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September 2025 by Amethyst Hawk
I brought my partner's vehicle in for an unusual circumstance, where the door panel had partially come off. It wasn't a big fix, however it required a special tool and knowledgeable hands! I was assisted by Joleana from the front end, and Colton from the back of house. She was kind, understanding and immediately noticed what needed to be dealt with by the technician. Colton was kind and immediately began fixing it. He was knowledgeable and skillful, and easily fixed the door panel within minutes. It was a simple fix, and it means the world to me! I had tried many things to fix it, with zero success. Within minutes it was fixed and I was on my way, with no charge. The folks over at Caliber Collision in Grass Valley are outstanding humans, who are skilled and very knowledgeable about any and all body work for vehicles. BIG thanks to Colton and Joleana for being so helpful and generous! I highly recommend their services.
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September 2025 by Melissa
Amazing customer service and you cannot even tell where the repair was done. They even washed my vehicle for me. I could not be happier!!
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September 2025 by Amber Benso
Repaired body damage, rim, and tire! Great customer service and great job on the repair to my truck after an accident!
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September 2025 by Chip Jessup
The staff was friendly & professional. The insurance repair work was done competently. The work was completed and the car returned to me a day early.
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September 2024 by Terry Teeters
Excellent service and repair, highly recommend.
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August 2024 by Pork Chop
Fantastic job. Thank you Caliber.
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August 2024 by Dirk Gifford
Everything was explained clearly and written down for us. Customer service was great and kept us informed about progress on the repair. I’m very happy with the quality of the repair. They made this a pleasant experience for me
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August 2024 by Hail
Transparent and professional service from Kelsey and the team at Caliber. Was unsure of how to handle some minor damage to the underside of my car, and whether to go through insurance. My options were explained clearly, and all of my concerns addressed. Would come again if (god forbid) something else were to happen to the car.
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August 2024 by Kevin Czaja
Caliber did an amazing job on my car after an unfortunate accident. They kept me informed almost daily about the status of the car and worked seamlessly with the insurance company. I got lucky and had the car back very quickly, which I know is not always the case.
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August 2024 by Shelby Rothwell
They did an excellent job repairing my bumper.
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August 2024 by Tarra Williams
Great customer service. Going above and beyond by detailing the truck prior to return. The repairs look perfect and they even drove me home.
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August 2024 by George Nonomura
Caliber stayed in good contact with me throughout the repair of my Subaru Impreza. Everything was fit back properly and the paint and finish is spot on. Very professional from start to finish.
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August 2024 by Nancy Haffey
Love the communication and quality of Caliber!
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July 2024 by Nicholas Gehrls
Held my car hostage and didn't even fix it. Feels/sounds worse then when I brought it in. I am scared and don't know what to do. They said they were going to talk to my insurance and get back to me but I NEVER heard back. They left a deep scratch obviously from the accident (or them) and then told me the accident happened differently. I was there and have access to the video from the gas station. I don't even know what they do there. I would give no stars if I could but they vacuumed the floormats in my vehicle.
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July 2024 by Dr. Crimi
Fantastic service, workmanship and very professional! Kaley Epps made the entire experience painless and worry free. So pleasant and reassuring. Every question I asked she had already seen to in every detail. Thank you Kaley and Caliber Collision.
Dr. Crimi
