August 2021 by joe b.
If there were 6 stars I would go there. I'm not a review writing person because a person's experience is totally subjective but these guys deserve a little recognition. I was told the wait time was hours but it ended up being very short. Not only did they fix my flat for free but they rotated my tires for free as well. PLUS, the quote for brakes was actually super reasonable and I scheduled it. I showed up to the store frustrated and worried and left smiling and confident. Definitely a return (beyond the brake appointment I set) in my future.
July 2021 by Cindy J.
Prompt service, professional and courteous attitudes, consistent every time I come in. Thank you for that. Luis and everyone are terrific!
July 2021 by Mama K.
Absolutely amazing service. Flat tire on Hwy 20 at 4:30. Got to Les Schwabb at 5:25 and had the tire fixed by 6:15 And they close at 6:00. They were still taking care of customers when we left. its all about the customer service. Thank you Grass Valley Les Schwabb!
July 2021 by DaChillin
Good service. Tires are on the price side.
July 2021 by Liz
Awful experience especially with Leo. Would not recommend. thanks.
July 2021 by Michael Adel
Great customer service. Very busy so wait can be long.
July 2021 by Rustin S.
By far the worst experience at a Les Schwab ever. Came in at 10:20am to get four new tires. Was told 3 hrs. It's now 4:15 and I am still sitting here. Employees don't seem to care at all either. manger need to figure this out or they need to find a new manger. I will be going to the Auburn location from now on. It would have been faster to drive an hour round trip to get the work done.
May 2021 by Rob C.
Absolutely the slowest Les Schwab ever. Brought my truck in for a quick valve stem repair. Took forever. The people are nice, they just don't work quickly or prioritize. Next time I'm using a local tire shop and keeping the money locally.
May 2021 by C Paquette-Lyman
The folks at the Grass Valley Les Schwab Tire Center are friendly and professional. We received quick and quality service with fair pricing. They explained what is needed for our vehicle going forward with no pressure sales. They stated they could do those services still needed and they would be happy to assist if we wanted to in the near future. We will be back!
April 2021 by Marc Wetherbee
Flat tire...fixed for free! Rotation and balance...free. They even put my spare back in the trunk, screwed it down, put my tools and cover back in place. What I had to do...nothing!! I love these guys!
April 2021 by Joseph Keller
Had a bit of a wait. But the price for my needs was more than fair. And the customer service was great.
April 2021 by Jared Hutchison
Great customer service. I brought in a flat tire and they had a new one ready and balanced my wheel in less than 40 minutes. The price for the full service was only about $100 give or take a few dollars, but my tires were basic all season tires. Your price will vary per tire.
April 2021 by Matthew Marden
Our go to tire and brake shop! Good folks,great service! Took care of us in a pinch!
March 2021 by Maison Sarria
Leo was very kind, informative, and helpful. I highly recommend stopping here if you have any questions about your vehicle. Thank you so much ?
March 2021 by Steve Tennis
Great service. New tires. Very fair prices. Out in 1 1/2 hrs. ?