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August 2023 by Lucy Rollins
I needed a small order of postcards and they were extremely helpful in explaining my options and what details to include in my order, then completed the order the same day. Will definitely be back for future printing jobs, big or small!
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June 2023 by Michael Car
Very prompt, inexpensive, convenient location. Good people.. try them.
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June 2023 by Marguerite Cimino Dinovitz
These guys are great! The prints come out beautifully. They are fast! Highly recommended.
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February 2023 by Jessica Leeann
I went here today to get a copy and was treated pretty awful by the owner. Lots of filthy dirty looks all because I had my change in the car I had called and they told me 15 cents a page and I had a back to back page they charged me 22 cents won't be going back I love supporting small businesses but not with that nasty additude
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February 2023 by Jessica Burke
I went here today to get a copy and was treated pretty awful by the owner. Lots of filthy dirty looks all because I had my change in the car I had called and they told me 15 cents a page and I had a back to back page they charged me 22 cents won't be going back I love supporting small businesses but not with that nasty additude
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January 2023 by Jessica Rae
I went here today to get a copy and was treated pretty awful by the owner. Lots of filthy dirty looks all because I had my change in the car I had called and they told me 15 cents a page and I had a back to back page they charged me 22 cents won't be going back I love supporting small businesses but not with that nasty additude
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November 2022 by Jade S.
Super expensive prices. For the same price as purchasing your own copier, laminator or materials, you can have one job printed with this sarcastic, rude staff. Why is anyone supporting this establishment? I love supporting my local community but not when the service is mediocre and prices outrageous.
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October 2022 by June B.
The most unhappy place in Grass Valley. RUN to any other place to get what you need done. I have lived in GV for over 4 years and want to support local businesses. Being retired from school system, I now help teachers of various grades to decorate their classrooms. Learning charts to holiday decorations. I have only used this business for the past 4 years. The staff has always been nice and got the job done. Since Covid HOPC have been short handed. It's okay, just call me when my job is done. I walked in yesterday to drop off some holiday printouts. Patti Ferree the owner stood behind the counter with the saddest face and dead eyes. When she spoke her words came out as dead and dark as her soul. I put 27 items on the counter snd told her I need them laminated in the matte finish. Before I finished she informed me that it cannot be done in matte. They don't have matte. I told her she did have matte laminating because I just picked up an identical order a few days ago. Told her the two guys who completed the order and she literally in plain english said "they no longer work here." There was a guy sitting on far left side of room working on computer and told her that they indeed have matte/frosted laminating paper. She said "oh okay" and scribbled something down on the order sheet. At the time I was the only person in there and took the opportunity to actually tell her I appreciate the jobs they have completed for me previously. I even apologized to her about how she just can't seem to get decent help and I hoped that it will change soon. She motioned to the guy on the computer and said he is great. I asked if that was her son, being a family business and she said "he is my family in Christ." Today I got a call saying that my order was ready. Wow I told them no hurry. There are even signs on the door saying due to lack of employees listing work they CANNOT accept at the time. I walk in and it's busy. It'sPatti Ferree, the family in Christ guy on the far left behind the computer and a younger boy wearing a baseball cap. The baseball cap boy has helped me in the past and has even done the laminating work for me himself. BUT the baseball cap guy is one of the two guys that no longer her work there. She told me this herself less than 24 hours ago. Patti Patti Patti, I don't think Christ approves of liars. Yes we are all sinners but for gosh sakes Patti you are a local business owner who is standing their spitting out lies instead of just admitting you don't even know what is going on in your own business. The baseball cap guy puts my huge order on counter. I saw immediately that it's all laminated in gloss. Is it the end of the world? NO WAY but the guy working on the computer, Patti and myself just had this conversation the day before. I said this should have been all matte not gloss. The kid in baseball hat in a kinda smart loud voice said "the ticket didn't say matte." Patti snaps at me and said we don't ha e matte laminatie in that size. The computer guy pulls his eyes off the screen and leans over as if he was going to say something but knew better. So I reminded Patti about yesterday's conversation and she obviously didn't write the correct task on the ticket. She just looked at me with those dead eyes and said "there isn't anything she can do now." Then went on to say in her robotic tone that if I pay in cash it's one price and plastic higher cost. Patti, I have a funny feeling that you do not read these but maybe one day after you go out of business and will find yourself reflecting. I want to you to know that the $45 dollars I just paid you for an incorrect job is the last bit of money you will get from me. Also people hate liars. Especially bible toting liars. When you run a business in a small town its hard to lie and not get caught. I've never wished for anyone to no longer work and provide but if your doors were shut tomorrow I would smile. UPS store owners are also local. I know that they re
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June 2022 by Eden Ifrah
They infringe the copyrights of artists by using original art of artists who are coming to print their art, for their personal benefit, without the artist's permission.A case of copyright infringement is a STILLING and a lawsuit was filed against them.Run away from this place if you don’t want to get robbed. SHAME.
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May 2022 by Eden I.
I wish I could give zero stars!!! They infringe the copyrights of artists by using original art of artists who are coming to print their art, for their personal benefit, without the artist's permission. A case of copyright infringement is a STILLING and a lawsuit was filed against them. Run away from this place if you don't want to get robbed. SHAME.
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May 2022 by Tal P.
Too bad I can not give 0 stars because that's what they deserve. I have never experienced such poor service and lack of professionalism. I came to print my partner paintings and there were three different types of graphics, after printing we noticed dots appearing on two thirds of the prints (60 copies were printed+ 24 stickers pages) when I asked why there are ink dots on the prints I was answered by the desk guy "no guarantee that the prints would go exactly as it is with no marks" I must admit I have never heard an answer like that and I have printed hundreds of times in printing houses and still, I was asking him why do they not say it before the printing and the guy answered me "what do you want me to hurt my business and say it before? It's like if you come to a restaurant and the waiter tells you there are rats in the kitchen." Well, at this point I was almost speechless. He kept telling me there is nothing to do while I'm asking for a refund or getting proper prints and It was more than 20 min that I was dealing with that kind of Non-substantive and disparaging answers such as "We have been around for 30 years, and we are the only one around here" or "This is a problem in the mechina and it is impossible to fix it every day" etc .. After a long time without any progress the guy told me he was not the address for these allegations and so I asked to speak to the manager he went into the back room while the store managers were sitting there (Both of them could hear everything) and came back after couple of minutes and said they were no longer here (very mature on the part of the managers to shirk responsibility) at the end I got refund but left with bitter taste and upset about the fact that businesses think that if they're exist 30 years and the only one in the area they can do whatever they want.
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May 2022 by Colby Cutler
If I could give them ZERO stars I would
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May 2022 by Jeff Mason
Went out of there way to help me. Will be regular customer
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April 2022 by Denise Barnhart
I was out of town and needed to email marketing materials to be printed for a local client to pick up. They were super helpful and quick, easy to work with. Thank you!
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September 2021 by Michael G.
240 us dollars to shred 70 pounds of personal records? haha they have a better chance at ROTTING...F CHEATS TYPICAL WEST COAST CHEATS...
