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March 2024 by Nunie Baby
Despite the other reviews I went twice in a row and the customer service was IMMACULATE.First time bit of a wait for the food but it was fresh. Fries could’ve been better.Second time I called in and it was ready as soon as I got there STILL FRESH! Fries on point this time.But each the customer service was A1Definitely plan on returning!Oh and to the person who left the review on the African American female, if that’s the same person I encountered on my first visit. She is NOTHING like how you depicted her. She was sweet as pie And went above and beyond to make my fast food experience easy.
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March 2024 by Taylor
Really, really frustrated with the app and being charged incorrectly.
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March 2024 by Chantell Barthlett-Perez
Today about 2-3pm, one of your employees, African American young female wearing your t-shirts, on her break, walked to Smart time food store and tried cutting in front of the line..with other customers standing there...to buy liquor...and started screaming profanities and racial slurs at the old lady cashier..because she went in order of the line and didn't check her out right away...stood there still cussing and berating the cashier til she was helped then bumped an older man while storming out. The cashier had to apologize to whole store full...figured you should know who you are employing ..wearing your logo t-shirt...treating older people with no regard..cussing and being racist yelling in public..buying liquor and walking back to establishment...never had anything like that happen at smart time in the 5 years I've lived in grand terrace...
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March 2024 by Trae B.
Horrible costumer service!!!! The wait was an hour and it wasnt even busy & also My fires were very under cooked
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February 2024 by Virginia L.
Ordered for pickup: - asked for extra crispy fries, but they were soggy - all of my wings had barely any sauce/seasoning overall super disappointing
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February 2024 by Joceline Perez
KARENA… my goodness she’s so sweet. Apart from the awesome food, she made my day. Not only that but she treated her coworkers, and customers with incredible service. Thank you Karena, keep up the great work!!! I would have posted pictures of my food, but it was so good that I forgot to take pictures ?. Thank you again!!!
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February 2024 by Anthonny S.
they took over an HOUR to serve me. had people order after me and they got their food first, which makes no sense. Don't come here if you are really hungry because you'll end up waiting forever to get your meal.
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January 2024 by Bvlgary Parfum
They were forgot my order. It's took 30minutes I have to wait. Very
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January 2024 by Nicole V.
Idk why this place has so many good reviews because this location sucks. First and last time coming fr my little sister got food poisoning bc they can't cook chicken right I guess. They weren't even busy. Pay attention to the food and if you can't cook chicken maybe don't work at a fcking wing restaurant.
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January 2024 by Aaron S.
I do not usually do this but, Gabby was rude when I placed my order over the phone. When I went inside to pay, I mentioned it and she proceeded to keep up the rude behavior. She also had to pull out her phone for a calculator to subtract. So she's rude and retarded. Great combination. Hope this finds you well Gabby.
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January 2024 by Anica M.
This location is it! They got the memo about customer service, getting orders correct & cooking the food right. I will pass one other location (in any direction) to come to this one, where I know they will get my order right and be polite. Other WingStops are notorious for getting everything wrong, so pass those and come to this Grand Terrace location for your meal;)
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December 2023 by Amber T.
I've worked at Wingstop also been a manager at my OWN store and have never gotten such good service and food when I was off my shift ! I'm so impressed thank you Selvestre and Cecilia! I'll be coming back only to this location! Thank you for such a good experience and getting my order right to the T! I know I'm particular so thank you so much!
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December 2023 by Reggie Waddell
Food was okay, fries overcooked, drinks were watered down.Parking: Strip mall style parking.
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December 2023 by Mirina Ramirez
They always have to forget something!!! I get it you guys are busy. But EVERY single time I order from THIS location thru have to forget something in my order! It’s so
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October 2023 by Alan Flores
Very friendly atmosphere and delish