JCPenney is a well-regarded department store known for its good quality products at reasonable prices. Customers appreciate the friendly and helpful staff, who enhance the shopping experience. The store offers a wide variety of items, including clothing for kids, men, and women, as well as footwear, jewelry, home goods, and more. Shoppers can find national brands like Adidas and Levi's alongside private labels such as Liz Claiborne and Arizona Jeans. Located on Freeman Lane in Grass Valley, CA, JCPenney features a beauty section with popular skincare and makeup brands, including Black-owned brands through Thirteen Lune. Customers have noted the ease of returns and the availability of deep discounts on clothing and luggage. While some larger sizes may be more challenging to find, the store still offers a diverse selection for all shoppers. With options for free shipping and curbside pickup, JCPenney remains a go-to destination for those seeking value and variety in their shopping experience.
I searched high and low for a particular item and they were only ones I found that had it these ladies (Dawn) and one other I didn’t catch her name were so sweet and kind, Dawn searched until she found just what I was looking for! It’s nice to have such kind people left in the world! Thank you girls!
September 2025
Superior customer service today from Char on the women’s side, also superior customer service from Brad on the men’s/kids side. Thank you to you both!
August 2025
Had what we needed and easy to find. Friendly staff.
