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March 2024 by Mark J.
I had an amazing experience shopping at Hills Flat Lumber. I was wandering the aisles looking for what I needed when Steven saw me . He asked the various things I was shopping for an guided me throughout the store to quickly get everything I needed. He advised me on my project and what I should get to do it properly. I was really impressed that he showed me cheaper options and how to save money at the same time.
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March 2024 by Hannah B.
Rylan in the rental department is hands down, awesome. A piece of my generator broke and he was determined/willing to fix it. It took some time but he was so patient and tried different things until it was fixed (the whole time I was about ready to give up). Thank you Rylan for your dedication to fixing this for me!!
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October 2023 by nicole morgan
This place has just about everything u will need. Plus, the cafe there is awesome. And it's not expensive. The ppl r awesome and welcoming. Staff there know their stuff.
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October 2023 by Ken Still
This place is a great place to shop the employees are definitely encouraging and helpful especially Mr ball I think his first name is Robert excellent employees got everything I needed
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October 2023 by Ahmer Qureshi
I’ve been buying a merchandise from here from last four years we have spent several hundred thousand dollars over here. I was small travel backpack on my possession but I keep my valuable they wanted me to turn it in like we came here to steal something.
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August 2023 by Rick Cavalli
Thanks to Emily in appliances. I purchased a refrigerator from Massachusetts for my mother living up in hills outside Colfax. She was extremely accommodating and easy to work with and I never had to set foot in the store. Delivery was made to my mother without issue. Thanks Emily.
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July 2023 by Alissa K.
The indoor plant section of hills flat is amazing! I love the selection of indoor plants they offer as well as pot choices! Super unique options to choose from! Their outdoor plant area is pretty large! They had a great selection of veggie starts that were great organic quality! The garden manager is so nice and super informative if you need any help with questions or how to's. The one downside I think is the inside of the store is a bit confusing! It's very large inside, and they have a great carhartt section and a lot of Womens carhartt! It's a little strange though; the carhartt area is all closed off maybe they have had bad theft before but it's a little inconvenient! I just love how big their selection is for women. Most stores like tractor supply have nothing for women!
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June 2023 by Dog Roar
Excellent service from great employees....but they feel they must charge double what Home depot charges for lumber? Probably from the same supplier? Why does our local hardware and lumber company want to fleece us so bad?In a world of wood only a fool is greedy!
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June 2023 by Angela L.
I bought a washer and dryer at Hills Flat. Tim was extremely helpful and knowledgeable of the products. He set me up with a great deal on a great product! I LOVE the GE units I got. They are worth every penny. Doing laundry is no longer a chore. This was my first experience at HF and I'll definitely be back to check out more of their stuff. They had a great selection and friendly workers.
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June 2023 by Erin L.
If I were you, I would really avoid this place. They have the highest prices of any place in town as far as outdoor items, cleaning, supplies, tools, and things you need for the house. But today was great as I gave them my husbands, phone number to just add to his rewards on nine dollars. And was not allowed to. She didn't even ask me if I was the person she just said no you can't use other peoples names. That could've been my name and that could've been incredibly offensive and discriminatory. You're lucky it wasn't. But that'll be my last trip here.
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June 2023 by Ted
I arrived in the rain and the shop was pretty slow, and I was excited for the Carhartt threads amply stocked with tons of choices. Unfortunately, the one size I needed was not available in all the styles I desired. No doubt it’s the mask-thing that’s happening that keeps the stocks low here and everywhere, and that’s OK. I do wish the woman I had asked help from was a bit more warm but the rain can do that. I asked another woman for the dressing room key, and she was just lovely and quick to help. I’ll be back I’m sure because this place has so much choice and the atmosphere is bright and welcoming, and there logo is cool, scha-wing. Maybe smiles be there too.
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June 2023 by Shelly Long-Welborn
My experience today has to do with a salesperson, not their products. Hubby and I went into the store (for the first time since moving here last year) with the intention to buy a Bertazzoni cooktop. I knew exactly what I wanted to see, so when I walked into the general appliance area, I asked him if he had the item. Here's the rub....this guy couldn't be bothered with me if his life depended on it!!!! He never once looked at me and was dismissive, at best! Matter of fact, I thought he might even be impaired in some way since he looked off in the distance while I spoke to him. Then he looked at the paperwork in his hands, never addressing me in any way. WOW, such poor customer service and complete disregard for me! I walked away disgusted, but my husband chatted him up and of course got the attention. However, I absolutely will NOT step foot in that store again! There is NO reason this guy should be employed in a sales position! Hills Flat you lost our business, today and future business, just because of this. Shame on him!
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June 2023 by River Walkington
Tristan helped us so much, he measured our car, custom cut all the pieces, and gave us instructions for assembly. Amazing experience!
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May 2023 by Cathy M.
My husband and I recently worked with Tim and Emily in the appliance department. They were very knowledgeable with great customer service skills. We went into the store several times with lots of questions. They walked us through the process and helped us make a decision on a beautiful range and microwave. We really appreciated their time and expertise. We highly recommend Tim & Emily at Hills Flat Lumber!!!!
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May 2023 by Casey AndTanner W.
Customer service with children was horrible. Rude people work here. Don't bring your kids. Lost our business.