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December 2023 by Sharon Woolsey
Very friendly and efficient owner. Arrived within the time window as promised and communicated often. Got a quick delivery date, and the set up was quick and easy. Nick was respectful and careful of our possessions. Will buy a lifter from him soon. Highly recommend this company. He knows his stuff, and is honest and answers all questions with a great deal of knowledge of this business. The mattress is wonderful and I slept better than I had in years. Give him a try - you will be pleased.
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August 2023 by Katharine Mary Beatty
I handled everything over the phone with Nick. It was so easy and the mattress is so soft and nice. I needed a full size mattress for our guestroom. I feel so good now that I will be able to offer a nice place for my friends to sleep when they visit. I’m really happy I was able to make a local purchase and get a high quality item. Thank you, Nick!
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August 2023 by Melanie Wood
I recommend this place to anyone buying a mattress. They were so helpful and took time to help me pick out the perfect fit for us without any pressure. It came earlier than expected and it is amazing! Way less expensive than other places I looked at and wonderful quality!
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July 2023 by Clown King
incredibly helpful with any issue we had, made the whole experience much less stressful. Thank you for supplying an incredibly high quality mattress and frame!
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January 2023 by Maureen O
Nick was great! I got what I needed. That is where I will be going for my next mattress. Highly recommend them!!
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January 2023 by Cheryl Lund
Nick is a treasure he sets the bed up and takes the old one away. I couldn’t be happier. I recommend him.
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January 2023 by Betsy Lombard
We purchased a mattress from Mattress By Appointment because they offered an exchange policy in case it gave me a backache. This gave me security, and the mattress was a great value and high quality. Love it and they were very easy & responsive to deal with, great communicators and honest.
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January 2023 by Jason Gassaway
I called needing a bed asap ..... I was treated like a priority. Nick was awesome, polite and kind. He had my bed delivered and set up for me by 3:30 in the afternoon. A truly great experience. The bed was exactly like he described and I had my first nights sleep that very night. Slept great and I owe it all to Nick from Mattress by appointment. Thank you so much.
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January 2022 by Mary Menconi
Good selection at reasonable prices. Free delivery and half off the box springs, too. I'm very happy with my mattress and with my experience at Mattress by Appointment.
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January 2022 by Judy Bagley
I had a great experience not only in researching choices of mattresses but in delivery and installations despite owner''s difficulty getting an employee to show up to help with delivery and removal of old king set up. He kept the appointment going, found someone to help him and got the job done when promised! The only part I would like to see done differently is that after attaching my headboard there was residue of wood shavings etc. left and although I had a vacuum in the room which I could have used right then had I known rather than after the fact.
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January 2022 by Max Harms
We got an apartment and wanted to move in right away. Other mattress stores wouldn't deliver on such short notice. Nick helped us pick out the right mattress, was very knowledgeable, and did same-day delivery for free with no warning. Don't let the "by appointment" name fool you; this place is great for walk-ins! Very satisfied!
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January 2022 by Jesse Grimes
Im so glad we bought our new bed from this place. Not only was the price good, but the whole experience was far more enjoyable than going to a big corporate mattress store. We were helped by Rebecca at the auburn location, and there was no pressure or sleazy sales tactics. Just a nice honest conversation about the beds, and the benefits and downsides of each. They have a good selection, are very informed about the products, and are selective about the brands they work with. We learned that the business is owned and run by a couple with kids, and I feel much better knowing my money is going to support them directly instead of a big chain store or random amazon company. Overall, i cant recomend them enough!
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January 2022 by Ed Merrifield
Incredible experience unlike any other mattress company. Quality of the mattress was also top shelf. Normally we put mattress companies in the “used car” category, but this was an exception. Really great to deal with and I would highly recommend them.