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February 2023 by Tyler Jared
Yeah it’s clean, easy access as far as gate width and turn around spots and price is fair. The first impression is nice. Till you read the fine print. I can park a vehicle in a space I rent but I can’t work on it? I can have a gate code but I’m limited to the access of my property. They say you can access after hours for a fee but there is no way to get in with out the cops being called. It’s all a smoke screen to get you to sign. One more thing… I pay for the month in advance but no refund or pro-rate for time you were not there. These people are excited to have “power” over your possessions. We will be relocating and I will update when we move to a more reasonable storage unit.
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February 2023 by Tyler J.
Yeah it's clean, easy access as far as gate width and turn around spots and price is fair. The first impression is nice. Till you read the fine print. I can park a vehicle in a space I rent but I can't work on it? I can have a gate code but I'm limited to the access of my property. They say you can access after hours for a fee but there is no way to get in with out the cops being called. It's all a smoke screen to get you to sign. One more thing... I pay for the month in advance but no refund or pro-rate for time you were not there. These people are excited to have "power" over your possessions. We will be relocating and I will update when we move to a more reasonable storage unit.
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February 2023 by brian randle
Update- 5⭐️- they paved the areas with gravel after my old review — they listen and they care about maintaining a good reputation.Old review:Location is easily accessible most of the time. Not fully paved for smaller 5x10 units.Has a late access fee.
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January 2023 by Janiece Jones
Stephen provided excellent customer service. I appreciate his time and patience.
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September 2022 by Joseph LaFlash
This company is totally heartlessI’m a veteran who has moved from California, I paid for a unit for over a year, during which they have raised their rates by over 50 dollars. I called them and told them that I can no longer pay for the unit. Their reply was that they would continue to charge us, because there was stuff still in unit. And now they continue to call and text us, harassing us to pay. Even when we put a stop on their text, they some how go around that and continue to harass us. So I say think twice before renting from this company, it may be the biggest mistake you ever make.
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August 2022 by Mark Seabert
Where to even begin with this place?♂️... I totally understand that if you end up staying after closing time, they will fine you. That's understandable. But they charged me $50 3 times for being 1 MINUTE after closing time! ONE MINUTE! And then they cancelled my lease with them because they said they saw me "sleeping" in my unit. I barely had space in my unit to stand!! Let alone sit or lay down to be able to sleep!!! I was paying close to $200 every month for my unit and wasn't ALLOWED to spend any time at all in the unit that I paid for!! They didn't even tell me that my lease was cancelled! I found out by stopping by there one day and when I put my code in for the gate to open, I was directed to "See Office", and that's when they decided to tell me that I had 3 days to remove my belongings! Because they "caught me sleeping" in my unit that I could barely even maneuver around in?♂️ Regardless, I was always polite with the ladies in the office, but was always met with the absolute rudest customer service I've ever dealt with! So if you feel like paying an arm & a leg for a unit on gravel, be treated like trash, be charged for whatever they decide to tack onto your bill/lease (late fees, one minute after closing fees, imaginary sleeping fees!), lease cancelled without any knowledge of it, and as long as you don't plan on spending any time at all there! Just throw your belongings in and then get off their property before they decide to charge you with something else! Well then... This is the place for you! Worst experience ever! And I'm making sure everyone I know knows it! If I could give zero stars, I'd give a negative 50!!!
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May 2022 by Orpheuss Orpheuss
I will give them five stars when they understand that a bathroom is paramount for their customers! Brick walls with no bob wire, not good! Clean office space! Good keypad to enter the facility! Finger print required to rent a unit, is this a police station or a storage place! Awful way to treat paying customers!
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October 2021 by Ginger Cantwell
The employee that helped was so nice. What a nice change from employees that don't take their jobs serious and fail to be courteous.
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September 2021 by Michael Grey
Very clean and organized facility. Office staff was pleasant and efficient even while training a new worker. Very competitive prices. I would recommend this location for anyone with storage needs. Very large yard for storing boats, rvs, motor homes, etc.
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June 2021 by Alicia L.
Rosemary was very helpful when we set up our storage unit. Everyone has been very pleasant and accommodating. Make sure to use a lock that can't be broken!
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June 2021 by Mark Woolf
The staff was very helpful and knowledgeable.
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May 2021 by Janice Federico
Very easy to make a reservation. When I arrived, staff was very courteous and helpful. Price was more affordable than other places I researched. Facility was clean and easy to get to.
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January 2021 by Drake V.
Easy process. Low prices. Convenient opening/closing times. Staff was more than helpful when I went to, 1st rent a space for my van, then traded to a storage unit after I sold the van. The new manager (after the change from Cube Smart to A Storage Place) helped w/ the transition and he was just as helpful and knowledgeable as one would expect. Thanks!
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October 2020 by Marla S.
Couldn't be more pleased. The $12 was removed and the new owners and the manager are so nice. Couldn't be more pleased with this place.
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August 2020 by Sara Steele
Staff was very friendly and longer hours are great to allow more access to unit : )
