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March 2024 by Larry
I highly recommend Fletcher's Auto Glass. Very knowledgeable and friendly. First class service here!
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February 2024 by christopher james
my only choice for glass. as a professional driver i can always rely on fletchers.
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January 2024 by Betsy Ferguson
Kind, fast, and honest.
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November 2023 by cheryl daniel
Great place! ? it seams I'm Destin to replace my windshield every fall & I have found the right guys to handle the job.
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June 2023 by Diana D.
I drove in and was in and out in 20 minutes for a chip repair. Friendly and fast service.
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April 2023 by David Whaley
Great Customer Service. Professionally installed Auto Glass & very personable people .Highly recommend them. 8-1-15
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March 2023 by Michael A.
My new car took a rock to the windshield a couple of weeks back. Fletcher's was able to handle the insurance claim and get me a new OEM windshield. They were helpful, fast, and competent. They also helped me with some advice on another vehicle that I will likely take to them. I'm very grateful to have such a great local shop up here for this type of work.
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January 2023 by Jo O.
Really appreciate the customer service and honesty that came with my troubles. Everyone was so personable and gave it to me straight. I always admire a business that does not try to rip you off. Thanks to all that made sure I was taken care of and the geniusness and knowledge that came with the service. Would definitely use again!
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December 2022 by Emily Reichert
I had my windshield replaced last Friday. We let it sit in the garage until today (Tuesday) just to make sure it was fully cured. I’m disappointed that I got into my car today and noticed the mud they drug into my car, and that there are tiny pieces of glass all over my dash and even on the door arm rests. The service was nice, and the timing was great. But the courtesy for my vehicle interior is upsetting. To leave tiny pieces of glass all over and take no care in someone’s clean vehicle is unacceptable to me.Service: Auto windshield replacement
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November 2022 by Mikhail B.
I was given a quote for my windshield for $252 but after a body shop fixed the rust around my windshield, the bill came in at over $400!! When I returned to talk to the owner, he refused to believe me that his employee had given me a quote. I told him that I had confirmed it several times with him....but to no avail. I told him that I had a quote for $290 at Reliable Glass a mile away but he told me I was dead wrong!!! To move along since I am very busy, I compromised and asked for 1/2 back of the extra $150 or so, or $75. I had to make my case and he somewhat resentfully complied. I then went to Reliable Glass to confirm their quote which was, INDEED! $290, much less for a fully installed windshield including labor. Had his employee not given me the wrong quote, I would have gone to Reliable. I returned to mention this to the owner and he saw me come in and told me he had already called Reliable to confirm their price. He gave no apology and seemed particularly angry over losing $75. WOW!!! I believe Reliable is, as they say, reliable and that he should check back with his employee about providing false info since he thinks I was lying or making up the quote of $252. I would say that there may be other windshield replacement businesses that provide better quotes in this region. I should have got his employee to write down the quote!!!! But worst of all is the owner's attitude and unprofessionalism. I found it VERY disturbing esp. after he had confirmed the much lower price at Reliable.!!!
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October 2022 by Martha. G.
I was driving on the freeway, and a rock chipped my windshield. The chip spread and needed to be replaced. I took my car to Fletchers Auto Glass in Grass Valley to have it replaced. They did an excellent job on the replacement of my windshield. I found the people of this establishment to be kind, and do quality work.
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July 2022 by Julie Alderson
Amazingly great service! I rolled in 3:00 pm on a Friday afternoon with a just-chipped windshield and they fixed it immediately! Brandon was super helpful and friendly!Service: Auto windshield repair
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May 2022 by Ronald G.
I brought my motor home to Fletchers as this is where my rv insurance recommended to replace the drivers side front windshield. It has been a disaster!! Within a couple of months, the glass cracked and it started whistling in the corner. They blamed it on a defective fiberglass cap. Had it in 4 more times within 8 months of the repair. Two months ago, the glad popped out first the drivers side then passenger. Insurance sent me to Bear RV and Truck Specialists in Hayward who specialize in this. They found no structural damage/defect! Zero problem except the glass was installed wrong and on top of that, Fletchers used urethane epoxy to try and fix it which destroyed the window gasket. On top of that, someone backed in to the rear of our motorhome while parked at Fletchers, causing almost $4000 damage. They claimed it did not happen there. I would never use them or recommend them.
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May 2022 by Corey B.
Always dependable service and quality work. I've used Fletchers several times and have never been disappointed. They are always quick to respond and very accommodating to schedules while repairing a vehicle quickly is always one of the priorities at the shop. Fair prices and attention to detail are top notch. Thank you for being a great business!
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March 2022 by Eric S.
Customer Service! It seems that customer service has vanished with the invention of online shopping, costs of business, etc., but Fletchers Auto Glass still remembers what business is about. They were the only company to answer the phone out of the 5 window companies I called. Dan the owner not only got my vehicle in last minute today, but his team was able to fix my window on my Ford F-150 within minutes. Amazing, Dan and the guys at Fletchers Auto Glass have my business for life. Thank you!
