating it and bringing it to her checkstand. This was all done within an hour along with mixed interruptions to assist other customers. Both of these associates, especially Gladys, were professional, competent, and made me feel comfortable and welcomed. In these chaotic stressful times we are all experiencing combined with devastating heat and high temperatures these associates were priceless in their pride and commitment to uphold the values and ethics in their job performance for this company of Lowes. They should value these true team associates and strive to encourage and reward all company team associates who participate and share these ethics.”
“Went for two sets of a drill bundle that were on sale at this location only. On arrival, we couldn’t find them on the shelves.
A friendly employee named Richard approached us and asked if we needed help with anything. He verified on his scanner that the product was in stock, and volunteered to go check the top rack. He did see one from the ground, and went to go grab his lift. He gated off the section for safety, and was able to get us both of the sets we needed.
Richard gave us an exceptional customer experience that we rarely get at other businesses. We were not asked to write a review, but his work inspired us to do so.”
“A friend and I went looking around for ideas to buy or simply get ideas and we were able to explore the store and when needed to ask for a question we got facts and helpful opinions to guide us in the right direction. It is much appreciated when we get that type of assistance.”
“Great customer service from Sarah and Jeff! They answered the thousand questions I had about purchasing a new faucet. I will be returning to this location and I got the faucet for a great price!”
“I love shopping at Lowe's! I saw some good deals online and wanted to buy it instead of waiting for the shipping. I apply for Lowe's credit card and git an additional 20% off toward my wmtire purchases. By the way, Lowe's also price match Home Depo's price.”
“I asked where something was because it's a really big store and I didn't want to be in there too long that really good customer service they told me exactly where I could find what I needed.”
“Absolutely had to leave a review for Jessica.
She really helped my fiancé and I today. She was incredibly knowledgeable and knew exactly what we needed. She impressed me and I look up to strong, intelligent, and kind women like that. Thank you so much for your help today Jessica! What you do makes a difference in the world! Hope all the best for you!”
“My experience at Home Depot was good! They have a wide selection of tools, home improvement items, and hardware products that I needed. The store was well-stocked, and many of the employees were helpful and knew how to answer my questions. I recommend it for anyone looking for quality items at reasonable prices.”
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“IMAD’s Decorating Center does not disappoint! Our remodeled kitchen is everything and more we hoped it
would be. Imad and his team is top notch and were a pleasure to work with during the entire process. I highly recommend IMAD’s
Decorating Center and have plans to use them again for our bathroom remodel.”