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September 2023 by Scott Johnson
We're done. We have lived 4 blocks away for 23 years, and we are sick of this place. They will routinely "short" a refill because they don't have enough pills on hand - then of course when we need to pick up the "shorted" supply - the whole minimal-working-hours rodeo starts again. They open at 10, close around 6, long lunch, and for people that actually have jobs or travel for work it is impossible to deal with them.My wife "must have" her meds, it's not an option. We realized they shorted her 45 tablets on a 90 day prescription, of course, just as she was about to leave on a 1-week business trip. They texted that the refill was "ready" - we arrived a few minutes later, and of course- they had closed for the day (early). She was leaving at 5:30 AM the next day, so we spent another $100 on an emergency medical co-pay to get a new scrip to fill it at a reliable vendor (Walmart). Noted.. Walmart indicated they have disgruntled CVS customers doing the same thing regularly.Skip the hassle, go to Walmart, Costco, Sam's Club, Amazon Pharmacy - anything but this place.
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September 2023 by Victor Monjaras
Excellent parking choices and spread of the layout of the store. Just need some better deals to be updated.
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April 2023 by werner visage
This location don't accept Goodrx coupons. They will charge ridiculous amounts for meds that is supposed to be cheap. Will not advise or be helpfull.
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March 2023 by Don S.
Horrible service. Completely undependable on all services. Half of the time you're in the store their computers are down and you can't even buy anything
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January 2023 by Caitlyn Y.
I came here while in town visiting my mom and the cashier had the WORST work ethic of anyone I have ever seen in my life. She was sitting down with her knees up and on her cell phone until another employee called her out. I think Nina was this unprofessional girls name. I wouldn't care of it was just me, but I do NOT like my mother being disrespected. I'm only leaving this review so that this child can be talked to and encouraged to grow and do better. Best intentions.
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August 2022 by Sherry S.
I got my shingle shot last week. Nice & easy with friendly workers.. I like the parking area & it near my home in Granite Bay...
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August 2021 by David R.
Another let down call to schedule a Covid shot they sent me a link I followed the link answer all the questions and then the final response was technical difficulties try again later. called the store again they referred me back to the site I told him it wasn't working they said oh I didn't know and now they want me to call 1 800 shop CVS. Ridiculous
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August 2020 by Erick Henderson
Phone system needs to change
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August 2020 by Toni R.
Don't know why but this store is always dirty. It starts before you go in with the trash cans by the door are always full. I went inside to the pharmacy and while waiting in line I noticed that the shelves have dust on them, not just a little, but like they haven't been touched in months. I also then saw over 50 dead bugs on the shelves! Yes I counted. Have sent management an e mail but to no avail. Dead bugs are unexceptable CVS. Also saw dried up gum on a shelf. These things are on the shelves with pills on them. Either there are lazy employees or a manager who doesn't care about the store. Avoid this place.
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June 2020 by lindy Poper
Good prices, easy to get in and out. Friendly people.
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April 2020 by Shannon Richards
Great service. Good communication, it was fast. Overall store staff, NICE and helpful.
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April 2020 by Keith S.
12$ for a 4pack of toilet paper. You guys are pathetic . Reported you for gauging. Goodluck with the case
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February 2020 by Justin Billings
If you need prescriptions filled don’t bother coming here. My wife is now going on 3 days to fill a simple shampoo. Apparently they have 1 pharmacist and he’s allowed to leave in the middle of the day for lunch. No sense in having posted pharmacy hours if there’s an hour gap in the day you can’t pick anything up. I get that people need to eat but just have them as a salaried employee and call them to the counter during their lunch?
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October 2019 by Diana R.
I came to this location today to reload my card. The woman at the register simply told me she doesn't know how to do that. I asked her if she could find someone that could and she replied that that person was on break. So you're telling me that only one person working knows how to reload a card at the register. She did not offer to try and contact that person for me. She did not offer me anything. I came to this location because it's very close to my house and I basically went there for no reason and had to go somewhere else. Horrible customer service and I'm a server for a living!
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September 2019 by Jeri C.
They will also talk to you like you're a drug addict because your doctor prescribes RX sleep aids. Now I have to sit around and "wait about 10 minutes" for the pharmacist because the lady at the counter can't sell me my medication Avoid this place