Don Adams Antenna Satellite Services is known for its exceptional customer service, particularly from a technician named Brendan. Customers consistently praise his knowledge and helpfulness, especially regarding installations and troubleshooting for systems like StarLink and DISH. Many have highlighted his ability to solve issues effectively, ensuring that everything works perfectly. His excellent communication and quick responses from the office further enhance the service experience. However, there have been concerns raised about the business's approach to customer inquiries regarding liability insurance, with one customer expressing dissatisfaction over a canceled appointment. Despite this, the overall sentiment towards Brendan’s work remains overwhelmingly positive, with clients willing to recommend the services for their reliability and commitment to customer satisfaction.
Brendan and Laura were both so accommodating and experienced when they helped set up my new service, both dish and Starlink. Recommend them time and time again!
March 2024
Laura is awesome, goes above and beyond to help us the customer and her son is the same. I love the crew!!
February 2024
Brendan is outstanding! He set up my StarLink system and was so incredibly helpful and knowledgeable! Do not hesitate to use their services -- you will not be disappointed!